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English
10.1. WARRANTY CONDITIONS
ROBOPAC S.p.A. pledges, within the limits described herein, to replace
or repair, at no charge, the parts that become defective during the 12
(twelve) months following the date indicated on the company’s shipping
documents.
To utilise the warranty, the user must immediately notify the company
that a defect exists, always referring to the machine serial number.
ROBOPAC S.p.A., in its final judgement, will decide whether to replace
the defective part or request it to be shipped for tests and/or repairs.
By replacing or repairing the defective part, ROBOPAC S.p.A. fully
complies with its warranty obligations and will be released from all
liabilities and obligations relative to transport, travel and hotel expenses
for technicians and installers.
ROBOPAC S.p.A. will never be held responsible for any losses due to
lack of production or injuries to persons or damage to things caused
by malfunctions or forced suspension in using the machine covered
by the warranty.
The warranty does not cover:
‒ damage caused by transport;
‒ damage due to incorrect installation;
‒ improper use of the machine or negligence;
‒ tampering or repairs by unauthorised personnel;
‒ lack of maintenance;
‒ parts subject to normal wear and tear.
For purchased components and parts, ROBOPAC S.p.A. offers the
user the same warranty conditions that the company obtains from the
suppliers of the aforementioned components and/or parts.
ROBOPAC S.p.A. does not guarantee the conformity of machines to
current standards in countries that are not part of the European Union.
Concerning any adjustments to standards of the country in which the
machine is installed, the user will be fully responsible for the changes
made, releasing ROBOPAC S.p.A. from any obligation and /or liability
relative to any claims that may be submitted by third parties due to
non-compliance with the referenced standards.
Chapter 10
ENCLOSED DOCUMENTATION
