RS-Helios-1610 User Manual
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Remove all other network devices and directly connect sensor to the
computer to test whether there is packet loss.
GPS/PTP not synchronizing
Make sure that the synchronization mode has been switched to the
correct mode on the web page
Make sure that the GPS baud rate is 9600bps and serial port set to 8N
1( 8 bits, no parity, 1 stop bit).
Check whether the GPS signal level is 3.3V TTL or RS232
Make sure that the 1PPS pulse is continuous and the connection is
correct
Make sure that the GPRMC message of NMEA is correct
Make sure that the GPS and Interface Box share the same ground
Make sure that the GPS has received valid message
Make sure that the GPS module is outdoors
Check if the PTP Master synchronization protocol complies with the
current PTP protocol
Check if the PTP Master is working properly
No data output when sensor
connected to a router
Turn off the DHCP function of the router or set the IP of the sensor to
the correct IP inside the router
The point cloud, there is a fixed
blank area that Continuously
rotates
This phenomenon is normal, because the ROS driver performs frame
display according to a fixed number of packets, and the blank part of
the data will be displayed in the next frame
RSVIEW software outputs point
cloud into a ray
If you are using a windows 10 system, please set RSVIEW to run in the
mode compatible with windows 7