RESOURCES PROVIDED
Preconfigured Edge Gateway
Power supply with USA and European plugs
Ethernet cable* (30 cm)
USB stick
Hook & loop securing kit
*User to provide an additional Ethernet cable for
Internet connectivity.
FEATURES
Free Plan
(no license activation required)
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Real-time Robot Overview
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Email Reports Scheduler
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Robot SMS Alerts (default downtime alerts only)
Advanced Plan
(license activation required – see section 4)
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Free Plan features
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Performance Timeline and KPIs
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Robot Digital I/Os
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Downloadable Events Log
NETWORK REQUIREMENTS
In order to function properly, the robot needs to
connect to the following servers. If needed, confirm
with your IT department that the ports below are
opened outbound.
Host
a3eixic4y0qe7i.iot.us-east-
1.amazonaws.com
Port
Protocol
8883
TCP (MQTT)
Host
www.amazon.com
Port
Protocol
443
TCP (HTTPS)
Host
us.pool.ntp.org
Port
Protocol
123
UDP (NTP)
Host
DNS server IP address
Port
Protocol
53
UDP/TCP (DNS)
Contact support@robotiq.com if you are
experiencing issues while installing or using Insights.
1. INSTALL THE SOFTWARE
Web Application
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Go to
insights.robotiq.com
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Log in or create an account
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Press the
Add robot button and download the
URCap on the provided USB stick
Teach Pendant
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With the controller on, insert the USB stick in the
teach pendant
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From the PolyScope home page, tap
Setup Robot
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Go to
URCaps and tap the + symbol
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Open
Robotiq_Insights-X.X.X.urcap from the
USB stick
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Tap the
Restart button
2. CONNECT YOUR ROBOT
Teach Pendant
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From the PolyScope home page, tap
Program
Robot and select the Installation tab
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Tap
Insights in the menu on the left
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Tap on
Start configuration wizard and follow
the instructions
THANK YOU FOR
CHOOSING ROBOTIQ
This step-by-step guide will allow you to
install and use Insights with your UR3, UR5
or UR10 Universal Robots, along with a
robot controller version CB3.1 or later.
