background image

Troubleshooting

Symptom

Possible

 

solution

LED is not ON 
or lit

 Make sure that the HDMI splitter’s power adapter is plugged in.

 Make sure that the video device or TV’s power cord is plugged in.

No video and/or 
audio

 Make sure that your DVD movie is original. HDMI includes HDCP

    copy protection, which prevents playback of illegally copied 
    movies.

 Make sure that the HDMI cable is not broken and is securely 

     connected.

3

  Make sure that the audio and video formats of the content being 

    used (i.e., Blu-ray disc) are supported by all connected devices.

4

  Make sure that your destination components (i.e., TV and A/V 

     receiver are set to the HDMI inputs with which the splitter’s 
     HDMI outputs are connected.

5

  Make sure that you are using high-speed HDMI cables for 

     all connections. We recommend high-quality Rocketfi sh HDMI 
     cables, available at your local Best Buy or Future Shop stores in 
     lengths from 4 to 24 feet.

6

  Unplug the HDMI splitter’s AC power adapter, then plug it back 

     in again.

NOTE

: If using with two TVs or monitors, connect the TV with 

the lowest resolution to the 

OUT 1

 port to make sure video is 

displayed on both TVs. The splitter uses the resolution, timing 
information, and audio formats of the TV with the lowest 
resolution for both TVs

Video has some 
noise

1

  Make sure that you are using high-speed HDMI cables for 

     all connections. We recommend high-quality Rocketfi sh HDMI 
     cables, available at your local Best Buy or Future Shop stores in 
     lengths from 4 to 24 feet.

 Make sure that the TV’s video resolution supports the video 

    source’s output resolution.

Specifi cations

HDMI version

1.4A

Video amplifi er bandwidth

225 MHz / 6.75 Gbps

Single link range

480i to 1080p from source device

Vertical frequency range

25 Hz to 60 Hz

HDMI input connector

HDMI Type A (1)

HDMI output connector

HDMI Type A (2)

HDMI HDCP compliant

Pass HDCP data between source and monitor

Power consumption

5 Watts (maximum)

Power supply

5VDC/1000 mA

Dimensions

5.19 × 3.39 × 0.98 in. (130 × 86 × 25 mm)

Shipping weight

.82 lb (.372 kg)

One-year limited warranty

Visit www.rocketfi shproducts.com for details.

Contact Rocketfi sh:

For customer service call 1-800-620-2790
www.rocketfi shproducts.com

Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfi eld, MN 55423-3645 USA
© 2010 BBY Solutions, Inc., All Rights Reserved. ROCKETFISH is a trademark of BBY Solutions, Inc.
All other products and brand names are trademarks of their respective owners.

ENGLISH 10-0882

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8/26/2010   3:55:01 PM

8/26/2010   3:55:01 PM

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