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Warranty
This product is covered by Rockpals warranty for 12 months on items like pump and
motor, normal wear items like hoses. seals, o-rings, valves,lance and nozzles against
defect in material and workmanship for 90 day,please contact us by the following
ways to launch a warranty. We will instruct you on how to return the products for
repair/replacement.
Email: support@rockpals.com
Free Call: (US)(877)-756-8666
Service Time: Mon -Fri: 9: 00-17: 00 PST
Facebook: @rockpals
The following are excluded from Rockpals warranty cover
1. Device purchased as 2nd hand used, or from unauthorized sellers
2. Damage resulted from misused and abusive action
3. Damage resulted from chemical, fire, radioactive substance, poison, or liquid
4. Damage resulted from natural disaster
5. Damage caused to any 3rd party, person, object, and beyond
Statement
We can only provide after sale services for products that are sold by Rockpals, if you
have purchased your unit from a different place, please contact the seller for return
and warranty issues