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Problem

Solution

No sound or faint 
sound

• Verify all sound system connections or adjust 

channel volume as needed.

• Verify that the receiver is connected to  the mix-

er/amplifier.

• Turn on microphone.
• Make sure the batteries are installed correctly.
• Charge or change battery.

• Make sure AC adapter is securely plugged into 

electrical outlet.

• Make sure receiver is powered on.

Audio artifacts or 
dropouts

• Change receiver and microphone to a different 

group and/or channel.

• Identify nearby sources of interference (cell 

phones, Wi-Fi access points, signal processor, 
etc...) and shutdown or remove source.

• Charge or change microphone battery. 
• System must be set up within recommended 

range and receiver kept away from metallic 
surfaces.

• Microphone must be used in line of sight from 

receiver for optimal sound.

Distortion

Reduce microphone channel volume.

Sound level 
variations when 
switching to dif-
ferent sources

Adjust microphone volume as necessary.

Transmitter 
information does 
not appear on the 
Receiver LCD

Microphone is off.

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