Rocstor®
Rocsecure® DE51
[19]
LIMITED WARRANTY
This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for all lines of products.
General Terms
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARCTICULAR PURPOSE. ROCSTOR
EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES
THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES DO
NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, SOME EXCLUSIONS OR LIMITATIONS OF
THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.
This Limited Warranty applies to the Rocstor branded hardware products sold by or leased from Rocstorage, Inc., its worldwide
subsidiaries, affiliates, authorized resellers, or country distributors (collectively referred to in this Limited Warranty as “Rocstor“)
with this Limited Warranty. This Limited Warranty is applicable in all countries and may be enforced in any country where Rocstor or
its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty.
However, warranty service availability and response times may vary from country to country and may also be subject to registration
requirements in the country of purchase.
Rocstor warrants that the Rocstor hardware product and all the internal components of the product that you have purchased or
leased from Rocstor are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The
Limited Warranty Period starts on the date of purchase or lease from Rocstor. Your dated sales or delivery receipt, showing the date
of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or
lease as a condition of receiving warranty service. You are entitled to warranty service according to the terms and conditions of this
document if a repair to your Rocstor branded hardware is required within the Limited Warranty Period. This Limited Warranty
extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains
ownership of the Rocstor branded product from the original purchaser or lessee.
Rocstor products are manufactured using new materials or new and used materials equivalent to new in performance and reliability.
Spare parts may be new or equivalent to new. Spare parts are warranted to be free from defects in material or workmanship for
thirty (30) days or for the remainder of the Limited Warranty Period of the Rocstor hardware product in which they are installed,
whichever is longer.
Rocstor’s Obligation under the Limited Warranty
During the Limited Warranty Period, Rocstor will repair or replace the defective component parts or the hardware product. All
component parts or hardware products removed under this Limited Warranty become the property of Rocstor. The replacement
part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day limited warranty of
the spare part. In the unlikely event that your Rocstor product has a recurring failure, Rocstor, at its discretion, may elect to provide
you with a replacement unit of Rocstor‘s choosing that is at least equivalent to your Rocstor branded product in hardware
performance. Rocstor reserves the right to elect, at its sole discretion, to give you a refund of your purchase price or lease payments
(less interest) instead of a replacement. This is your exclusive remedy for defective products.
The original Limited Warranty is
not extended when the product, or a part of the product, is repaired or replaced during the Limited Warranty
period.
Rocstor shall not be responsible or liable for backing up any data that is on a drive being returned for service
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A
PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE
SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. ROCSTOR IS NOT
RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. ROCSTOR IS NOT
RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY
ROCSTOR WHEN THE PRODUCT WAS MANUFACTURED.
Rocstor does not warrant that the operation of this product will be uninterrupted or error-free. Rocstor is not responsible for
damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product.
This Limited Warranty does not apply to expendable parts. This Limited Warranty does not extend to any
