Rocstor®
Rocsecure® DE51
[20]
product from which the serial number has been removed or that has been damaged or rendered defective
(a) as a result of accident, misuse, abuse, or other external causes; (b) by operation outside the usage
parameters stated in the user documentation that shipped with the product and/or posted on the Rocstor
website; (c) by the use of parts not manufactured or sold by Rocstor; (d) as a result of normal wear; or (e)
by modification or service by anyone other than
(i) Rocstor, (ii) a Rocstor authorized service provider, or
(iii) your own installation of end-user replaceable Rocstor or Rocstor approved parts if available for your
product in the servicing country.
These terms and conditions constitute the complete and exclusive limited warranty agreement between Rocstor and you regarding
the Rocstor branded product you have purchased or leased. These terms and conditions supersede any prior agreements or
representations including representations made in Rocstor sales literature or advice given to you by Rocstor or an agent or
employee of Rocstor-that may have been made in connection with your purchase or lease of the Rocstor branded product. No
change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of
Rocstor.
Buyer’s Obligation under the Warranty
The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product
has not been sold, leased, bartered or otherwise changed possession.
The purchaser shall frequently backup the Rocpro hard drive
and backup the data immediately prior to returning the drive for warranty service.
The buyer must notify Rocstor and show proof of notification, through any reasonable means of communication. See full street
address email address and toll free phone numbers below or updated contact information are available on Rocstor.com website.
The notification shall identify any defect, malfunction, or nonconformity promptly upon discovery. Rocstor will acknowledge
receipt of the communication and issue a Return Merchandise Authorization (RMA) code. The buyer is obligated to securely and
safely package(s) the product, preferably in the original packing materials, WITH THE RMA number, and deliver it together with a
copy of the original purchase receipt and a description of the problem to the Rocstor home office. Buyer is responsible for the
product until it is received by Rocstor. It is recommended that the product be insured during transportation by the sender. You
must prepay any shipping charges, taxes, or duties associated with transportation of the product. In addition, you are responsible
for insuring any product shipped or returned for service. You assume risk of loss during shipping.
Limitation of Damages (Liability)
IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, THE ORIGINAL PURCHASER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT. ROCSTOR‘S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS
EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF
ANY ROCSTOR HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
ROCSTOR IS NOT LIABILE
FOR ANY DAMAGE TO ANY OTHER PRODUCT CONNECTED TO A ROCSTOR PRODUCT.
Limitation on Consequential Damages
ROCSTOR IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING
ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ROCSTOR IS NOT LIABLE FOR ANY CLAIM
MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES
ARE SOUGHT OR A CLAIM IS MADE
UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT
PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED
BY ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED
REPRESENTATIVE OF ROCSTOR OF THE POSSIBILITY OF ANY SUCH DAMAGES.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE
TO STATE OR FROM COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL
DETERMINATION OF YOUR RIGHTS.
Disclaimer
We accept no liability for any loss of data, damages and the inability of Rocstor products to work with any third party equipment.
Nor can Rocstor accept any liability or responsibility for software or third party hardware products.
