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RMA Form 

 

 
 
 
 
 
 
 
 
 
 
 
 
 

 

Customer information: 

 

Company Name:  ………………………………………… 

Contact Name:  ………………………………………….. 

Street:  ……………………………………………………. 

Code, City:  ………………………………………………. 

Country:  ………………………………………………….. 

E-mail:  ……………………………………………………. 

Contact phone:  ………………………………………….. 

Fax:  ……………………………………………………….. 

 
 

Product information: 

   

Product Name: …………………………………………    

Serial Number:  ……………………………………….. 

Date of Purchase:  ……………………………………. 

 

 

Reason for return: 

 

       Warranty repair:    

       Repair:    

       Complaint:    

       Wrong delivery:    

       Others:

 

……………………………………………. 

       ……………………………………………………… 

          (please specify) 

 

 

 

 

Please note: 

In the unlikely event you experience difficulties with your 
ROGER product, please contact ROGER’s Technical 
Support Department to resolve the problem.  
They may be reached at 

+48 55 2670126

 or 

support@roger.pl

 Monday through Friday 

8:00 A.M. to 

4:00 P.M. (GMT + 1)

. You can also contact the Technical 

Support Department by 

fax

 at 

+48 55 2720133

.  

If it is determined that you need to return the product, the 
following procedure must be followed to ensure prompt 
service. 

ROGER Sp.j. 

Gosciszewo 59, 

82-416 Gosciszewo, 

pomorskie, Poland 

 

Tel.:  +48 55 272 0132   

Fax:  +48 55 272 0133   

Tech. Support:  +48 55 267 0126   

http://www.roger.pl 

RMA no. 

 
_______________________________ 

Fault description: 

 

what  does not work, what is the reason for 
complaint, what can ROGER do for you ?             

 

 

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Summary of Contents for PS15v24

Page 1: ...t connected to power supply from operation below 20 0V level which in many cases might lead to undefined system behavior Battery is protected with 5A fuse which reduce maximum output current sourced from battery and electronic circuit against battery reverse connection PS15v24 offers two output ports Z1 and Z2 terminals The nominal output voltage is factory set to 27 6V and should not be changed b...

Page 2: ...C frequency 50 60 Hz Nominal Output voltage 27 6 VDC Output voltage may vary from app 23 0 up to 27 6V depending on actual battery charging phase Max output current without battery 1 5A Maximum output current is guaranteed for unlimited time and for entire temp range During battery charging process output current will be reduced to 1200mA Ambient Temperature 0 55 C Max momentary output current wit...

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Page 9: ...solve the problem They may be reached at 48 55 2670126 or support roger pl Monday through Friday 8 00 A M to 4 00 P M GMT 1 You can also contact the Technical Support Department by fax at 48 55 2720133 If it is determined that you need to return the product the following procedure must be followed to ensure prompt service ROGER Sp j Gosciszewo 59 82 416 Gosciszewo pomorskie Poland Tel 48 55 272 01...

Page 10: ... form in order to avoid damages during transit You are advised to get proof of delivery 12 Some repairs may be chargeable and you will receive formal advice if this is the case 13 If product returned as defective is found not to be defective it will be returned back to the customer at his expenses In that case the customer will be also charged with costs which may arise after triggering the RMA pr...

Page 11: ...Notes No Fault description filled out by the customer Date of repair filled out by the service 1 2 3 4 5 ...

Page 12: ...due to the continual development of new techniques for intruding upon and attacking networks Roger does not warrant that the Product will be free of vulnerability to intrusion or attack This warranty does not cover repair or replacement where normal use has exhausted the life of a part or instrument ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LI...

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