Should your DVD player develop a problem, please check below before
requesting service:
Symptom
Check and Action
No Power
Check if the power cord has been properly connected to the power outlet.
Check if the main power has been switched on.
Does not play
No disc, load a disc.
Disc has been loaded upside down. Place the disc with the label side left.
Disc's region code does not match to the player.
Disc is not correct type for the player.
Disc is damaged or dirty, clean the disc or try another disc.
Moisture may be condensed inside the player. Remove the disc and
leave the unit power on for one or two hours.
No Picture
Check if the TV set has power on, use TV remote to select A/V signal for
DVD rather than broadcast.
Check if the system connection is proper and secure.
Check if the connection cables are damaged.
Clean the disc.
Picture
noise / distorted
The disc is dirty or damaged. Clean the disc or try another disc.
Reset the color system of the player or the TV set.
Try to direct the player to the TV set instead of via other components,
such as a VCR.
Picture not full
screen
Select the screen format from the player's SETUP MENU,
see "
SETUP MENU
" of this manual.
Select the screen format from DVD disc menu.
Malfunction
Should the player still develop a malfunction, unplug the player for
30 minutes. After 30 minutes, power on the player and the restore
function should reset the player.
Press and hold the power button on the front panel until the player
power off. Or switch the main power switch on the rear panel off.
Power on again, the player will be reset.
TROUBLESHOOTING
