Troubleshooting
R&S
®
TSME6
65
User Manual 4900.0033.02 ─ 06
netsh interface ipv6 show interfaces
and
netsh interface ipv6 set subinterface [Idx] mtu=9000
store=persistent
where [Idx] is the network Id of the LAN adapter
Are you using a USB2LAN adapter?
Consider using an R&S TSPC-U2L adapter, order no. 3593.8430.02.
Is the R&S TSME6 connected to the host PC properly?
Currently the R&S TSME6 does not answer to ICMP echo requests (PING). However,
for ViCom users, the "TsmePing" tool is available after installation of R&S ViCom
(
C:\RuS\ViCom_19.3\tools\TSME\TsmePing.exe
). This tool is part of the "R&S
TsmeTools".
Is the PC configured to use the subnet 192.168.0.0 with a different IP address to
the R&S TSME6 (default: 192.168.0.2)?
(See also
"Configuring the LAN interface on the host PC"
Are other applications trying to access the R&S TSME6 at the same time (e.g.
R&S
ROMES, R&S
NESTOR, R&S
ViCom, R&S
TSME Device Manager)?
Check the Windows TaskManager and look for associated processes. If necessary,
stop the processes.
Is the host using other network connections at the same time, such as VPN?
R&S TSME6 does not work when the PC is connected to VPN.
Is the connecting cable between the host and the R&S TSME6 the one provided
with the R&S TSME6?
Make sure you are using a quality CAT5e or better Gigabit Ethernet conform cable.
RJ45 connectors must be shielded, not plastic.
After switching the R&S TSME6 off and back on, is the power LED on the R&S
TSME6 blinking while the state LED is off?
This indicates that the TSME cannot boot. Contact Rohde
&
Schwarz Support Center.
7.2
Solving other miscellaneous problems
In case measurement problems occur with the R&S TSME6, check the "Device Analy-
sis Output" table in the "R&S
TSME Device Manager" for any errors that may have
been detected as a first measure (see
Chapter 6.1.1, "Obtaining device information -
Solving other miscellaneous problems