Troubleshooting
R&S
®
TSME6
66
User Manual 4900.0033.02 ─ 06
Problem: R&S ROMES does not detect the R&S TSME6
............................................ 66
Problem: The R&S TSME Device Manager does not detect the R&S TSME6
Problem: The options in the R&S TSME Device Manager are lost
...............................66
Problem: Error message: "No calibration data"
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Problem: R&S TSME6 does not provide measurement data
........................................66
Problem: Instrument shuts down at lower temperature than expected
Problem: Ethernet negotiation between PC and TSME/TSME6 is not successful with
an Intel network chip
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Problem: Sporadic connection issues when using firmware 05.08.10.00 or newer ver-
sion
Problem: R&S ROMES does not detect the R&S TSME6
Possible solutions:
●
Restart R&S ROMES, while the R&S TSME6 is connected and switched on.
●
Restart the PC and then start R&S ROMES, while the R&S TSME6 is connected
and switched on.
●
In case of no success, try to connect with "R&S
TSME Device Manager" to see
details.
If you switch the instruments off and on again, be sure to switch on the R&S TSME6
before you start R&S ROMES!
Problem: The R&S TSME Device Manager does not detect the R&S TSME6
Solution:
Be sure you have administrator rights on the host PC running the "R&S
TSME Device
Manager".
Problem: The options in the R&S TSME Device Manager are lost
Solution:
Contact the Rohde
&
Schwarz Support Center.
Problem: Error message: "No calibration data"
Solution:
Delete the
TSME6_ID_4900.0004K02-XXXXXX.cal
file in the application directory
(e.g.
C:\Program Files (x86)\Rohde-Schwarz\ROMES4.78 or C:\RuS\
ViCom_19.3\bin
) where
XXXXXX
is the serial number of the R&S TSME6.
Problem: R&S TSME6 does not provide measurement data
Solution:
Solving other miscellaneous problems
