background image

42

Protection/
Malfunction

Error code

LED

indicator

Possible reasons

Corrective actions

Lower tank 
water temp. 
sensor failure

P1

1flash

1) Sensor open circuit
2) Sensor short circuit 
3) PCB board failure

1) Check sensor connection
2) Replace sensor 
3) Change PCB board

Upper tank 
water temp. 
sensor failure

P2

2 flashes

1) Sensor open circuit
2) Sensor short circuit
3) PCB board failure

1) Check sensor connection
2) Replace sensor 
3) Change PCB board

Evaporator coil 
temp. sensor 
failure

P3

3 flashes

1) Sensor open circuit
2) Sensor short circuit 
3) PCB board failure

1) Check sensor connection
2) Replace sensor 
3) Change PCB board

Return gas 
temp sensor 
failure

P4

4 flashes

1) Sensor open circuit
2) Sensor short circuit 
3) PCB board failure

1) Check sensor connection
2) Replace sensor 
3) Change PCB board

Ambient temp.
sensor failure

P5

5 flashes

1) Sensor open circuit
2) Sensor short circuit 
3) PCB board failure

1) Check sensor connection
2) Replace sensor 
3) Change PCB board

Solar temp.
sensor failure

P6

10 flashes

1) Sensor open circuit
2) Sensor short circuit 
3) PCB board failure

1) Check sensor connection
2) Replace sensor 
3) Change PCB board

T6 too high
temp. 
protection

P8

No 

flashes

1) T6 too high temp.
2) T6 sensor has 
problem

1) P8 appears at 125°C and 
disappears at 120°C
2) Check and if it’s necessary 
replace sensor

Emergency
switch off

EC

Shows the 

code

1) Connecting wire off
2) PCB board failure

1) According to the physical
truth judging whether is 
normal or not
2) Change PCB board

High pressure
protection (HP
Switch)

E1

Flashes

1) Too high air inlet temp
2) Less water in the tank
3) Electronic expansion 
valve assembly blocked
4) Too much refrigerant
5) Switch damaged
6) Uncompressed
gas is in refrigerant 
system
7) PCB board failure

1) Check if air inlet temp is 
over working limited
2) Check if tank is full of 
water. If not, charge water.
3) Replace electronic
expansion valve assembly
4) Discharge some refrigerant
5) Replace a new switch
6) Discharge and then
recharge the refrigerant
7) Change PCB board

Summary of Contents for Dalis Pro 200DHW5

Page 1: ...Dalis Pro Models 200DHWI5 260DHWI5 200DHW5 260DHW5 INSTRUCTIONS MANUAL Information operation information EN ...

Page 2: ...ter Never use the product with wet hands Do not place any water containers glasses vases etc on or near the product WARNING To avoid overheating do not cover the product This includes furniture curtains clothes and any other items Do not insert any kind of object in the product Obstructions should not be placed in front above or directly next to the product Do not use insecticides paints chemicals...

Page 3: ...rd 50 19 Service record 51 1 INTRODUCTION Thanks for choosing the Rointe Dalis heat pump designed to produce sanitary domestic hot water through the use of heat pump technology A liquid refrigerant gas flows inside this product This model consists of a compressor evaporator condenser and a throttle valve The product is manufactured from high quality components and meets all health and safe ty requ...

Page 4: ...correct installation product misuse or improper use or as a consequence of unauthorised repairs modifications or replacement 3 REGULATIONS The equipment can only be installed and commissioned for use within domestic water closed heating systems according to the BS EN 12828 standard It adheres to the following directives Directive 2011 65 UE on use of hazardous substances in electronic equipment Ro...

Page 5: ... the cycle starts all over again I II The coolant fluid sucked in by the compressor flows inside the evaporator and while it evaporates it absorbs the ecological heat given by the air At the same time the ambient air is sucked in by the equipment by a fan the air loses its heat by passing over the finned tube battery of the evaporator II III The coolant gas passes inside the compressor and it unde...

Page 6: ...his product BEFORE installation The T P valve is factory fitted with the product as standard Fittings supplied with installation kit sold separately KITW03 Expansion vessel 18 litres 0 1 Mpa Tundish 15 22 mm Pressure reducing valve 0 35 Mpa Safety relief valve 0 60 Mpa EAN CODE 8436045914354 6 SAFETY INFORMATION AND WARNINGS Please read this information carefully If you have any questions please c...

Page 7: ... by doing so important safety devices could be isolated Do not sit on rest anything on move from an upright position or place anything inside the product The cylinder must be filled with water before switching on Failure to do so will damage the heating element and the guarantee will be invalid The appliance should be installed in a place where it is not exposed to damp frost or ice and is not at ...

Page 8: ...wer W 1 500 1 500 1 500 1 500 Maximum absorption kW 2 000 2 000 2 000 2 000 Average heat pump consumption kW 0 43 0 466 0 43 0 466 Thermal power yield prated kW 1 1 1 2 1 1 1 2 Coefficient of Performance COP 2 8 3 0 2 8 3 0 Heating time hrs min 08 59 10 15 08 59 10 15 Heating time Boost mode hrs min 03 47 04 21 03 47 04 21 Maximum settable temperature 70ºC 70ºC 70ºC 70ºC Established temperature 55...

Page 9: ...ed expansion valve 30 Low pressure switch automatic reset 10 High efficiency finned evaporator 31 4 way defrosting valve 11 Air inlet Ø160 mm 32 Upper decorative panel 12 Air outlet Ø160 mm 33 Back decorative panel 13 Hermetically sealed rotary compressor 34 Front decorative panel 14 Compressor s accumulator 35 Lower decorative panel condense trap 15 1 5 kW 230 W heating element 36 Condenser 16 Co...

Page 10: ...7 A7 W55 kW 0 426 0 420 Power consumption standby period Pes EN 16147 2017 A7 kW 0 42 0 51 Daily electrical energy consumption Qelec EN 16147 2017 A7 kWh 4 184 6 499 COPDHW EN 16147 2017 A7 W55 2 8 3 0 Water heating energy efficiency ηŋWH ErP class EN 16147 2017 A7 W55 118 A 124 A Annual electrical energy consumption AEC EN 16147 2017 A7 W55 kWh a 867 1354 Maximum volume of mixed water at 40ºC EN ...

Page 11: ...temperature installation site C 4 40 Working temperature Max programmable temperature ECO C 56 Max programmable temperature AUTO C 70 Compressor rotary fan centrifugal Compressor protection Thermal circuit breaker with automatic reset Ejection outlet diameter mm 160 Available external pressure of heat pump fan Pa 77 Nominal air capacity m3 h 315 98 Pa Max pressure head available Pa 100 Motor prote...

Page 12: ...tified for Unvented Water Heaters Do not attempt to install this product if you are not qualified 8 1 Handling and transport Do not put any pressure on the upper part as it is not structural in nature The product must be transported and handled in the upright position only The screen should be facing the upper side If tipped the centre of gravity will shift Handle with care For transport over shor...

Page 13: ...e appliance is intact and not damaged If in doubt do not use or install the product and contact us The equipment is supplied in a cardboard box fixed to a pallet with screws Please follow the described steps bellow in order to mount three supports You will need 2 people in order to do this safely 1 Incline the appliance 2 Unscrew the 3 bolts which hold the heat pump to the water heater 3 Mount the...

Page 14: ...stall the product Must allow access to water mains supply hot and cold water pipework and a suitable electrical supply Be readily available for connection to condensation discharge pipe Be sufficiently ventilated and illuminated if necessary and in a space of at least 20m3 Care must be taken when installing the product in a garage or outbuilding All exposed pipework must be sufficiently insulated ...

Page 15: ...t hoods to ventilation systems 8 4 Ventilation When carrying out the installation of each air duct take care that The weight of the ducts does not adversely affect the equipment itself Maintenance operations can be carried out They are adequately protected to prevent the intrusion of material inside the equipment The maximum allowable total pressure drop for all components including through holes ...

Page 16: ...be fitted It is advisable to equip pipes walls and connections to the heat pump with vibration damping systems WARNING The simultaneous operation of an open flue firebox e g an open flue fireplace or combustion chamber together with the product will cause a dangerous drop in ambient pressure This could cause blackflow of exhaust gas into the environment Do not use the product with an open flue fir...

Page 17: ...ht pipe or two 90º elbows 8m of straight pipe four 45º elbows 6m of straight pipe 8 5 Special installation conditions One of the unique features of heat pump heating systems is that they create a considerable drop in air temperature usually expelled outdoors The expelled air in addition to being colder than the air in the environment is also fully dehumidified This means that the flow of air can b...

Page 18: ...ra pressure is not applied to the product e g by leaning on it Foreign bodies and materials cannot enter inside the product The selected pressure protection grid ensures low pressure loss The air discharge pipes and roof connections are isolated with steam tight thermal coating to avoid condensation 9 2 Cold water supply For safe performance of the product the tank should be directly fed by an uni...

Page 19: ... 160 j 781 681 R 2055 1785 k 60 60 ØD 630 630 For models with heat exchanger only No Description Connection with heat exchanger Connections without heat exchanger CW Cold water inlet G 1 G 1 HW Hot water outlet G 1 G 1 IS Heat exchanger input G 1 OS Heat exchanger output G 1 TS Thermosensor G 1 2 R Recirculation G 3 4 G 3 4 EE Opening for electric element G 1 1 2 G 1 1 2 CD Condense drainage G 3 4...

Page 20: ... metals must be connected to the device by means of dielectric separators Plastic pipes PP are permeable to oxygen It is prohibited to connect the heat exchanger to sys tems with PP or open circulation pipes This can lead to corrosion inside the pipe It is mandatory to install a 7 bar safety valve No 5 in Fig 8 in the cold water inlet pipe It is forbidden to install any shut off valve or tap betwe...

Page 21: ...e valve E Heat pump controller 9 Tundish 9 4 Pipework and taps The pipe runs should be executed as short as possible Unused pipework should be re moved and all remaining lagged in accordance with regulatory requirements to prevent heat loss and condensation All pipework connections must be made according to Fig 6 A drain cock not supplied should be fitted in the position shown in Fig 6 All taps an...

Page 22: ... of the product to meet the requirements of the G3 building regulations It complies with the BS EN 1490 standard The valve is pre calibrated to lift at 0 7 MPa or 90ºC The T P valve should not be removed or modified in any way and if done so will render the guarantee invalid The outlet of the T P valve should be routed in 15mm copper piping in a downward di rection alongside the product to the tun...

Page 23: ...k to persons in the vicinity of the dis charge Be manufactured of metal or other material that is clearly demonstrated to be capable of safely withstanding temperatures of the water discharged Be clearly and permanently labelled to identify the product and its performance stand ard Be at least one size larger than the normal outlet size of the safety device unless its total hydraulic resistance ex...

Page 24: ...m that would collect such discharges tundish visible d Where a single pipe serves a number of discharges such as in blocks of flats the number served should be limited to not more than six systems so that any installation discharging can be traced reasonably easily The single discharge pipe should be at least one pipe size larger than the largest individual discharge pipe to be connected If unvent...

Page 25: ...equates to 18m Subtract the resistance for 4 x 28mm elbows at 1 0 each 4m Therefore the maximum permitted length equates to 14m As the actual length is 7m a 28mm diameter copper pipe will be satisfactory 9 11 Drain valve We recommend a drain valve is installed not supplied in the lowest point of the cold water feed to the product This allows the product to be drained in a controlled manner if nece...

Page 26: ...aker comply with standard IEC 60364 4 41 The power supply must comply with all regulations in the country of product installation as well as IEE Wiring regulations If the power cable is damaged please contact us on 0203 321 5929 Please do not shorten modify or alter the power cable or plug without authorisation from Rointe It will render your guarantee invalid 9 14 Sheathed heating element A 1 5kW...

Page 27: ...27 DALIS PRO DOMESTIC HOT WATER HEAT PUMP EN 10 CONTROLLER ADJUSTMENT PARAMETERS 10 1 Wiring diagram Fig 12 Fig 13 ...

Page 28: ...g temp TS1 10 65 C Adjust Adjustable 1 I Water temp difference TS6 2 15 C 5 C Adjustable 2 I E heater off tank water temp TS2 10 90 C 65 C Adjustable 3 I E heater delay time t1 0 90min 6 t 5 min 4 I Week disinfection temperature TS3 50 70 C 70 C Adjustable 5 I High temp disinfection time t2 0 90 min 30 min Adjustable 13 I Disinfection start up time adjusting 0 23 23 00 h Adjustable hour 14 I Type ...

Page 29: ...I ON OFF 0 1 0 0 remote on off signal 1 PV function Checking parameters Check the real temperature and expansion valve working process Short press button to entry temp and EXV open step checking A U Lower tank water temp T2 9 99 C Actual testing value Error code P1 will be shown in case of a malfunction b U Upper tank water temp T3 9 99 C Actual testing value Error code P2 will be shown in case of...

Page 30: ...stems solar panels and solar thermal power See Fig 14 Connection and adjustment of the main regulator must be carried out as follows 1 Parameter no 14 of the list indicated in point 10 2 Parameter list must be set by the installer setting the number 2 solar water circulation 2 Then connect the external circulation pump I max 5A No 15 in Fig 14 as well as the solar thermosensor No 18 in Fig 14 and ...

Page 31: ...fied at the same time The unit is on T6 temperature of solar collector thermosensor 18 T2 lower tank water temper ature parameter 17 T2 lower tank water temperature 78 C The pump will stop when one of the below conditions is satisfied The unit is off T6 temperature of solar collector thermosensor 18 T2 lower tank water temper ature parameter 18 T2 lower tank water temperature 83 C While solar ther...

Page 32: ...ter flow switch signal is kept OFF for 5 seconds the pump will stop After 3 minutes the pump will restart and start the process again If this fault occurs 3 times within 30 min the pump will not be able to start until the unit is powered again The corresponding error code will be displayed on the controller panel 0 Only the pump will stop but not the unit itself 11 2 Solar photovoltaic integration...

Page 33: ...low switch In case there is the possibility to re circulate solar water or hot sanitary water an external pump and flow switch must be connected and installed hydraulically and electrically If the flow switch is not present short connect contact FS 17 The max available output for the pump is 5 A resistive Also the optional thermosensor 18 must be connected to the controller and correctly positione...

Page 34: ...ntact is closed but the controller is OFF the unit can t work When ON OFF contact is opened but the controller is ON the unit can t work with the exception of external pump If the controller is ON and the ON OFF status is changed from opened to closed the unit will work by the previous settings of the controller auto restart If the unit was previously in stand by in case the ON OFF status is chang...

Page 35: ...ly is disconnected Therefore the electric heater keeps running until the set temperature is reached and then it switches off 4 ON when in defrost only if parameter 20 is set to 1 on or disinfection OFF when exiting defrost or disinfection 11 5 2 Turned ON or OFF Condition 2 1 When the unit is switched on and the electric heater button on the control panel has been switched on manually ON The compr...

Page 36: ...furthest from the product Leave each tap open for a few minutes to allow any residual air to escape from the system Once the water flow is observed to be continuous close all taps 4 Shut off the mains water supply to the flask and drain the system through the drain tap 5 Refill the boiler Open and close the hot water taps in the house to allow the water to flow freely and remove any residual impur...

Page 37: ... that the defrosting function is enabled This is an automatic function the system will enter or exit the defrosting according to the internal control program Heating The icon indicates that the unit is operating in Heating mode Key lock The icon indicates the key lock function is enabled The keys will be deactivated until this function is disabled Left temperature display The display shows the set...

Page 38: ...o set the hours and minutes Press the button again to confirm the setting and exit the clock 12 5 Locking the control panel Press the buttons simultaneously and hold for 5 seconds to lock the control panel Press the buttons simultaneously and hold for 5 seconds again to unlock 12 6 Switch on Press and hold the button for 2 seconds while the unit is in standby mode After this it will turn on and st...

Page 39: ...ature The maximum temperature achievable with the heat pump alone depends directly on the inlet air temperature See the temperature and performance table below Inlet air temperature ºC Temperature reached by the heat pump Temperature reached by electrical heating element Temperature reached by electrical heating element Temperature reached by electrical heating element Temperature of water ºC If t...

Page 40: ...top the timer while the schedule mode is activated IMPORTANT The on and off functions of the timer can be set simultaneously The programming is repeated automatically on a daily basis The timer settings are saved even in the event of a power failure 13 3 Anti legionaire s mode To eliminate any traces of harmful bacteria in the water contained inside the tank the electrical resistance is switched o...

Page 41: ...emperature reaches the desired set point and the unit enters standby mode 14 TROUBLESHOOTING IMPORTANT In case of problems or equipment performance without the occurrence of any of the alarms or errors described check to see if the problem can be easily solved by referring to the items specified in the table below prior to seeking technical assistance Problem Possible causes The heat pump does not...

Page 42: ...re 1 Check sensor connection 2 Replace sensor 3 Change PCB board Solar temp sensor failure P6 10 flashes 1 Sensor open circuit 2 Sensor short circuit 3 PCB board failure 1 Check sensor connection 2 Replace sensor 3 Change PCB board T6 too high temp protection P8 No flashes 1 T6 too high temp 2 T6 sensor has problem 1 P8 appears at 125 C and disappears at 120 C 2 Check and if it s necessary replace...

Page 43: ...ater temp is over 85ºC switch will open and unit will stop for protection After water comes to normal temp 2 Replace a new switch 3 Change PCB board Solar thermal collector high temp protection E4 11 Flashes 1 Solar water circuit water flow very little or without water flow 2 Related connecting wires off 3 Water pump failure 4 PCB board failure 1 Solar water circuit fluid infusion and exhaust 2 Re...

Page 44: ...TIVE CAPS that we supply together with the product Do not use any abrasive products on the body of the product such as chemicals rough cloths stiff bristle brushes or wire steel wool Any equipment repair must be performed by qualified personnel Improper repairs can put the user in serious danger If your equipment needs to be repaired please call our Technical Support department on 0203 321 5929 or...

Page 45: ...langes and water supply connections that may have been loosened by vibrations is recommended annually This must be conducted by a qualified professional We also recommend to check all magnesium anodes annually 15 4 Magnesium anodes The magnesium anode No 18 in Fig 17 also known as the sacrificial anode prevents stray currents generated inside the product which can lead to corrosion processes on th...

Page 46: ...he impact to human health and the environment The symbol of the container crossed out over a horizontal line is marked on all of ROINTE products to remind the consumer of the obligation to separate them on disposal The consumer should contact the local authority or original point of sale to learn more about the correct disposal of this product The unauthorised removal of the device by the user may...

Page 47: ...y the seller and when the said guarantee has been registered with ROINTE correctly including product reference series number marked on the product s metal tag purchase date and proof of purchase The product guarantee can be registered on our website at www rointe co uk or can be sent via email to support rointe co uk within 90 days of installation ROINTE reserves the right to reject the guarantee ...

Page 48: ... ROINTE and should be returned as such 2 6 The product must be installed in a way that allows access for ROINTE technicians or authorised persons if they need to gain access to the product for repair or maintenance The user client is responsible for any costs or organisation required to provide access to the products for repair and or substitution 2 7 Aesthetic wear and tear produced by use the cl...

Page 49: ... co uk 17 2 How to register your product guarantee WEBSITE 1 Go to www rointe com uk register your guarantee 2 Login to your account or create a new one if you need to Click on My products 3 Enter your product reference alphanumeric and in upper case 4 Enter your serial number 26 digits located on the product metal tag starts with 843 5 Upload your proof of purchase such as invoice in PDF JPEG or ...

Page 50: ...NSTALLER DETAILS COMPANY NAME DATE ADDRESS POSTCODE TELEPHONE NO INSTALLER NAME REGISTRATION NO SIGNATURE COMMISSIONING ENGINEER if different COMPANY NAME DATE ADDRESS POSTCODE TELEPHONE NO ENGINEER NAME REGISTRATION NO SIGNATURE CYLINDER PRODUCT DETAILS MODEL CAPACITY l SERIAL NO ...

Page 51: ...arly and that your service engineer completes the appropriate Service Record below SERVICE 1 DATE SERVICE 2 DATE ENGINEER NAME ENGINEER NAME TELEPHONE NO TELEPHONE NO REG NO REG NO SIGNATURE SIGNATURE SERVICE 3 DATE SERVICE 4 DATE ENGINEER NAME ENGINEER NAME TELEPHONE NO TELEPHONE NO REG NO REG NO SIGNATURE SIGNATURE SERVICE 5 DATE SERVICE 6 DATE ENGINEER NAME ENGINEER NAME TELEPHONE NO TELEPHONE ...

Page 52: ...52 NOTES ...

Page 53: ...53 DALIS PRO DOMESTIC HOT WATER HEAT PUMP EN NOTES ...

Page 54: ...54 NOTES ...

Page 55: ...55 DALIS PRO DOMESTIC HOT WATER HEAT PUMP EN NOTES ...

Page 56: ...te Nederland 3197 LG Botlek RT T 010 742 00 46 Copyright Rointe Heating 2020 All rights reserved As part of our policy of continuous improvement we reserve the right to alter or modify any product or specifications without prior notice This also applies to products that have already been ordered provided that such alterations can be made without subsequent changes to the already agreed specificati...

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