Rointe KYROS KRI0330RAD3, Instruction Manual

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6. Rointe Product Guarantee

In this section, we hereby describe the guarantee conditions, which the buyer acquires, on buying this 
product from ROINTE. These conditions comply with all the rights construed in the national legislation 
in force, as well as any additional rights and guarantees, which are offered by ROINTE.

Any incident that you might detect in your ROINTE product can be sorted by the product seller or 
quickly by the manufacturer. Please 

contact ROINTE by telephoning 0203 321 5929 for Technical 

Support

. Alternatively, you can 

email ROINTE at support@rointe.co.uk

, through which we will 

instruct you on how to solve the incident. 

You will need to state the product reference (located on the label indicating product features), 
serial number, proof of purchase and the type of incident at hand when contacting us so that 
we can check the guarantee. In addition, please attach a copy of the product invoice.

6.1. ROINTE guarantees that there are no material defects of design or manufacture at the time of 
original acquisition and guarantees the aluminium body for a period of 240 months and any electronic 
and electrical components for 36 months, provided that they have not been modified in any way.

6.2. If during the guarantee period, the product does not work correctly under normal use, and any 
design, material or manufacturing defect is found, ROINTE will repair or substitute the product as it 
may see fit, in accordance with the terms and conditions as follows: 

    6.2.1. The guarantee is only applicable if the original guarantee is issued by the seller and when the 
said guarantee is filled in correctly including product reference, series number (marked on the product’s 
label indicating technical features), purchase date and the seller’s stamp, and either registered on our 
website at www.rointe.co.uk or returned completed to ROINTE within 90 days of installation. ROINTE 
reserves the right to reject the guarantee service when this information has been removed or modified 
after the original product purchase.  

    6.2.2. The guarantee is only applicable if the product has been installed by a competent person in 
accordance with this installation manual and all current regulations and codes of practice at the time 
of installation. 

    6.2.3. The guarantee is only applicable to those cases that concern material, design and manufacturing 
defects, and under no circumstances covers damage to the product for the following reasons: