Read This Section Whenever You Face a Problem (FAQ)
81
Chapter 3 Appendix
Problem
Items to check
Action
Page
The printer unit
does not run
Is the Status LED lit?
If the Status LED for the Ethernet connector is not
lit, the network connection has not been made
correctly. Check whether the network routing is
appropriate. Try connecting the computer and the
machine to the same hub, or connecting them
directly using a crossover cable. If this makes it
possible to perform printing, it means the problem is
in the network itself.
Status LED
This lights in green
when the connection to
the network is normal.
—
Are the network settings
correct?
If printing is not possible even though the Status
LED is lit, make sure the IP address and other settings
are appropriate. The settings on both the machine
and the computer must be appropriate. Redo the
settings, checking to ensure that the IP address does
not conflict with the IP address for another device on
the network, that the port setting for the software
RIP specifies the IP address set on the machine, that
the settings have no typing errors, and for other
such problems.
•
"STEP 8: Network
Settings" (First Step
Guide)
•
“Viewing Information
about the System
of This Machine” (p.
36)
Did the software RIP exit
abnormally?
Make sure the software RIP is running correctly, and
then switch the sub power switch off and back on.
•
"Roland VersaWorks
Dual Installation
Guide"
Is the temperature of the
room too low?
Use the machine in an environment with an ambient
temperature of 20 to 32°C (68 to 90°F).
—
The flat table
does not move
Is something stuck in one
of the movable axes (X, Y,
or Z)?
Check whether something has become caught and
is interfering with operation.
—
Are any covers open?
Close the front cover, panel cover, and maintenance
cover during startup and printing. In the interest of
safety, the flat table does not move if any cover is
open during startup or printing.
—
The head gap
sensor does not
detect the media
Is something covering the
head gap sensor or has it
attracted dust?
Check whether something is interfering with the
head gap sensor's detection.
—