Roland TD-17, Owner'S Manual

26

Troubleshooting

Problem

Items to check

Action

Page

Problems with USB

Can’t communicate 

with a computer

Is the USB cable connected correctly?

Check the connections.

p. 3

In order to transmit and receive audio as USB 

AUDIO, the USB driver must be installed.

Install the USB driver on your computer.

p. 10

Are you using a cable that supports USB 2.0?

The product cannot be used the cable 

that supports USB 3.0. Use the cable that 

supports USB 2.0.

–

Have the settings for “Driver Mode” been 

made correctly?

Choose the setting that’s appropriate for 

your situation.

&

PDF

Problems with MIDI

No sound

Are the MIDI cables connected correctly?

Check the connections.

p. 3

Is the MIDI channel set correctly?

Set the MIDI channels of the product and 

external MIDI device to the same setting.

&

PDF

Has the note number been set properly?

Set the pad’s “NOTE NO.”

&

PDF

Problems with Bluetooth functionality

Problem

Items to check/Action

Page

This unit does 

not appear in the 

Bluetooth device list 

of your mobile device

Could the Bluetooth function be turned 

“Off”?

Turn the Bluetooth function “ON.”
SETUP

0

”Bluetooth”

0

“ON”

Bluetooth Audio function:

When pairing begins, the device “TD-17 AUDIO” 

appears.

Bluetooth MIDI function:

A device named “TD-17 MIDI” appears.
You can check this from the settings inside an app 

such as GarageBand.

p. 5

Can’t connect to 

Bluetooth audio

If this unit is visible as a device in the 

mobile device’s Bluetooth settings

Delete the device’s registration, turn the 

Bluetooth Audio function “OFF” and then “ON” 

again, and establish pairing once again.

p. 5

If this unit is not visible as a device

Turn the mobile device’s Bluetooth function off 

and then on again, and initiate pairing from this 

unit to re-establish pairing.

p. 5

Can’t connect to 

Bluetooth MIDI

After unpairing the “TD-17 MIDI” that is registered on the mobile device, turn the mobile 

device’s Bluetooth function off and then on again, and reconnect it.

–

Can’t connect via 

MIDI

You must make the connection not from the mobile device’s Bluetooth setting but from the 

setting within GarageBand or other app that you’re using.

Can’t establish 

pairing with the MIDI 

function

The MIDI function is paired when you first select a device on the mobile device and 

establish a connection. There is no need to initiate pairing from this unit.

Can’t connect a 

paired mobile device

If the connection breaks immediately after it is established, turning the Bluetooth device’s 

Bluetooth switch off and then on again may allow connection to occur.

MEMO

If checking these points does not solve the problem, please refer to the Roland support website.

http://www.roland.com/support/

TD-17-L excepted