187
6
Troubleshooting
An Error Message Appears
This describes the error messages that may appear on the machine's display and how to take
action to remedy the problem. If the action described here does not correct the problem or if an
error message not described here appears, contact your authorized Roland DG Corp. dealer.
Message
Situation/error cause
Action
[ALIGN POINT
POSITION INVALID]
An attempt was made to set
an align point at a location
where the setting cannot be
made.
No align point can be set such that the angle
between the base point and the align point is too
large. Reload the media correctly, so that the angle
is minimized, and then set the base point and the
align points again to match the crop marks.
"
P. 64 "How to Print and Cut with Crop Marks"
[OPTION-DRYER IS
NOT CONNECTED]
When the optional dryer is
not connected to the print-
er, [OPTION DRYER] is set to
"ENABLE."
Switch the sub power and main power off, and
then connect the optional dryer to the printer.
[HEATING TIMEOUT
CONTINUE?]
The media heating system did
not reach the set temperature.
This occurs because the
temperature of the location
where the machine is installed
is too low.
We recommend raising the temperature of the lo-
cation where the machine is installed. To continue
waiting for the temperature of the media heating
system to rise, press [ENTER]. To start printing
immediately, press [PAUSE].
[TEMPERATURE IS
TOO LOW **°C]
The temperature of the
location where the machine
is installed has fallen below
the ambient temperature
at which the machine can
operate.
Operation cannot be continued. Switch off the sub
power. The displayed temperature is the current
ambient temperature of the installation location.
Bring the installed location to a temperature at
which operation is possible (20 to 32°C [68 to
90°F]), allow the machine to come to room tem-
perature, and then turn on the power.
[TEMPERATURE IS
TOO HIGH **°C]
The temperature of the
location where the machine
is installed has risen above
the ambient temperature
at which the machine can
operate.
Operation cannot be continued. Switch off the sub
power. The displayed temperature is the current
ambient temperature of the installation location.
Bring the installed location to a temperature at
which operation is possible (20 to 32°C [68 to
90°F]), allow the machine to come to room tem-
perature, and then turn on the power.
[CROPMARK ERROR
NOT FOUND]
Automatic detection of crop
marks could not be accom-
plished.
Load the media at the correct position and perform
detection of crop marks again. If repeating auto-
matic crop-mark detection results in an error again,
perform manual crop-mark detection. Depending
on the media, it may not be possible to detect crop
marks automatically.
"
P. 64 "How to Print and Cut with Crop Marks"
"
P. 66 "Automatic Detection of Crop Marks Fails"
"