Read this section whenever you face a problem
Chapter 4 Appendix
87
Chapter 4 Appendix
The printed surface is damaged when cutting
Does the tip of the blade holder cap scrap the printed surface?
The tip of the blade holder cap may scrape, and soil or damage the printed surface. If this happens, increase
the amount of blade extension.
P. 30, "Accurately Adjusting the Cutting-in Amount"
Media Jam Occurs!
The Media Jams
If an error message is displayed because the media has jammed, immediately correct the
problem. Failure to do so may damage the print head.
P. 95, "An Error Message Appears"
Is the media warped or wrinkled?
Many factors can cause warping or wrinkling. Refer to the following and correct the problem.
P. 87, "Media Feed is Not Smooth"
Media Feed is Not Smooth
A variety of problems can occur if the media feed is not smooth. This can cause such problems as poor print-
ing quality, contact with the media by the print head, misaligned positioning, or media jams. Take action as
follows.
Media Wrinkles or Shrinks
Is the media loaded and set up straight and securely?
Feed is not smooth when the media is not straight or is tensioned unevenly on the left and right. Reload the
media.
P. 14, "STEP 1: Loading Media"
Was loaded media allowed to stand for some time?
Media may shrink or wrinkle if it is heated for an extended time. When printing ends, press and hold down
the POWER key to switch off the sub power or remove the media.
Was the media loaded while the heater was hot?
Loading media after the heater has warmed up causes the temperature of the media to rise suddenly, which
may cause the media to shrink or wrinkle during printing. Before loading media, switch off the sub power
and allow the platen to cool.
Is the temperature of room too low?
Use this machine in an environment having an ambient temperature of 20 to 32°C (68 to 90°F). If the machine
is used at an ambient temperature less than 20°C, then depending on the type or width of the media, wrinkling
or temperature-caused unevenness may occur. To obtain stable printing results, the machine should be used
at an ambient temperature of 20 to 32°C(68 to 90°F).
Summary of Contents for VersaStudio BN-20
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