16 RolliBot 2-in-1 Electric Mop
Section 10 : Warranty
10.1 – Violation
The electric mop cannot be repaired or serviced within its warranty period if any of the
following has occurred:
• The warranty has expired
• Failure to store the electric mop properly as indicated in this manual
• Damage occurred during or in relation to non-routine and/or unauthorized disassembly
• Failure to provide a valid proof of purchase when requesting service or repair
• Damage occurred as a result of natural disaster etc.
• Damage occurred due to unexpected factors or man-made reasons (including misuse,
improper operation, fluid found in any openings, improper insertion or pulling, hauling,
bumping, improper voltage input, etc.).
10.2 – Information
One-Year Limited Hardware Warranty
Your RolliBot electric mop (“Product”) includes a One-Year Limited Hardware Warranty
(“Warranty”). The Warranty covers product defects in materials and workmanship under
normal use. This Warranty is limited to residents of the United States and Canada only
and is available only to original purchasers. This Warranty gives you specific legal rights
and you may also have other rights which vary from state to state.
This Warranty starts on the date of your purchase and lasts for one (1) year (the “Warranty
Period”). The Warranty Period is not extended if the Product is repaired or replaced. We
may change the availability of this limited warranty at our discretion, but any changes will
not be retroactive.
Warranty services are provided by Warranty Pro ('WP'). If a hardware defect arises
and a valid claim is received within the Warranty Period, at its option and to the extent
permitted by law, WP will: (1) repair the hardware defect by using new or refurbished
parts that are equivalent to new in performance and reliability; or (2) exchange the
Product with a product that is new or refurbished which is substantially equivalent to the
original product. This Warranty is for one (1) replacement only of like-items and does not
cover items out of production if the product is no longer made or stocked. This Warranty is
not assignable or transferable. The original purchaser may call RolliBot’s toll-free number
at 1-844-585-6295 for service request.
When a product or part is exchanged, any replacement item becomes your property and
the replaced item becomes WP’s property. This warranty only covers technical hardware
defectiveness during the warranty period and under normal use conditions. WP does not
warrant uninterrupted or error-free operation of this Product.
