EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR THEY ARE OTHERWISE FORESEEABLE. WE ARE
ALSO NOT RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. OUR
MAXIMUM AGGREGATE LIABILITY TO YOU, AND THAT OF OUR
DEALERS AND SUPPLIERS, SHALL NOT EXCEED THE AMOUNT
PAID BY YOU FOR THE FRANKLIN PRODUCT AS EVIDENCED BY
YOUR PURCHASE RECEIPT. YOU ACKNOWLEDGE THAT THIS IS A
REASONABLE ALLOCATION OF RISK. SOME STATES/COUNTRIES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THE LAWS OF
THE RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER
OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION
OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU
MUST CALL FRANKLIN’S CUSTOMER SERVICE DESK, 1-800-266-
5626, TO REQUEST A RETURN MERCHANDISE AUTHORIZATION
(“RMA”) NUMBER, BEFORE RETURNING THE PRODUCT (TRANS-
PORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A
NOTE WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE
NUMBER, A BRIEF DESCRIPTION OF THE DEFECT AND A COPY
OF YOUR SALES RECEIPT AS PROOF OF YOUR ORIGINAL DATE
OF PURCHASE. YOU MUST ALSO WRITE THE RMA PROMINENTLY
ON THE PACKAGE IF YOU RETURN THE PRODUCT, OTHERWISE
THERE MAY BE A LENGTHY DELAY IN THE PROCESSING OF
YOUR RETURN. WE STRONGLY RECOMMEND USING A TRACK-
ABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.
58
Limited Warranty (U.S. only)
