Romy FIGURE User Manual Download

Page: 16 / 17

If there is a hardware error

When a hardware error is detected by the device, all the lights turn
red.

Switch the device off, then switch it back on. If the error persists, please contact the After‑Sales Team.

[1]

The device goes into error mode (and stops working) until the problem is resolved.

Contact the After-Sales Team

If you have any queries relating to the After‑Sales service, please contact us by e‑mail, in French or English:

sav@romy.paris

Our teams will get back to you as soon as possible.

Updates

The device will carry out automatic updates. The device will be unavailable for a brief period.

While an update is in progress, the LEDs on the
control panel flash red.

The device is ready when the 1st LED starts
flashing again.

Features

Electrical supply

110‑240 VAC / 50‑60 Hz

Electrical power

12 W

Summary of Contents for FIGURE

Page 1: ...mand and in your own home The Figure formulator which is based on a patented connected formulation system works in conjunction with the Romy application Using its understanding of your skin and your environment this application prescribes the formulation best able to meet the needs of both It prescribes the combination of active ingredient concentrates that your skin needs at any given moment in r...

Page 2: ...llipop or higher available through Google Play Store The information contained in this manual is the property of Romy Paris It may not be reproduced without the express agreement of the brand Edition 2018 REGULATORY INFORMATION Household and similar electrical appliances Safety EN 60335 1 2012 A11 2014 EN 60335 2 23 2003 A1 A11 A2 We hereby declare that the product complies with the essential requ...

Page 3: ...dealer or their after sales team to replace the cable Do not expose the device to water or excessive moisture Do not use the device with wet hands Prevent any water from splashing onto the device Do not allow the water reservoir to overflow Should water get into any part of the device other than the water reservoir or in the event of an emergency unplug the power cable immediately and contact the ...

Page 4: ...nplug it If the device is being transported the reservoir must be emptied Please re use the original packaging to protect the device Failure to use the device consistently with the directions for use will release the manufacturer from all liability WARRANTY The new device is guaranteed against all manufacturing faults or defects for two 2 years from the date of delivery If necessary contact your d...

Page 5: ...cessed separately from household waste Therefore it must be taken to a specific centre for waste electrical and electronic appliances or brought back to the dealer when buying a new device Description GENERAL VIEW 1 Access to control panel 2 Spatula 3 Capsule collector 4 Drainage tray tab 1 Funnel and access to water reservoir 2 Bottle loading hatch 3 Rotation button 4 Confirm button 5 Power cord ...

Page 6: ...t COLLECTORS 1 Used water collector 2 Used capsules collector 3 Washing accessory CONSUMABLE PRODUCTS Only use Romy Paris products in your Figure device You can order these items through the on line store 1 BASE SERUM 2 WASHING SOLUTION 3 ACTIVE AGENT CAPSULES Set up ...

Page 7: ...ater reservoir to overflow Do not use hard water Take out the water reservoir Fill the reservoir using the funnel provided for this purpose Do not fill the reservoir past 2 3 Reposition the water reservoir until it reaches its stop position 1 1 The float in the reservoir can be used to check the level If the reservoir is not positioned correctly an error message will appear on the Romy app SET UP ...

Page 8: ...p 2 Wait for the 3 LEDs to flash red alternatively before connecting with the application 1 Enter the information required to set up your account 2 Go into the menu DAY TO DAY CARE START IN DAY TO DAY MODE I VE GOT Figure CONFIGURE WIFI Enter the information to configure the WiFi 3 connection may take a few seconds Step 3 Once the connection has been established the ON OFF button will flash white ...

Page 9: ...ice recognises the bottles once they have been loaded It is important to load new bottles and confirm each bottle to ensure that Figure and the Romy app work properly Step 1 Open the loading hatch 2 Scenario 1 empty loading space or bottle s The confirm button flashes red and the rotation button is steady blue Scenario 2 The confirm button is steady blue and the rotation button flashes blue Step 2...

Page 10: ...ext step 1 The device has three spaces so it is possible to load 2 bottles of BASE SERUM and 1 bottle of WASHING SOLUTION 2 The device cannot dispense any treatment whilst the loading hatch is open RESET Resetting Figures delete all configured settings of your formulateur connection parameters care volume stocks Reset Figure only if necessary Step 1 Unplug then plug back Figure Wait until it s on ...

Page 11: ...ange this volume Open the Romy app and create your daily prescription View the data that has been captured Fill in the data related to your activity your environment etc The Romy application will prescribe the formulation that is best suited to the needs of your skin at that exact moment Prepare the capsules prescribed by the application 1 to 3 active agent capsules The 1st LED will flash on the F...

Page 12: ...If you are a guest who is sharing Figure select Profile 2 The care will be recorded in your personal account MANUAL CONNECTION In some cases it may be necessary to restart the Bluetooth connection between Figure and your smartphone for example to change your WiFi settings to change the volume of the care 1 The following procedure can be used to restart the connection manually Press the ON OFF butt...

Page 13: ...abrasive or a solvent If necessary clean the device with a cloth dampened slightly with water or a mild liquid soap ACCESSORIES Unplug the device before cleaning as described above The user must check and empty the water and capsule collectors if needed according to frequency of use Make sure that the water collector does not overflow Clean the washing accessory 3 regularly to prevent it from gett...

Page 14: ...ully automatic system for cleaning its internal mechanisms This process ensures the highest standards of hygiene This cleaning happens usually every week and at first use If the device detects insufficient water in the reservoir a warning message will appear Please refer to the section on Filling the water reservoir If the device detects that the WASHING SOLUTION bottle is empty a warning message ...

Page 15: ...to take action Refer to the message displayed on your Romy app The device is ready when the 1st LED starts flashing again Message Action The water reservoir hasn t been detected and or Fill the water reservoir Refer to the section on Filling the water reservoir The cleaning accessory has not been detected Refer to the section on Accessories Add Replace the BASE SERUM bottle Refer to the section on...

Page 16: ...the After Sales Team If you have any queries relating to the After Sales service please contact us by e mail in French or English sav romy paris Our teams will get back to you as soon as possible Updates The device will carry out automatic updates The device will be unavailable for a brief period While an update is in progress the LEDs on the control panel flash red The device is ready when the 1s...

Page 17: ...Classification Class II electrical appliance Dimensions W x H x D 240 x 350 x 190 mm Weight empty 2 9 kg RATING PLATE The rating plate underneath the device is confirmation of compliance ...

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