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TROUBLE SHOOTING

No.

Symptom

Possible Cause

Cure

The friction 
soundis heard.

The product 
can not be 
started up.

It is a normal sound when 

product runs normally or 

the sound is produced 

when the massage ballis 

rubbed against the cloth 

cover.

The Product works under 
heat protection status.

The power plug is 
loosened.

It is normal and no 
need for treatment.

Turn off massage cushion,
and use it 30 minutes later.

Insert the power plug 
firmly.

1. The overall unit can not work; 
2. The use function appears abnormality 
    and unstability; 
3. System is halted or broken down; 
4. The massage roller can not move and 
    get out of control; 
5. The massage head is damaged or the 
    corresponding LED light can not lighten; 
6. Other abnormality or noise occurs.

1. The transformer does not function 
    well;
2. cigar lighter does not function wel; 
3. Packing materials are not incomplete 
    (for example: transformer, cigar 
    lighter,USER MANUAL,Styrofoam etc.); 
3. PVC cover or wear-resistant cloth 
    cover is broken; 4. The controller can 
    not work.    

Guarantee 
replacement.

Replace spare parts.

If abnormal phenomenon still remains after above measures have been 
taken to the Product, please contact the local distributor for repair and 
maintenance.

1

SAFETY PRECAUTIONS

Safety precautions

Before use, please read this SAFETY PRECAUTIONS carefully to ensure 
proper operation.
The following SAFETY PRECAUTIONS is of great help to your correct use 
of this product.
To clearly indicate the degrees of danger and damage, the classes of 
accidents caused by incorrect use are classified into WARNING and

CAUTION , so everyone must abide by it.

WARNING   

Indicating user may be seriously injured once the product
is improperly used.

CAUTION    

Indicating the user may be injured or the product may be 

damaged once the product is improperly used.

The symbol      indicates the behaviors are prohibited. The detailed 
contents are described in following charts. (For example: left 
symbol indicates NO DISASSEMBLY.)

The symbol     indicates the behaviors are compulsory and must be 
abided by. The detailed contents are described in following charts. 
(For example: left symbol indicates REMOVE PLUG.)

WARNING   

MANDATORY

1. Those who are using electronic 

medical instrument imbedded in the 

body,such as cardiac pacemaker etc.

2. Those who are being treated by 

doctors, especially those who feel 

uncomfortable. 

3. Those who are malignant tumor 

patients, heart disease patients, 

acute patients. 

4. Women who are pregnant or 

menstruating.

5. Those with osteoporosis or 
fracture spine.
6. Those with high blood pressure 
caused by diabetes or some other 
diseases.
7. Those with skin disease on feet 
or those whose skins are injured.
8. Those whose body temperature 
is over 38 degrees (Febrile Phase).

PROHIBITED

Always supervise the use of this product by young children or the 
infirm and make sure that the product cannot be used unsupervised 
by young children. 
Do not allow children play with product.

If the power cord or power plug is damaged, please stop using this 

product immediately, and do not dismantle it by yourself for 

maintenance. 
Do not use this product with heater or on a floor with under floor 
heating.

NO DISASSEMBLY

Anyone else,except maintenance personnel specified by our company, 
should not disassemble, maintain, or remodel this product. If any 
problem, please contact local dealer immediately.

We recommend that those with any of the following conditions 
consult a doctor before using this product

Do not allow more than one person to use this product at a time. 

Summary of Contents for RT2116

Page 1: ...RT2116 Neck and Shoulder Cozy Massage Cushion USER MANUAL ...

Page 2: ...eference CONTENTS SAFETY PRECAUTIONS 1 NAME AND FUNCTION OF EACH PART 3 External Structure 3 Internal Structure 4 Function Description on Controller 5 USE METHOD 6 Preparation Before Use 6 After Use 6 MAINTENANCE AND STORAGE 7 TROUBLE SHOOTING 8 TECHNICAL SPECIFICATIONS 9 Product name Product model RT2116 Rated voltage 12V d c Rated power 48W Safety design Power adapter Neck and Shoulder Cozy Mass...

Page 3: ...d once the product is improperly used CAUTION Indicating the user may be injured or the product may be damaged once the product is improperly used The symbol indicates the behaviors are prohibited The detailed contents are described in following charts For example left symbol indicates NO DISASSEMBLY The symbol indicates the behaviors are compulsory and must be abided by The detailed contents are ...

Page 4: ... components or internal parts are damaged or exposed Do not fall into sleep while using this Product Do not use this Product when you are drunk or feel unwell Please stop using this Product immediately when you find any abnormal situations such as smoke or peculiar smell during use Please do not clean this Product with petrol or thinner and do not spray pesticide on it Please do not use this Produ...

Page 5: ... of Product can walk up and down along the specific area of both sides of backbone providing three travel modes whole back upper back and lower back two massage modes Shiasta massage on back and neck kneading massage Vibration function automatic mode neck kneading functions are turned on After Use After use please press button to turn off the power Please pull out the power plug when Product is no...

Page 6: ... off the unit at this moment the LED light will keep flashing until the massage rollers reset to its original lowest position During massage press this button to activate the heating function and its corresponding LED light is lightened Press this button again to turn off the heating function When under manual massage mode press button to switch to automatic mode Press button to switch back to man...

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