Ronk Vigilant
®
Owner’s and Installation Manual
31
WARRANTY
RONK ELECTRICAL INDUSTRIES, INC.
Vigilant
®
Owner Warranty Policy
LIMITED WARRANTY
Ronk Electrical Industries, Inc. will repair or replace, free of
charge, any part(s) of the equipment that is defective in material or
workmanship or both providing that installation of the equipment
complies with all applicable codes, industry standards, laws,
regulations and provided installation manual. Ronk’s Vigilant
®
and associated components shall be installed only by a licensed
electrical contractor, and otherwise this warranty is void. This
warranty is effective for the time period and subject to the
conditions stated below. For warranty service, please call Ronk
Electrical Industries, Inc. at 1-217-563-8333.
THERE ARE NO OTHER EXPRESS WARRANTIES OR IMPLIED
WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE ABOVE WARRANTY
IS LIMITED TO TWO YEARS FROM PURCHASE. ANY AND ALL
IMPLIED WARRANTIES ARE EXCLUDED AND LIABILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARE EXCLUDED
TO THE EXTENT EXCLUSION IS PERMITTED BY LAW. BUYER’S
SOLE REMEDY IS THE LIMITED WARRANTY STATED ABOVE.
This warranty only applies to units sold for use in the United
States of America and Canada.
WARRANTY PERIOD
Consumer Use: 2 years
Commercial Use: 2 years
The warranty period begins on the date of purchase by the first
retail consumer and continues for the period of time stated
above. Equipment used for primary power in place of utility is not
applicable to this warranty.
WARRANTY REGISTRATION PROCESS
Thank you for choosing Ronk’s Vigilant
®
Series Automatic
Transfer Switch for your generator system!
1. For the fastest and most efficient way to register your Vigilant
®
warranty, please complete the online form at ronkelectrical.
com/warranty (preferred method). Otherwise, please complete
the postcard and return via mail.
2. Complete the online form or return the postcard within 10
days of installation.
3. Save the proof of purchase. If the Vigilant
®
is not registered
within 10 days, the warranty start date will default to the date
of purchase by the first retail consumer.
4. If the warranty registration steps are not completed, the
warranty start date will default to the manufacturing date.
ABOUT OUR WARRANTY
Warranty repairs are handled routinely, but sometimes requests
for warranty service may not be appropriate or applicable. For
example, warranty service would not apply if equipment damage
occurred because of misuse, lack of routine maintenance,
shipping, handling, warehousing, or improper installation.
Similarly, the warranty is void if the manufacturing date or the
serial number on the equipment has been removed, altered,
or modified. During the warranty period defined above, Ronk
Electrical, at its option, will repair or replace any part that,
upon examination, is found to be defective under normal use
and service. No allowances shall be made to the Buyer for any
transportation, duties, brokerage fees, labor costs, or parts
adjustments or repairs, or any other work, unless said charges
have been authorized in writing, in advance, by the Seller. The
Seller shall not be liable for determining whether any Article(s)
or parts thereof are suitable for the Buyer’s or any third-party’s
intended use or application. The Seller shall in no event be liable
for any special or consequential damages or for loss of profit as
a result of a breach of this warranty, including without limitation,
any damages relating to any direct or indirect damage to property
resulting from any use, removal or installation of the article(s) by
the Buyer or any third-party.
This warranty will not cover the following repairs and equipment:
• Normal Wear:
Electrical equipment, like any mechanical
device, needs periodic parts and service to perform well.
This warranty does not cover repair when normal use has
exhausted the life of the part or equipment.
• Installation and Maintenance:
This warranty does not apply
to equipment or parts that have been subjected to improper or
unauthorized installation or alteration or modification, misuse,
negligence, accident, overloading, improper maintenance,
repair or storage so as, in our judgment, to adversely affect its
performance and reliability. This warranty also does not cover
normal maintenance such as adjustments, cleaning and fuse
replacement.
Other exclusions:
This warranty excludes wear items or damage
or malfunctions resulting from accidents, abuse, modifications,
alterations, or improper servicing. Accessory parts are excluded
from the product warranty. This warranty excludes failure due
to acts of God and other force majeure events beyond the
manufacturer’s control. Also excluded is used, reconditioned,
and demonstration equipment. The warranty shall not apply
to any materials or parts thereof furnished by the Buyer, or
acquired from others at the Buyer’s request and/or the Buyer’s
specifications or designs.
