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Sales & Service Terms

PLEASE READ THE MANUAL CAREFULLY BEFORE USE!

2-Year Electronic Warranty and

Lifetime Mechanical and Finish Warranty.

This product comes with a 2-Year Warranty on Electronic Parts and a Lifetime 
Mechanical and Finish Warranty against defects in materials and workmanship 
under normal use to the original residential user. 

You must register for this 

Warranty within 7 days of receiving your ROOK™ Smart Lock.

Visit 

 

Help Us Continue to Improve Our Instructions:

Any error or question in our manual or sales terms, please feel free to contact 
with us at support@rooksmart.com
It is forbidden to copy our manual and for other usage, except the authorized 
company and users. At this moment, only Prime Proximity, LLC is the sole 
manufacturer and provider of ROOK™ Smart Home Devices.
Please do not take apart the lock if you are not technician, if necessary, 
please make the operations under the guide of technician.

Notice:

 After changing the battery, please be mindful of how you dispose of 

your batteries. We recommend and suggest that you kindly dispose of the 
batteries using your local waste management ordinances.

FOR SUPPORT PLEASE GET IN TOUCH WITH US

SUPPORT@ROOKSMART.COM

For any questions, defects, returns/replacements, or troubleshooting

please get in touch immediately.  

Summary of Contents for Smart

Page 1: ...S M A R T D O O R L O C K Owner s Manual APP CONTROL PASSCODE FINGERPRINT KEY FOB 2 SPARE KEYS EXPERT SUPPORT support rooksmart com ...

Page 2: ...3 TABLE OF CONTENS Included in The Box Information Safety Warnings Sales Service Terms Installation Steps Operation Testing System Details 4 5 6 7 15 15 ...

Page 3: ...ANEL 1 Pcs MOUNTING PLATE 1 Pcs DEADBOLT LATCH 1 Pcs STRIKE PLATE 1 Pcs CYLINDER 2 Pcs BACK UP KEYS 2 Pcs CARDS 1 Pcs OPENING HOLE CUTOUT GUIDE 1 Pcs MOBILE APP MANUAL SCAN QR CODE FOR LATEST VERSION 1 Pcs LOCK MANUAL 4 Pcs SCREW A 1 Pcs SCREW B 1 Pcs SCREW C 1 Pcs SCREW D 3 Pcs SCREW E 3 Pcs SOLENOID ...

Page 4: ...any parts are missing please contact us at support rooksmart com There is protective film on the front touch panel please remove the film after installation The film may get in the way of the sensors so removing the film is a must Should you have any problem please contact our team We ll be happy to help Never apply any cleaner directly to any part of this lock Only use clean water or mild cleaner...

Page 5: ... free to contact with us at support rooksmart com It is forbidden to copy our manual and for other usage except the authorized company and users At this moment only Prime Proximity LLC is the sole manufacturer and provider of ROOK Smart Home Devices Please do not take apart the lock if you are not technician if necessary please make the operations under the guide of technician Notice After changin...

Page 6: ...ur door is LEFT or RIGHT Swing For more details on DOOR HANDLING DESIGNATION refer to page 11 35 55mm thickness Measure distance from Center of the Hole to the Edge of Door This may mean that you will need to expand the deadbolt in the next step Accceptable Lengths are 60 or 70mm hole diameter ...

Page 7: ...oid Optional 8 STEP 2 INSTALLING DEADBOLT AND STRIKE PLATE STEP 3 PREPARING KEYPAD Screw A Screw D Expand the Deadbolt to Appropriate Setting Twist to Expand to 70mm if needed NOTE Drilling this hole is optional ...

Page 8: ...tional If you do please use the Cutout Guide NOTE Drilling this hole is optional If you do please use the Cutout Guide 9 STEP 4 INSTALLING KEYPAD Adjust lock cylinder to horizontal position Wire goes in under the latch This side up ...

Page 9: ...10 STEP 5 INSTALLING MOUNTING PLATE Silicone Seal Bulge at this side Make sure the bolt extends and retracts smoothly Do not over tighten the screws Screw E Route the wire through the hole ...

Page 10: ... test open close before tightening the screws 11 STEP 6 DOOR HANDLING DIRECTION Lock on Left Side inside view Lock on Right Side inside view Set Knob to Vertical test Open Close Manually before Tightening Screws Set Knob to Horizontal test Open Close Manually before Tightening Screws ...

Page 11: ...Make sure that the cord is fully connected to the receiver 12 STEP 7 CONNECT THE CABLE Bolt is retracted ...

Page 12: ...TALLING INTERIOR ASSEMBLY TESTING Push extra wire back into door hole through this hole Check if the bolt moves in out smoothly If it doesn t come out when you twist the knob please refer to Page 11 Screw C Screw B ...

Page 13: ...13 STEP 9 BACK UP KEY TESTING Use your mechanical keys to Test if the bolt goes in out smoothly Press the bottom side of the cover rotate anti clockwise 120 degree Emergency power ...

Page 14: ...ver the Batteries There is one reset button on the back panel Press and hold this button for 5 seconds until you hear 2 quick beeps This will erase all fingerprints and codes and the lock will be under factory state The default passcode is 123456 Reset to Factory State ...

Page 15: ...peration humidity Operation temperature Fingerprint collection Fingerprint collecting time Battery Life WiFi Gateway Communication Emegercy power supply Antistatic Low Battery alarm Available Mortise Support OS Unlock Way Parameter Zinc alloy ABS 35mm to 55mm 6V DC 4pcs AAA alkaline batteries 50uA 300mA Valid 6 12 digits 5 20mm 10V m 10 90 20 C 60 C Semiconductor collector 0 5seconds 8000 times no...

Page 16: ...ISSUES WITH YOUR ORDER LET US HELP EMAIL SUBJECT HELP NOW For quick support SUPPORT ROOKSMART COM Voted 1 in Customer Service for a Reason W W W R O O K S M A R T C O M ROOKSMARTHOME ...

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