Orion X Installation and Operations Manual
121
Failure at the matrix
Problem
Possible Reason
Solution
Serial control not working or
only partially working
CPU and matrix operating at
different baud rates.
Synchronize baud settings
between CPU and the matrix
Serial control via RJ45 port not
working
Wrong network cable
Use a crossover network cable
USB 2.0 Port definitions invalid Restart of the matrix not yet
completed
Restart the matrix
Blank Screen
Figure 105. Troubleshooting Blank Screen
Problem
Possible Reason
Solution
Monitors remain blank after
switching operation
Switching to a CPU port with no
active source (computer, CPU)
Switch to a CPU Port with an
active source (computer, CPU).
Connection of a console to a
CON port, or connection of a
CPU to a CPU port not
established correctly.
Check CON and CPU port
connections on the matrix.
LED
1
on or LED
2
off
Connections between CON unit,
matrix and CPU unit
Check connecting cables and
connectors. (No cable, cable break,
CPU/CON unit offline, CPU/CON
unit connected to the wrong port)
LED
3
off
Power supply
Check power supply units and the
connection to the power network
Summary of Contents for Orion X OXC-08-GBIC/8FM
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