TROUBLESHOOTING
1. CPU does not boot, keyboard error received
a. Cable is loose, reseat cable and hit F1 to continue or reboot com-
puter.
b. Wrong cable plugged in, keyboard and mouse cables reversed.
c. Cable is defective, try using cable from another CPU. If problem
goes away cable is defective.
d. Port on Vista Mini is defective, try using another port on Vista Mini. If
problem goes away port is defective.
e. Port on CPU is defective, try plugging in keyboard or mouse di-
rectly if problem remains CPU port is defective. If power LED not lit
when switched to computer which is power on, fuse on computer’s
motherboard may be blown.
2. Mouse driver does not load.
a. If PS/2 type mouse, CPU must be connected to Vista Mini or mouse
at boot-up time in order for mouse to be recognized by CPU. Re-
boot computer with Vista Mini powered on and cable attached.
b. If RS-232 type mouse, make sure right COM port is being used and
syntax of mouse driver is correct to search for the correct port.
c. Incompatible or old mouse driver being used, try latest driver. At
time of this publishing Microsoft 9.01 or later driver is best one
available.
d. Mouse translation set incorrectly, see page 11.
3. Can’t switch ports from keyboard
a. You must press and release the left control key before you press
the key which specifies the port number. You must also use the nu-
meric keys above the alphabetic keys, not those on the numeric
keypad.
4. Wrong or missing characters from those typed
a. The mode of the keyboard does not match that of the CPU. Issue
the mode command, usually 1 for IBM PS/2s and 2 for all others.
The default setting of the Vista Mini is mode 2. Sometimes an incor-
rect mode will confuse the CPU or keyboard and require re-booting
the CPU or resetting the keyboard by unplugging and plugging it
back in.
5. Mouse does not move
a. Vista Mini turned off after or not connected when CPU was booted
or the application using the mouse was run. Exit and re-enter appli-
cation or operating system using mouse or issue reset command.
16
VIStA MINI INSTALLATION AND OPERATION MANUAL
