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TSI-100 User Guide (v5.0)

Upgrading the Software • 23

Upgrading the Software

Your TSI-100 can be upgraded in the field via DashBoard.

To upgrade the software on a TSI-100

1. Contact Ross Technical Support for the latest software version file.

2. Launch the DashBoard client on your computer.

3. Display a tab for the card you wish to upgrade by double-clicking its status indicator in the 

Basic Tree View

.

4. From the 

Device 

tab, click 

Upload

 to display the 

Select File for upload

 dialog. 

5. Navigate to the 

*.bin 

upload file you wish to upload.

6. Click 

Open

 and follow the on-screen instructions.

7. Click 

Finish

 to start the upgrade.

8. Monitor the upgrade.

• A 

Upload Status

 dialog enables you to monitor the upgrade process.

• The card reboots automatically once the file is uploaded. The card is temporarily taken off-line.

The reboot process is complete once the status indicators for the 

Card State

 and 

Connection

 return to their 

previous status.

 

If you are running DashBoard version 2.3.0 or lower, you must click 

Reboot

 in the 

Device

 tab to complete the 

upgrade process.

Troubleshooting

If you encounter problems when upgrading your card software, verify the following:

• Ethernet cable is properly connected if you are uploading the file via a network connection. 
• The file you are attempting to load is a 

*.bin

 file that is for the card you are upgrading.

Summary of Contents for openGear TSI-100

Page 1: ...TSI 100 User Guide...

Page 2: ...eople that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics...

Page 3: ...nual is furnished for informational use only It is subject to change without notice and should not be construed as commitment by Ross Video Limited Ross Video Limited assumes no responsibility or liab...

Page 4: ...intended for use in areas outside home International This equipment has been tested under the requirements of CISPR 22 2008 or CISPR 32 2015 and found to comply with the limits for a Class A Digital...

Page 5: ...vironmentally friendly and health conscious manner The crossed out wheeled bin symbol invites you to use these systems If you need more information on the collection reuse and recycling systems please...

Page 6: ......

Page 7: ...tures 13 Status and Selection LEDs on the TSI 100 14 Cabling for the TSI 100 15 MDL R10 Rear Module 15 MDL R20 Rear Module 15 Connections Overview 16 ASI In BNC 1 16 ASI Out BNC 3 16 GPIOs 16 Physical...

Page 8: ...ii Contents TSI 100 User Guide v5 0 Technical Specifications 25 Service Information 27 Troubleshooting Checklist 27 Warranty and Repair Policy 27 In Case of Problems 27 Glossary 29...

Page 9: ...mended to consult the following Ross documentation before installing and configuring your TSI 100 DashBoard User Guide Ross Part Number 8351DR 004 MFC OG3 N and MFC 8322 S User Guide Ross Part Number...

Page 10: ...s you have access to technical expertise around the clock After sales service and technical support is provided directly by Ross Video personnel During business hours Eastern Time technical support pe...

Page 11: ...als a remote device or alarm when an incorrect transport stream or no transport stream is present Simple setup enter the TSID of the transport stream Two GPIOs provide both normally open and normally...

Page 12: ...and Control The Network Controller Card in the openGear frame provides optional support for remote monitoring of your frame and using the Simple Network Management Protocol SNMP which is compatible wi...

Page 13: ...button is used to control the relay When the push button is in the IN position the TSI 100 is in the video signal path It is recommended to set SW1 in the IN position at all times Pressing it once mo...

Page 14: ...This will occur if for example there is not video input Off When off this LED indicates that there is no power BYPASS DS2 Red When lit red this LED indicates the card is in bypass mode Off When off t...

Page 15: ...r on screen display and relay isolated GPIO outputs Figure 2 3 Figure 2 3 Cabling for the MDL R10 and MDL R20 Rear Modules Unsupported Rear Module DS7 Green When lit green this LED indicates correct o...

Page 16: ...input signal is internally terminated in 75ohms when the TSI 100 is installed ASI Out BNC 3 BNC 3 carries a reclocked copy of the ASI signal applied to BNC 1 GPIOs Two blocks of relay isolated GPIO ou...

Page 17: ...ard client on a computer connected to the LAN The DashBoard Control System software and user manual is available from the Ross Video website 2 Install the required Full Rear Module in the frame as des...

Page 18: ...will be low and GPIO2 will be high when the transport stream is present and the TSID is correct Installing the TSI 100 This section outlines how to install a rear module and card in an openGear frame...

Page 19: ...age 18 2 Hold the TSI 100 by the edges and carefully align the card edges with the slots in the frame 3 Fully insert the card into the frame until the rear connection plus is properly seated in the Re...

Page 20: ...20 Physical Installation TSI 100 User Guide v5 0...

Page 21: ...tory Defaults Reset button clears all configuration settings and restores the settings to as they were shipped from the factory TSID Setup This section outlines how to configure the card for matching...

Page 22: ...t signal is connected or not to the rear module Rear Module This field reports when an unsupported rear module is installed with the TSI 100 TSID This field reports the four digit hex number Transport...

Page 23: ...een instructions 7 Click Finish to start the upgrade 8 Monitor the upgrade A Upload Status dialog enables you to monitor the upgrade process The card reboots automatically once the file is uploaded Th...

Page 24: ...24 Upgrading the Software TSI 100 User Guide v5 0...

Page 25: ...Inputs Number of Inputs 1 Input Signal Standard Accommodated DVB ASI EN 50083 9 Impedance 75ohm terminating in Active mode Equalization 100 m of Belden 1694A cable Return Loss 15dB to 270 MHz Transpo...

Page 26: ...26 Technical Specifications TSI 100 User Guide v5 0...

Page 27: ...lid signal 7 Unit Exchange Exchanging a suspect unit with a unit that is known to be working correctly is an efficient method for localizing problems to individual units Warranty and Repair Policy The...

Page 28: ...temporary replacement frame will be made available at a nominal charge Any shipping costs incurred will be the responsibility of you the customer All products shipped to you from Ross Video Limited wi...

Page 29: ...data essence not metadata For convenience this manual uses the term metadata to refer to all VANC data types MIB management information base Network Controller Card the MFC OG3 N and any available opt...

Page 30: ...30 Glossary TSI 100 User Guide v5 0...

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