DLW-1 Phonograph
5-18
21822662
TROUBLESHOOTING CHARTS
The best way to isolate a problem is to determine its cause. The following charts should help to narrow down
which module is failing and whether it can be fixed or needs to be replaced.
Start with finding the “Trouble” column that relates the closest to the problem you are experiencing and then
match it to the closest “Symptom”. There can be many “Probable Causes” listed for each Symptom. The
Probable Causes are listed in increasing order of probability.
Trouble
Symptom
Probable cause
Application does not boot up
At the first boot up screen,
1. The hard drive tray is not key-locked
“Detecting IDE Primary Master”
into place
reports “None”
2. The hard drive tray in the CC box
has come loose and needs to be re-
seated
3. There is no tray in the CC box
4. There is no hard drive in the tray
5. The tray was not inserted correctly
6. The plugs in the tray are not com
pletely seated in the hard drive
7. The data cable or power plug (CC
box internal) has come loose from the
main board or hard drive bay
The boot up process stops at
1. The hard drive tray in the CC box has
“DISK BOOT FAILURE, INSERT
come loose and needs to be re-seated
SYSTEM DISK AND PRESS
2. There is no tray in the CC box
ENTER”
3. There is no hard drive in the tray
4. The hard drive tray is not key- locked
into place
5. The tray was not inserted correctly
6. The plugs in the tray are not completely
seated in the hard drive
7. The data cable or power plug (CC
box internal ) has come loose from
the main board or hard drive bay
8. The hard drive is dead
At the first boot up screen,
1. The CC’ s BIOS needs to be updated
“Detecting IDE Primary Master”
hangs at “[Press F4 to continue]”
The tray is stuck
The tray will not come out of
1. The tray was not un-locked.
the drive bay
2. The handle was not lifted up 90
degrees before trying to be pulled out
3. Tray is jammed
4. Acceptor bay is broken
Summary of Contents for StarLink DLW-1
Page 8: ......
Page 22: ...DLW 1Phonograph 1 12 21822662 This page left intentionally blank...
Page 37: ...Section 3 Venue Installation 21822662 3 11 THIS PAGE INTENTIONALLY LEFT BLANK...
Page 39: ...Section 3 Venue Installation 21822662 3 13 THIS PAGE INTENTIONALLY LEFT BLANK...
Page 50: ...DLW 1Phonograph 4 4 21822662 This page intentionally left blank...
Page 72: ...DLW 1 Phonograph 5 22 21822662 This page intentionally left blank...
Page 90: ...DLW 1Phonograph 8 8 21822662 This page intentionally left blank...
Page 96: ...DLW 1 Phonograph 9 6 This Page Intentionally Left Blank...
Page 120: ...DLW 1 Phonograph 10 24 21822662 SPANISHUSERINTERFACE...
Page 128: ...DLW 1 Phonograph 10 32 21822662 This page left intentionally blank...
Page 130: ...11 2 21822662 This page intentionally left blank...
Page 139: ...11 11 21822662 This page intentionally left blank...
Page 141: ...11 13 21822662 7 8 Figure 11 3A Shell Assembly Internal View 1000 Watt 2 Channel Preamp...
Page 145: ...11 17 21822662 This page intentionally left blank...