15
EN
IS THERE A PROBLEM ?
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a civic waste disposal centre.
Problems
Possible causes
Solutions
The generator does not come
on and the thermostat light is
not illuminated.
The appliance is not switched on.
Check that your appliance is correctly plugged in and
press the illuminated on/off switch (on the front of the
base-unit).
Water runs through the holes
in the soleplate.
You are using the steam control
button before the iron is hot enough.
Decrease the steam output while ironing at low
temperature (steam output control dial on the control
panel).
Wait for the thermostat light to go out before
activating the steam control button.
You are using the steam control too
often.
Briefly press the turbo steam control 2 or 3 times.
Water has condensed in the pipes
because you are using steam for the
first time or you have not used it for
some time.
Press the steam control on the iron away from the
ironing board until steam comes out of the iron.
White streaks come through
the holes in the soleplate.
Your boiler has a build-up of scale
because it has not been rinsed out
regularly.
Rinse the collector when the
indicator flashes. If
your water is very hard, rinse it more often.
Brown streaks come through
the holes in the soleplate and
stain the linen.
You are using chemical descaling
agents or additives in the water for
ironing.
Never add this type of product in the water tank or in
the boiler (see our recommendations regarding water
to be used).
Your linen is not rinsed sufficiently
or you have ironed a new garment
before washing it.
Ensure linen is rinsed thoroughly to remove any soap
deposits or chemicals on new garments which have
been sucked up by the iron.
The soleplate is dirty or
brown and my stain the
linen.
You are ironing at too high
temperature.
See our recommendations regarding temperature
control setting.
You are using starch.
Always spray starch on the reverse side of the fabric
to be ironed.
There is no steam.
The water tank is empty (water tank
empty light (f) is lit).
Fill the water tank and press the
button on the
control panel.
There is little steam.
The steam output control dial is set
at minimum.
Increase the steam output (control dial on the control
panel).
The soleplate temperature is set to
the maximum.
The generator is working but steam is very hot and
dry. As a consequence, it is less visible.
Water streaks appear on the
linen.
When taking a break from ironing, if
your ironing board cover is soaked
with water it is not suited to the
power of a steam generator.
Check that your ironing board is suitable. A mesh type
ironing board must be used to allow any excess steam
to escape and to avoid steam venting sideways.
The red “removable water
tank empty” light is on.
You have not pressed the
button. Press the
button on the control panel until the light
goes out.
The water tank is not correctly fitted
into position.
Push it into position until it "clicks" into place.
Steam escapes from the scale
collector valve.
The scale collector valve has not
been tightened correctly.
Tighten the scale collector correctly.
The scale collector valve is
damaged.
Contact an Approved Service Centre to order a new
scale collector valve.
The generator is faulty.
Do not use the steam generator and contact an
Approved Service Centre.
Steam escapes under the
appliance.
The generator is faulty.
Do not use the steam generator and contact an
Approved Service Centre.
The
light stays on.
You have not pressed the
button after descaling.
Press the
button on the control panel until the
light goes out.
ENVIRONMENT PROTECTION FIRST !
HELPLINE
If you have any product problems or queries with your product, please telephone our Customer Relations
team on: 0845 602 1454 (UK) - (01) 677 4003 (ROI) Consult our web site: www.rowenta.co.uk
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