6- IN THE EVENT OF PROBLEMS
Problem
Explanation
Proposed solution
• The carpet of balls does not • It is normal: they are not powered and are involved only by the movement
move by itself.
of the foot.
• Your REFLEXSPA
®
does not • You have perhaps used an
• Clear the bubble diffusion holes with
produce air bubbles of air.
additive which has blocked
a needle, then start the REFLEXSPA
®
with
the holes.
very hot water to dissolve the thick
matter. Do not put your feet in it.
• The appliance moves during • It is not on a flat surface.
• Put it on a horizontal surface.
operation.
• It is lacking a shoe.
• Contact your after sales service to add
the missing shoe.
• The reflexology, digipression • You are pressing too hard,
• Place your foot on the accessory gently.
or exfoliation accessory is
it has disengaged for safety.
If the problem persists, contact after sales
blocked (according to model)
service.
• The water seems too hot
• You have filled your appliance
• Fill it again with cooler water.
with water which is too hot.
• Try to fill your appliance with water
which is adapted to you.
• The rotating accessories
• You are pressing too hard.
• Don’t press so hard.
are moving in a jerky way,
or the rotation changes
direction.
• Some water drops appear
• The water drops can appear after
If the problem persists, contact after sales
under your appliance.
rinsing unless handled gently.
service.
• Your accessories are moving • You did not fully insert the accessories.
when you fill up your
REFLEXSPA
®
with water.
7- LET US PARTICIPATE IN ENVIRONMENTAL PROTECTION!
Your appliance contains many materials which may be valuable or which can be recycled.
Send it to a collection point or an approved service centre so that the treatment can be carried out.
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