8
NOTE:
Do not use descaling agents for rinsing out the boiler, as these will damage it.
Cleaning the soleplate
Rowenta stainless steel soleplates have excellent non-stick properties and can be simply wiped clean when
cold.
In normal use a draggy coating may build up on the soleplate (starch, detergent buildup, burnt synthetic
fibers). This can be easily removed by using the Rowenta Soleplate Cleaning Kit or a quality hot iron
soleplate cleaner available at most stores.
Do not use abrasive household cleaners or abrasive cleaning pads.
The soleplate of your iron makes ironing easier. To prevent scratching of the soleplate, do not iron over
sharp objects (zippers, etc.). Do not place the iron on rough surfaces, e.g. metal iron support, which may
scratch the soleplate.
TROUBLESHOOTING GUIDE
Problem
Possible cause
Solution
The boiler is too full.
Do not fill the boiler right to the top.
You are using the steam at too low a
Walt until the iron indicator light goes
temperature or before the iron is hot.
out before ironing. Place iron at
●●●
setting.
The water has condensed in the tubing
Press the steam button away from your
because you are using steam for the first
ironing board until the iron produces
time or you have not used it for some time. steam.
Your thermostat is not working:
Contact an approved Rowenta service
the temperature is too low.
center.
You are using chemical descaling agents.
Never use this type of product: they
Tap water is high in iron or rust.
damage your steam generator.
You are using additives in the water for
Never add anything to the boiler.
ironing (lavender water, etc.).
There are small charred places of fabric
Clean the soleplate.
built up in the holes of the soleplate or in
the space between the iron cover and
the soleplate.
You are ironing at too high a tempera-
Consult the temperature control chart
ture.
and set the iron thermostat correctly.
Clean the soleplate.
Your linen has not been rinsed properly
Always spray starch on the underside of
or you are using starch.
the surface of the fabric to be ironed.
The boiler is empty.
Fill the boiler.
The boiler is not yet ready.
After switching on, wait until the boiler
Iron not at correct temperature.
ready indicator light goes out (about
8 minutes). Set at
●●●
setting.
You have placed your iron on a metal
Always place the iron on the iron rest
iron rest. Your iron has fallen or has
of the steam generator, or place it on
been knocked.
its heel. In order to change the iron
You have ironed over zippers, buttons, etc.
soleplate, contact an approved
Rowenta service center.
Boiler has a build-up of scale because
Empty and rinse the boiler after every
it has not been rinsed out regularly.
10 uses.
Cap screwed on incorrectly.
Screw the cap back on.
The unit may be faulty.
Stop using the generator and contact
an approved service center.
Water runs through the holes
of the soleplate.
Brown streaks come through
the holes of the soleplate and
stain the linen.
The iron soleplate is dirty
(or brown): It may stain the
linen.
There is little or no steam.
The iron soleplate is scratched
or worn.
White streaks come through
the holes of the soleplate.
Steam escapes from the safety
cap of the tank.
For more information refer to the full use instructions.
If after using the troubleshooting guide you are still experiencing problems, do not return the iron to the store,
but contact Rowenta consumer service who will be pleased to assist you.
