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Water temperature is not cold enough
PROBLEM
SOLUTION
Water is not flowing from hot or cold water tap
When a bottle is first installed, it may require you to hold the tap down for up to 30 seconds for water to begin flowing.
· The water dispenser does not have the correct clearances from the wall.
· Too much water has been dispensed within a short period of time. Allow time for the cooling system to recycle.
· The room temperature is too hot (>25°C) or the room is too humid. Find a cooler location to place your water cooler.
Check to ensure that the water dispenser is on a level surface.
Check to ensure the hot switch on the back is turned on.
Vibrations
Water leak from bottom of the water dispenser
The drain plug underneath the water dispenser has become loose. Tighten the drain plug securely. Bottle may have a small
pin hole leak. Remove the bottle and drain water from the underneath drain plug, and then try a new bottle.
Water leak from the hot/cold water taps
Water taps maybe loose. Tighten the leaking tap slightly by turning it clockwise.
The water dispenser needs to be pre-cleaned or rinsed.
Water tastes ‘funny’
Condensation on the inside of the water bottle is normal. It occurs when the temperature inside the bottle is different to
outside of the bottle.
Water bottle condensation
Compressor turns on and off frequently
TROULBLE SHOOTING
1
2
3
In order to ensure the water dispenser with enough stability, users should follow
below instructions to fix the unit:
1. Remove one of the body rear’s screw(upper right corner or upper left corner)
(Picture 1)
2. Install a bracket where you have removed the screw already, fix the bracket
tightening the removed screw on the right location(Picture 2)
3. Fix the bracket on the wall side or similar object (if the wall side is too rigid),
you can make a hole by electric drill, then using expanded screw tightening the
bracket(Picture 3)
4 Warning: To avoid a hazard due to instability of the water dispenser, it must be fixed in
accordance with the instructions.
Water temperature is not hot enough
The room temperature is too hot.The water dispenser does not have enough backside space.
