Royal Alpha 1000ML, Instruction Manual

Page 1: ...nstalling the Memory Backup Batteries 5 Installing the Paper Roll 6 Setting the Date And Time 7 Programming the Sales Tax 7 PC Based Software 8 3 Getting To Know the Cash Register About the Displays 10 Lifting and Lowering the Customer Display 11 Adjusting the Clerk Display 11 About the Menus on the Clerk Display 11 Using the Keyboard 13 Turning the Register Off and On 16 ...

Page 2: ...stem 29 Setting X and Manager Passcodes 30 Setting the Machine Number 31 Programming Department Keys 32 Setting Department Number Keys 33 Programming Department Names 33 Programming Department Preset Price 35 Programming Tax Status 35 Setting Department Type 36 Setting Standard Gallonage or Negative Mode 36 Setting High Amount Lock out HALO 36 Setting Age Limits 36 Scrolling Messages 37 Types of S...

Page 3: ...52 4 Date 52 5 Time 52 6 Clerk 52 7 Each Tax Rate 53 8 Tax Total 53 9 Blank Line 53 10 Multiple Receipts 53 1 Receipt Printing To Journal Or For Customer 52 11 Tax 53 12 Sub Total 53 13 Receipt Name Only vs PLU Name 53 14 Machine 54 15 Consecutive 54 To Default 54 System Options 54 1 Key Lay out 55 2 Zero Price 55 3 Electronic Journal 55 4 Amount Tend 55 5 In Dept 56 7 Scroll Speed 56 8 CONS 56 9 ...

Page 4: ...Up 59 AGE 1 Set Up 60 AGE 2 Set Up 60 Currency Symbol 60 Z Report 60 Zero Skip 61 Z Report 61 Compressed 61 Machine Number 61 Daily Z Counter 61 Periodic Z Counter 61 Grand Total Amount 62 Config Options 62 Language 62 Date 62 Date Format 63 Time 63 Time Format 63 Contrast 63 Power Saving 63 Tax System 63 Options Dump 64 6 Ringing up Sales and Using Training Mode Ringing up Sales 65 ...

Page 5: ...nited States 74 Programming Table Tax in the United States 75 Calculating Your Tax 76 Example Tax Chart 78 The Worksheet 79 Using Canadian Tax Rates 79 Using VAT Tax Rates 81 Printing a Confirmation Report 81 8 Running and Saving Reports Running the Options Dump Report 82 Running the Department Confirmation Report 83 Running the PLU Confirmation Report 84 Running and Saving Management Reports 85 A...

Page 6: ...101 Half System Clear 101 Partial Reset 101 Full System Clear 102 If Nothing Helps 102 11 Examples Transaction Codes 105 Sample Receipt 106 Adding Tax to a Non Taxable Department 106 Cash Sale With Tendering Change 107 Cash Sale Without Tendering Change 107 Charge Sale 107 Charge Return 108 Check Sale 108 Coupon Discount Sale 108 Credit Sale 108 Credit Return 109 Dept Shift Key 109 Exempting Tax O...

Page 7: ...nt Preset Price 118 Voiding a Department Preset with a Minus Percentage Discount 118 Voiding A Minus Percentage Discount Sale 119 Voiding a Multiplication of a Department Preset Price 119 Voiding A Department Multiplication Sale 120 Voiding a PLU Sale 120 Voiding a PLU Multiplication Sale 120 Voiding a PLU Sale with a Minus Percentage Discount 121 Voiding a PLU Sale with a Plus Percentage Rate 121...

Page 8: ...rompts you through many tasks you perform To help you quickly navigate through the menu system we use the following Programming More Options Print Options Using Keys W hen you need to press a key you see a picture of the key you need to press and the name of the key is in another font For example 1 If you are ringing up a check press the Check key I f you need to type something in the round Number...

Page 9: ... compartment R egisterL inkT M software and 6 foot serial cable 1 set of keys consisting of 2 C ash Drawer keys 515 T his user s guide Important Phone Numbers If you need help or want to order additional supplies use the following contact information To order items see O rdering Supplies and Accessories on page 128 Customer Service 1 800 272 6229 U SA 1 888 266 9380 C anada 01 800 849 4826 M exico...

Page 10: ...and follow the detailed instructions shown on the cash register display to make sure your cash register is set up correctly W hen you are done with this chapter see the chapter called Getting To K now the C ash R egister starting on page 10 and the chapter called Setting U p Your C ash R egister the Basics starting on page 19 for more information about your cash register Getting Started Because th...

Page 11: ...r in place For example there may be tape on the Journal C ompartment C over Put the register on a hard level surface away from rain and spilled drinks A hard level surface makes it easier for the cash drawer to go in and out smoothly Do not put the register on a porous surface Depending on the surface or any cleaning solution used on the surface the rubber feet may leave marks on the surface Do no...

Page 12: ...p Batteries Your cash register uses 3 A A 1 5 volt batteries for the memory backup system T hese batteries did not come with your cash register and you must purchase them additionally Caution If you put the batteries in the cash register first they can damage your cash register Put the batteries in when you are prompted 1 At the prompt open the Journal C ompartment C over R emove the Journal C omp...

Page 13: ...t the prompt on the clerk display during set up open the Journal C ompartment C over R emove the Journal C ompartment C over and set aside R emove the tape on the black Journal Tape spindle inside the printer compartment of the cash register 2 R emove the Journal Takeup spindle Place the paper roll in the little round area at the bottom of the compartment M ake sure the paper feeds out from the bo...

Page 14: ... year For example for 2006 press 06 Press the Amount Tend Total Enter key 2 Use the rounded Number keys to enter the 2 digits of the month For example for February press 02 Press the Amount Tend Total Enter key 3 Use the rounded Number keys to enter the 2 digits of the day For example 24 Press the Amount Tend Total Enter key 4 Use the rounded Number keys to enter the 2 digit hour For example 09 Us...

Page 15: ... rate for your area For example if your local sales tax rate is 10 enter 10 To program other tax rates press the following 4 Press the Amount Tend Total Enter key For tax tables and more advanced tax rate programming see Programming C omplex Tax R ates on page 73 For more information about the other features of your cash register see Setting U p Your C ash R egister the Basics on page 19 and Setti...

Page 16: ...r using the serial port To connect your computer to the serial port you need to use the included null modem serial cable For technical details about the serial connection see A bout the Serial Port on page 95 For information for connecting the cash register to your PC see C onnecting the C ash R egister to a PC on page 96 T he R egisterL ink software is on a C D Please install the software from th...

Page 17: ...the customer display so customers can see what is happening W hen you move the register or store it lower the display so it doesn t get damaged Your cash register has a 1 line customer display that shows letters and numbers alphanumeric T he alphanumeric display shows 10 digits for descriptions scrolling text messages and sales dollar amounts Clerk screen Your cash register has a 5 line LC D displ...

Page 18: ... To adjust the clerk display 1 Place your thumb at the bottom of the clerk display nearest the keyboard 2 Gently press down on the display T he display rotates within its track Do not force the display past the maximum position About the Menus on the Clerk Display T his cash register uses menus on the 5 line L C D clerk display to prompt you through both programming and using the cash register T h...

Page 19: ...e the cash register you notice symbols on the lower left of the 5th line T hese symbols are E nter uppercase alphabetical letters using the Department key in C aps O n mode E nter lowercase alphabetical letters using the Department key in C aps O ff mode E nter numbers using the rounded number keys E nter symbols and international characters by pressing the NS sym key Scan a barcode using the opti...

Page 20: ...Number keys and Department keys to ring up a sale For more information about ringing up sales see R inging up Sales and Using Training Mode on page 65 To program the cash register press the Main menu on key Select Programming and press the Amount Tend Total Enter key For more information about programming the cash register see Setting U p Your C ash R egister the Basics on page 19 and Setting U p ...

Page 21: ... override PL U preset price use Foreign C urrency conversion enter a PL U number manually clear an entry enter multiple quantities of a PL U or Department during a sale show the default date time status screen on the clerk display between sales in the Sales R egistration mode set an entire sales transaction as tax exempt before pressing the Amount Tend Total key For example you might be selling to...

Page 22: ...umber during a sale such as an invoice number or product serial number open the cash drawer and ring a No Sale transaction see the symbol and international character set screen void a line item in a sales transaction or ring an entire voided sale transaction backspace and delete one character at a time during text and description entries in Programming mode end a sale as a C harge sale paid for by...

Page 23: ...ain menu on Using the Cash Drawer T he cash drawer is where you put the money after you ring up a sale T he cash drawer has slots for putting paper bills and a removable tray for coins You can store paper items such as checks and charge slips under the removable coin tray W hen you ring up a sale the cash drawer automatically opens so you can make change and put money away You can also electronica...

Page 24: ...close the cash drawer Never slam the drawer closed To open the cash drawer after a sale 1 W hen you are done ringing up a sale press the Amount Tend Total Enter key at the bottom right of the keyboard T he cash drawer opens You can make change and put the money in the drawer 2 W hen you are done push the cash drawer closed To open the cash drawer without making a sale 1 Press the NS SYM key at the...

Page 25: ...wer Your cash register has a small drawer above the cash drawer T he Accessory drawer can be opened at any time by anyone I t is a good place to put things like pens pencils and note pads Because the drawer cannot be locked it is not a good idea to put checks or valuables in it You should put those in the cash drawer under the coin tray SD Card Slot O n the right side of your cash register near th...

Page 26: ...g clerk names and numbers Setting machine numbers Setting clerk and manager passcodes Programming department keys Programming PL Us C learing error codes and Using the Displays Your cash register includes two displays 1 for the clerk or operator and 1 for the customer T he customer display shows large easy to read fluorescent digits for easy viewing CHAPTER 4 more ...

Page 27: ...ment number or PL U number on the clerk screen I f a description or name is programmed this description appears Navigating the Clerk Screen Navigating the clerk screen is easy Use these following keys Table 2 Navigating the clerk screen s i h t s s e r P s i h t o d o T See the main menu M ove up and down through the menu options Select the highlighted option Go back one menu level C lear your typ...

Page 28: ...C ontrast Press the Amount Tend Total Enter key 7 Use the Left Arrow and Right Arrow keys to adjust the contrast 8 W hen you are done press the Amount Tend Total Enter key Using Power Saving Mode T he cash register includes a power saving or sleep mode T his mode saves energy and prevents the clerk display from getting damaged by burn in just like a screen saver on your laptop or PC A fter a speci...

Page 29: ...d Total Enter key 7 M ake your selection W hen you are done press the Amount Tend Total Enter key Setting Alphanumeric Descriptions You can program custom header and footer messages clerk names departments and item descriptions T hese text messages and descriptions appear on the receipt and on the customer display W hen you are programming the alpha descriptions for Departments PL Us C lerks the H...

Page 30: ...end Total Enter key to select the highlighted symbol Press the NS sym key again to exit this from screen Important If you enter the wrong character press the Void bksp key to delete the character Now you can continue T he maximum number of characters that can be programmed for each item description are shown below A s you enter text descriptions the lower left of the clerk screen also shows you th...

Page 31: ...n Setting Header Messages and Footer Messages You can specify a header message and or footer message to print on customer receipts E ach message can be a maximum of 5 lines E ach line can have 24 characters YOUR RECEIPT THANK YOU is the default printout for the header message HAVE A NICE DAY PLEASE COME AGAIN is the default printout for the footer message M ake a copy of the blank Worksheet below ...

Page 32: ...ng or the end of the text to right or left align your text Before programming your header or footer message 1 Write out your store name and the header message you want to program 2 After writing out your message count the number of characters on each line T he following example shows a message and the letter count including spaces 3 C omplete the chart filling in extra unused characters with blank...

Page 33: ...ment 17 key Important If you enter the wrong character press the Void bksp key to delete the character Now you can continue To program header messages or footer messages Programming More Options Text Messages 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total Enter key 3 If you are prompted for a M anager Passcode type the passcode number and ...

Page 34: ... key 6 Follow the instructions on the display Setting Clerk Numbers and Names You can program and assign up to 40 C lerk Numbers so you can monitor sales by individual employees E ach clerk number can also be assigned a 24 character name To see the sales totals for each clerk a C lerk R eport is available in both the X and Z modes You can spell names by using department keys For more information s...

Page 35: ...then press the Check key If you did not program a M anager Passcode go to the next step 4 Press the Arrow Down key to select Security Set U p Press the Amount Tend Total Enter key 5 Press the Arrow Down key to select C lerk Set U p Press the Amount Tend Total Enter key 6 Follow the instructions on the display Now you need to turn on C lerk Security To turn on Clerk Security Programming Security Se...

Page 36: ...ter key 6 Select O n Press the Amount Tend Total Enter key Now when the clerk enters Sales R egistration mode s he is prompted for the clerk number and passcode Using the Clerk System I f the clerk security system is active the clerk is prompted to enter the clerk number and passcode when they enter the Sales R egistration mode To use the clerk system 1 M ake sure Sales R egistration is highlighte...

Page 37: ... 3 Press the Arrow Down key to select Security Set U p Press the Amount Tend Total Enter key 4 Press the Arrow Down key to select M anager Passcode Press the Amount Tend Total Enter key 5 Follow the instructions on the display To set the X passcode Programming Security Set Up X Mode Passcode 1 Press the press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Te...

Page 38: ...press the Main menu on key 2 Press the Arrow Down key to select R eports Press the Amount Tend Total Enter key 3 Press the Arrow Down key to select Z R eports Press the Amount Tend Total Enter key 4 Using the round Number keys press 1313 and then press the Check key 5 You are now ready to run Z reports Setting the Machine Number You can assign your cash register its own number T his is useful if y...

Page 39: ...ns C lothing and so on T his helps you track what you are selling E ach department can be programmed as taxable or non taxable so that if an item needs to be taxed the proper tax amount is added automatically when you ring up an item in a taxable department You can have as many as 200 departments on your cash register I f you have many departments you may want to make a list so other people who us...

Page 40: ...ight items on the screen Press the Amount Tend Total Enter key to enter your selections T he next sections explain what you can program for each department 6 W hen you are done programming all departments press the Receipt on off esc key To add another department press the Arrow Down key to select Next Department Setting Department Number Keys You must assign a department number You can specify up...

Page 41: ...round number keys to enter any numbers you want You may need certain special symbols on the A lpha K eyboard For example if you need a space between words if you need the symbol or if you need a comma press the Dept Shift key and then press the Department key that has the character you want Some symbols and international characters are only available using the NS sym key W hen you press the NS sym...

Page 42: ...mount of tax based on the department the item is assigned to You can set no tax or link to a single tax rate Tax 1 Tax 2 Tax 3 or Tax 4 or multiple tax rates to a department key For information about setting the tax rates see Selecting the Tax System on page 73 You must program non tax or a tax rate for the department programming to be accepted Table 3 Tax status settings Available tax status sett...

Page 43: ...he price using the normal 2 decimal place setting Negative M ode allows you to set the price to a negative number T his is useful when you need to assign preset discounts or coupons Using Negative M ode allows you to track the number of discounts given or the number of times the discounts were given more closely than simply assigning a discount amount with the Coupon key Setting High Amount Lock o...

Page 44: ... Arrow Down key to select O thers Setup Press the Amount Tend Total Enter key 6 Press the Arrow Down key to select either Age 1 Setup or Age 2 Setup Press the Amount Tend Total Enter key 7 Using the rounded Number keys enter the age you want Press the Amount Tend Total Enter key Scrolling Messages Your cash register shows messages that move across the customer display when the register is not in u...

Page 45: ...AM TO 10 PM Table 4 Scrolling messages Message Type This message shows O FF message W hen the register is in the O F F position Prg X Z M ode During the idle state when the register is in Programming X R eport or Z R eport modes SA L E S message A fter the sales transaction I D L E message A M W hen the register is in the idle state while in Sales R egistration mode during the morning hours I D L ...

Page 46: ...ect Scroll Messages Press the Amount Tend Total Enter key 7 Select the scroll message you want to change and follow the instructions on the screen For more information about using the Alphanumeric keys to type letters see Setting Alphanumeric Descriptions on page 22 Important If you enter the wrong character press the Void bksp key to delete the character Now you can continue 8 W hen you are done ...

Page 47: ...Press the Arrow Down key to select Programming Press the Amount Tend Total Enter key 3 If you are prompted for a M anager Passcode type the passcode number and then press the Check key If you did not program a M anager Passcode go to the next step 4 Press the Arrow Down key to select More O ptions Press the Amount Tend Total Enter key 5 Press the Arrow Down key to select System O ptions Press the ...

Page 48: ... M anager Passcode go to the next step 4 Press the Arrow Down key to select M ore O ptions Press the Amount Tend Total Enter key 5 Press the Arrow Down key to select O thers Setup Press the Amount Tend Total Enter key 6 Press the Arrow Down key to select the C redit Name you want to change Press the Amount Tend Total Enter key 7 Type the name of the credit card just as you did when you programmed ...

Page 49: ...amming PLU Descriptions T he Price L ook U p system allows for fast accurate entry of an item and automatically records the number of items sold I f you want to use the optional barcode reader you can scan U PC codes to ring up items To scan barcodes they must be numeric only 13 digits or less and must be one of the following barcode types and standards Note This cash register cannot generate barc...

Page 50: ...f you enter the wrong character press the Void bksp key to delete the character Now you can continue To program PLUs without a barcode reader Programming PLU Set Up 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total Enter key 3 If you are prompted for a M anager Passcode type the passcode number and then press the Check key If you did not prog...

Page 51: ...ramming Press the Amount Tend Total Enter key 3 If you are prompted for a M anager Passcode type the passcode number and then press the Check key If you did not program a M anager Passcode go to the next step 4 Press the Arrow Down key to select PL U Set U p Press the Amount Tend Total Enter key 5 Press the Arrow Down key to select New Edit Press the Amount Tend Total Enter key 6 Using the barcode...

Page 52: ...6 Do one of the following Using the R ound Number keys enter the PL U number you want to edit and press the Amount Tend Total Enter key Using the barcode reader scan the barcode you want edit 7 M ake your changes to the PL U information 8 To edit the next PL U go to Next PL U and press the Amount Tend Total Enter key 9 W hen you are done programming press the Main menu on key Deleting a PLU You ca...

Page 53: ... so on T here are 4 types of confirmation reports Saving or Loading Your Programming Data A fter you have finished the initial programming of your 1000M L you can save your programming data to an SD card not included Y ou can also save this data directly to your PC by using the included R egisterL ink software please refer to the R egisterL ink section of this manual for further information Dept A...

Page 54: ... from SD Card instead T o load data from your PC via the R egisterL ink software please consult your R egisterL ink manual T o save your programming data to an SD card 4 Press the Arrow Down key to select Save to SD C ard Press the Amount Tend Total Enter key 5 A confirmation box will appear use the Arrow keys to highlight OK to confirm the save If you wish to go back select CANCEL O ne you make a...

Page 55: ...t a cause for concern E ntry E rror Beep W hen using your cash register you must perform all operations in the correct order I f you press the wrong key at the wrong time a continuous alarm beep sounds and you see a message on the display T he keyboard also locks Press the Clear key to stop the beep and continue or follow the instructions on the display Table 6 Common errors This error Means this ...

Page 56: ... that no PL U numbers are programmed yet C heck the PL U number entered and check your PL U programming See page 83 for help PRINTER OVERHEAT T he printer is too warm Finish the current transaction and then open the Journal cover Wait at least 20 minutes before resuming transactions PRINTER PWR DOWN T he printer power is disrupted U nplug the cash register and plug it into a valid power source I f...

Page 57: ...o stop it I f your cash register does not stop making a beeping sound after you press the Clear key you can do three more things Half System Clear I f you pressed the Clear key and the error beep does not stop you can do a H alf System C lear For more information about a H alf System C lear see H alf System C lear on page 101 Partial Reset A Partial R eset can help if the H alf System clear did no...

Page 58: ...vide references where you can see more detailed information Print Options T he Print O ptions menu includes the options listed in this section To open the Print Options menu Programming More Options Print Options 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total Enter key 3 If you are prompted for a M anager Passcode type the passcode number ...

Page 59: ...this setting to choose whether you want the receipt printer to print a receipt for the customer RECEIPT or to the journal spindle JOURNAL I f you normally offer receipts to your customers then you should choose RECEIPT I f you would rather keep a tally of your receipts for store records choose JOURNAL O nce set this setting cannot be changed while a transaction is active E ach of these settings ha...

Page 60: ...l amount 12 Sub Total Specifies to automatically print the Sub Total on all receipts T he Sub total amount still prints if you press the Sub total reprint key regardless of this option setting 7 Each Tax Rate Specifies if each individual tax rate amount Tax 1 Tax 2 Tax 3 and Tax 4 prints on the receipt as separate amounts For more information about tax rates see Programming Tax Status on page 35 a...

Page 61: ...er on page 31 15 Consecutive Specifies if the C onsecutive Transaction number is printed on the sales receipt and on the X and Z reports To Default R eturns all the Print O ptions print options only to factory default settings I t is strongly recommended that you run a Z report and any other reports first because resetting to default settings may affect these reports A fter running the Z report re...

Page 62: ...redit K eys on page 40 2 Zero Price Specifies if zero price entry for PL Us and Departments is allowed 3 Electronic Journal Turns the E lectronic default Journal on or off T he E lectronic Journal is O n by T he E lectronic Journal can hold 4 000 lines of transactions in memory W hen it is turned on the E lectronic Journal records in the internal memory the line by line details of all the transact...

Page 63: ...t the G rand Total A mount on the Z report after running each Z report 11 Rounding R ounding allows you to select how the cash register rounds off numbers that it generates from internal calculations like multiplying the sales dollar amount by the tax rate percentage which may generate a long string of numbers or an amount below a penny For example 1 00 multiplied by an 8 75 tax would equal an amo...

Page 64: ... of deli meat A fter you are done you can check your results See R unning the O ptions Dump R eport on page 82 To Default R esets all the SY ST E M O ptions System options only to factory default settings I t is strongly recommended that you run a Z report and any other reports first i e PL U C lerk E lectronic Journal etc since resetting to default settings may affect these reports A fter running...

Page 65: ...e You may want to add a default percentage amount to an individual item or to a total such as a fixed tip or other service charge T he PO key adds a percent additional charge to an individual item if you press it immediately after you ring up an item or adds a percent additional charge to the sub total amount of an entire sale if you press it after you press the Sub total reprint key You can progr...

Page 66: ...s 10 W hen you use the RA key the word D I SC O U N T appears on the display and prints on the receipt HALO Specifies setting a H A L O H igh A mount L ock O ut L imit to the C oupon key For more information see Setting H igh A mount L ock out H A L O on page 36 Credit 1 Name Programming the name and description for the C redit 1 key For more information see Programming the C redit K eys on page 4...

Page 67: ... ge L imits on page 36 Currency Symbol Specifies the C urrency Symbol for the register for the L ocal C urrency T his is the symbol for the main currency of the register and not the foreign currency You can only select from the list of symbols offered on the register screen Z Report Specifies to print the Z R eport C ounter number on each Z R eport FC Name T he name of the foreign currency For exa...

Page 68: ...d print for E lectronic Journal and R eports compressed print for E lectronic Journal and regular print for reports regular print for E lectronic Journal and all reports C ompressed print is slightly smaller but saves on paper especially on longer reports such as PL U Sales and E lectronic Journal Machine Number Sets a machine number For more information see Setting the M achine Number on page 31 ...

Page 69: ...to the C onfig O ptions to correct the entry or setting T he C onfig O ptions menu includes the options listed in this section To open the Config Options menu Programming More Options Config 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total Enter key 3 If you are prompted for a M anager Passcode type the passcode number and then press the Che...

Page 70: ...the L C D clerk display Power Saving Select the amount of time before the LC D display turns off and goes to sleep into Power Saving mode T he cash register only goes to sleep after the specified number of minutes of no activity I t does not go to sleep in the middle of a sales transaction For more information see Using Power Saving M ode on page 21 Tax System Select the Tax System Add on U SA C a...

Page 71: ...nstalled in the cash register To print the Options Dump Programming More Options Options Dump 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total Enter key 3 If you are prompted for a M anager Passcode type the passcode number and then press the Check key If you did not program a M anager Passcode go to the next step 4 Press the Arrow Down key ...

Page 72: ...e you can train a new person about using the department keys and completing sales Training mode lets someone use the cash register without actually recording the sales in the sales history W hen you exit from the Training mode the training sales information is deleted To use Training mode you need to have a training passcode set For more information see Setting the Training Passcode on page 70 Rin...

Page 73: ...ress the Department key for that item To use the Department keys from 17 to 32 do the following Press the Dept Shift key and press the department number you want to use To use department numbers from 33 to 200 do the following Press the Dept Shift key Using the round Number keys type the Department number from 33 to 200 that you want to use For example for Department 63 press the 6 key and then pr...

Page 74: ...drawer opens and the receipt or journal prints 7 M ake any change needed and place the money you are given in the cash drawer 8 C lose the cash drawer 9 G ive the customer the receipt if the cash register is set to print receipts You are ready to ring up another sale Ringing up Sales with the Optional Barcode Reader You can also ring up sales using the optional model PS 700 barcode reader Before y...

Page 75: ...nformation for an Item You can verify the PL U information including price using a PL U number or barcode You can verify the PL U information while you are in the middle of a sales transaction or when you are not ringing up any sales T his is helpful if a customer wants to know the price of an item before ringing up the item You can verify the PL U information for an item by either entering the PL...

Page 76: ... is required You must have paper installed in the cash register even if you have customer receipt printing off and are not printing receipts You can see the receipt printer is turned off by looking at the clerk screen I f you see the R OFF symbol receipts are not automatically printed Note You cannot change printing receipts in the middle of a transaction To turn printing receipt on or off 1 E nd ...

Page 77: ...ning mode the TR symbol appears in the lower left of the clerk display and asterisks print instead of transaction numbers W hen you stop Training mode the transaction numbers continue from the last number printed before you entered Training mode Setting the Training Passcode You can set the cash register to include a training mode T his training mode requires a 6 digit passcode To set the training...

Page 78: ...scode Press the Subtotal reprint key T he TR symbol appears on the screen 5 Now you can ring up sales in training mode T hese sales do not appear in the sales reports To stop Training mode 1 Press the Main menu on key 2 Select Sales R egistration Press the Amount Tend Total Enter key 3 If the clerk numbers are set do the following E nter the clerk number and then press the Amount Tend Total enter ...

Page 79: ... charged Sometimes this is also called the maximum tax exempt amount By default your cash register does not set any base amount resulting in all amounts being taxable I f your base tax amount is other than zero cents see Programming Table Tax in the U nited States on page 75 W hen you set up your cash register you programmed the cash register to use a simple sales tax appropriate for your area C h...

Page 80: ...s method lists a range of prices and the exact tax for each range For example from 11 cents to 24 cents the tax is 3 cents Select C anadian Tax System allows you to program the Goods and Services tax G ST and Provincial Sales Tax PST tax system required in C anada Select VAT Value Added Tax includes the tax amount in the price of the item You can only use one tax system at a time A fter you select...

Page 81: ... Enter key 8 Now you need to specify the values for the tax rate s Straight tax values for Tax 1 and optionally Tax 2 through 4 See the next section Table tax values See Programming Table Tax in the U nited States on page 75 C anadian tax rates Using C anadian Tax R ates on page 79 VAT tax rates See Using VAT Tax R ates on page 81 Programming Straight Add on Tax in the United States A fter you sel...

Page 82: ... codes before you continue with this section For instructions see C alculating Your Tax on page 76 W hen you are done calculating your tax codes return to this section Before you start you must know where the first irregular breakpoint and the first regular breakpoint are Note If you make an error when you are entering the price ranges press receipt on off esc and start over To program table tax r...

Page 83: ...x T his section provides instructions for figuring your own tax code if your specific state uses a tax table Take the time to follow the E xample Tax C hart on page 78 Familiarize yourself with the method of determining the tax code T hen using the worksheet on page 79 duplicate the method of calculating your state tax code by the steps described in this section To do this you need to get a copy o...

Page 84: ...points based on your state s R etail Tax C hart T he sequence of breakpoints is divided into Regular and Irregular patterns All tax tables have a pattern of irregular breakpoints that leads into a repeating pattern of regular breakpoints To determine the breakpoint pattern continue calculating the breakpoints in Part B until you have found the R egular repeat breakpoint pattern From our example Br...

Page 85: ...age to calculate the irregular breakpoints and regular breakpoints for your local tax Irregular breakpoints no pattern Regular breakpoints at least 4 examples of the pattern Enter these values when you set the table tax Press the NS sym key before you enter the first values for the first regularbreakpoint After at least 4 examples of the regular breakpoint press the NS sym key again 8 7 1000ML Use...

Page 86: ...this cash register can be set for C anadian tax rates I f you are using C anadian tax rates you see the following 4 tax rate options For each tax rate G ST and each PST in addition to setting the tax percentage rate you can also set a minimum taxable amount Set this G ST PST 1 PST 2 PST 3 1000ML User s Guide a h p l A 9 7 ...

Page 87: ...Enter key 6 Using the round Number keys area enter the tax you want to add or change For example 7750 is 7 75 tax 7 W hen you are done press the Amount Tend Total Enter key 8 R epeat for each tax you want to set To set Tax On Tax Programming Tax Set Up Tax On Tax 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total Enter key 3 If you are prompte...

Page 88: ...ck key If you did not program a M anager Passcode go to the next step 4 Press the Arrow Down key to select Tax Setup Press the Amount Tend Total Enter key 5 Press the Arrow Down key to select the tax you want to change Press the Amount Tend Total Enter key 6 Using the round Number keys area enter the tax you want to add You must use a 5 digit number 7 W hen you are done press the Amount Tend Total...

Page 89: ... reports O ther management reports E lectronic Journal Note Make sure you have a lot of cash register paper installed before you start printing any report Running the Options Dump Report You can print the O ptions Dump R eport to check your programming results For more information about programming the cash register see C hapter 5 Setting U p Your C ash R egister Parameters on page 51 T he O ption...

Page 90: ...ormat you want Press the Amount Tend Total Enter key T he report prints Running the Department Confirmation Report You can print a report that shows the programmed information for a range of departments or for all departments T he range report is helpful if you want to see the programmed names of some of the departments but do not need to see all the departments and other cash register programming...

Page 91: ...rs or by the linked department For more information about programming PL Us see Programming PL U Descriptions on page 42 To run the PLU confirmation report Programming PLU Set Up Dump Report 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total Enter key 3 If you are prompted for a M anager Passcode type the passcode number and then press the Che...

Page 92: ...y clearing these reports you can set a manager passcode for X reports and a manager passcode for Z reports A fter the passcode is set you cannot access these reports until the passcode is entered For information about setting manager passcodes see Setting X and M anager Passcodes on page 30 About X Reports T here are two kinds of financial reports that can be taken in the X mode an X 1 report and ...

Page 93: ...rcentage plus percentage receipts on account paid out cash check charge and the running grand total 3 PL U R eport Prints or saves quantity and dollar amount of each PL U number rung up 4 Department R ange R eport Prints the sales information quantity and dollar amount totals for the specified departments X mode only 5 C lerk R eport Prints total sales amounts of each C lerk Number tax calculation...

Page 94: ...the true sales for the day T he Net sales total includes department total D E PT T L tax total T 1 T 2 T 3 T 4 and less the coupon discount C O U PO N and less the percentage discount Note Minus percentage discount DISCOUNT voids VOID CORR and returns refunds REFUND are all deducted from the department totals and the plus percentage ADD ON is added to the department totals depending on the paramet...

Page 95: ...memory is full no more transactions or information can be stored in E J memory Sales totals will still be recorded in the financial or sales reports Transactions already in memory are kept in memory until the E lectronic Journal record is printed or saved in Z mode or the memory is manually reset T he E lectronic Journal records in the internal memory the line by line details of all the transactio...

Page 96: ...lectronic Journal record and reset the journal memory so everything in memory is erased O nly do so at the end of the day after running the standard Z R eport for the end of the day sales totals I f printing make sure there is a lot of paper on the receipt paper roll so the E lectronic Journal reports can print completely You can also download the E lectronic Journal record to the PC using the ser...

Page 97: ...then press the Check key If you did not program a M anager Passcode go to the next step 5 Press the Arrow Down key to select E lectr Journal Press the Amount Tend Total Enter key 6 Follow the instructions on the screen O nce you print or save the E lectronic Journal record the E lectronic Journal memory is cleared Check the Electronic Journal Memory You can check the current status of the E lectro...

Page 98: ... away from dust dampness or extreme hot or cold temperatures To clean your cash register use a soft dry cloth Do not use harsh solutions containing alcohol or ammonia After storing your cash register in extreme temperatures below 32 degrees Fahrenheit or above 104 degrees Fahrenheit allow the temperature inside the machine enough time to reach room temperature before turning it on If you need elec...

Page 99: ...rnal C ompartment C over R emove the Journal C ompartment C over and set aside R emove the tape on the black Journal Tape spindle inside the printer compartment of the cash register 2 R emove the Journal Takeup spindle Place the paper roll in the little round area at the bottom of the compartment M ake sure the paper feeds out from the bottom of the roll towards the front of the cash register 3 G ...

Page 100: ...l programming you have done I f your cash register is unplugged or if there is a power outage the batteries keep the information in the memory until you plug the cash register into a power source or the power is restored To make sure the battery back up protection is working replace the batteries at least once a year To help you remember consider replacing the batteries on New Years Day T he cash ...

Page 101: ...l C ompartment C over R emove the Journal C ompartment C over and set aside 2 Move the paper roller bar up and out of the way G rab the small handle on the right of the print roller bar Push the little handle towards the back of the cash register and raise the paper roller bar up You see a slope down to the paper compartment T he battery cover is located under the print roller bar on the slope 3 R...

Page 102: ...e cash register T he pin description for the serial port on the cash register is shown below Pin numbers Pin No I O Signal Name Abbreviation 1 NC 2 IN Receive Data RXD 3 OUT Transmit Data TXD 4 NC 5 N A Signal Grand SG 6 NC 7 OUT Request to send RTS 8 IN Clear to send CTS 9 OUT 5V Power supply for BCR 5V About the SD Card Slot Your cash register includes an SD card reader writer I t is located to ...

Page 103: ...he R egisterL ink software see the R egisterL ink manual Before you start you must have the null modem serial cable For more information see About the Serial Port on page 95 To set up the cash register to connect to a PC 1 C onnect the cash register to the PC using a null modem serial cable 2 O pen the R egisterL ink software on your PC 3 O n the cash register go to the main menu scroll down to PC...

Page 104: ...per Do not use sharp or pointed instruments in the printer area This can seriously damage the printer 1 C heck if you are out of paper If so replace with a new roll 2 C heck for a paper jam If so carefully remove any paper obstructing the printer 3 C heck and make sure the paper was aligned properly in the printer and that the printer bar is snapped into place 4 After the paper jam is successfully...

Page 105: ...essages about the E lectronic Journal T he E lectronic Journal can hold up to 4 000 lines of transactions W hen the memory gets close to full a message appears telling you that the memory is nearly full I f you are in the middle of a transaction press the Clear key to clear the error message follow the instructions on the clerk display and finish the transaction I mmediately after the current tran...

Page 106: ...tion stored in the Electronic Journal memory is permanently deleted and cannot be recovered Reports Z Report EJ Clear 1 Press the Main menu on key 2 Press the Arrow Down key to select R eports Press the Amount Tend Total Enter key 3 Press the Arrow Down key to select Z R eport Press the Amount Tend Total Enter key 4 If you are prompted for a M anager Passcode type the passcode number and then pres...

Page 107: ...additional help The Cash Register Does Not Work I f the cash register does not respond except with an error M ake sure you are not in the middle of a sales transaction card Download the source file again and retry CARD not found this means an SD card was not detected by the cash register Insert an SD card and try again Unusable Data the data on the SD card is corrupt or unreadable Download the dat...

Page 108: ...ease the 3 and 7 keys 5 C ontinue with normal operations Opening the Drawer When There is no Power I f there is no power and you need to open the drawer follow these instructions 1 With your hands on the cash drawer carefully tip the front of the register up U nderneath the cash register toward the back of the register you see a small lever 2 Push the lever in the only direction it will move T he ...

Page 109: ...rom the power source and wait 5 minutes 3 Plug in the cash register 4 R eplace the batteries 5 R eprogram the cash register 6 C ontinue with normal operations If Nothing Helps I f a problem still persists call our C ustomer Service Support L ine toll free at 1 800 272 6229 Caution This procedure resets the cash register to the factory settings You lose all your transaction information and programm...

Page 110: ... sales Reminder If Clerk Numbers are programmed be sure to type the CLERK then press the Amount Tend Total Enter key Enter the passcode if programmed and the passcode system is activated and press the CHECK key before ringing up a sale Reminder Do not press the Decimal Point key when ringing up a price T he following examples are in this chapter Adding Tax to a Non Taxable Department C ash Sale Wi...

Page 111: ... Price Paid O ut Sale PL U Sale Plus Percentage Sale R eceived O n Account Sale R egistering A Department U nit Price R egistering A R eference Number R eturn Sale Split Tendering Sale Use the E rror C orrect Void K ey Voiding A M inus Percentage Discount Sale Voiding a M ultiplication of a Department Preset Price Voiding A Department M ultiplication Sale Voiding a PL U Sale Voiding a PL U M ultip...

Page 112: ... number 1 to number n where n the maximum number of clerks CREDIT C redit card transaction DISCOUNT M inus Percent Discount NO SALE No Sale Function or O pen C ash Drawer PAID OUT Paid O ut PRICE O verriding of a PL U Price RECD ACCT R eceived on Account REFUND R eturn R efund SUBTTL Subtotal E xcludes Tax T1 Tax 1 R ate A pplied to a Sale T2 Tax 2 R ate A pplied to a Sale T3 Tax 3 R ate A pplied ...

Page 113: ...ws you example transactions Adding Tax to a Non Taxable Department Example 4 Assume the Department 2 key is programmed for no tax and the TAX 1 rate is programmed for 6 Ring up a 1 00 item in Department 2 charging the 6 tax rate To add or force tax to a non taxable department or a different tax rate 1 Press the key 2 Press the key and select Tax 1 3 Press the key 4 In the Number keys area press 10...

Page 114: ... 3 In the Number keys area press 500 and then press the key Cash Sale Without Tendering Change Example 6 Ring up a 1 00 item in Department 1 To ring up a sale without tendering change 1 In the Number keys area press 100 and then press the key 2 Press the key You do not need to press the Subtotal reprint key if you do not want the subtotal of the sale to print 3 Press the key Charge Sale Example 7 ...

Page 115: ...press the key 2 Press the key You do not have to enter any amount before pressing the key Coupon Discount Sale Example 10 Ring up a 1 00 item and then apply a 20 off coupon To ring a coupon discount sale 1 In the Number keys area press 100 and then press the key 2 In the Number keys area press 20 and then press the key 3 Press the key Credit Sale Example 11 Ring up a 1 00 item in Department 1 and ...

Page 116: ...it Keys on page 40 To ring a credit return 1 Press the key 2 In the Number keys area press 100 and then press the key 3 Press the or the key It is not necessary to enter any amount before pressing either of the credit keys Dept Shift Key Example 13 Ring up a 1 00 item in Department 1 taxable 2 00 in Department 21 non taxable and 3 00 in Department 33 and compute change from 10 00 cash tendered Not...

Page 117: ...ess the key 2 Select Non Tax 3 Press the key 4 In the Number keys area press 100 and then press the key 5 Press the key Exempting Tax on the Entire Sale Example 15 Assume the Department 1 key is programmed as a taxable department Ring up a 1 00 item and a 1 50 item in Department 1 without charging tax To ring an entire sale without charging tax 1 In the Number keys area press 100 and then press th...

Page 118: ...Minus Percentage Discount Sales Version 1 Note If no tax is programmed in your cash register ring up a 1 00 item in Department 2 and apply a preprogrammed discount rate of 10 To ring a minus percentage discount sale 1 In the Number keys area press 100 and then press the key 2 Press the key Note If the Minus Percentage Discount Rate is NOT programmed type in the 10 discount rate by entering 10 befo...

Page 119: ...tment unit price 1 In the Number keys area press 3 and then press the key 2 Press the key 3 Press the key Note You can ring up to 32 prices by using the 32 Department keys for quick ring ups Multiplication Sale and Overriding a Preset Department Price Example 19 Ring up three 4 00 items in Department 1 overriding the 1 00 preprogrammed price To ring a multiplication sale 1 In the Number keys area ...

Page 120: ... 21 Used to open the drawer without ringing up a sale For example to give change To use the No Sale function Press the key T he cash register drawer opens Note The number of times the No Sale key is used appears on the Management Reports For more information about these reports see Running Management Reports on page 85 Temporarily Overriding a PLU Price Example 22 If you need to enter a different ...

Page 121: ...the same procedure for ringing up Coupons Refunds Minus Percentage Discounts Plus Percentages and so on as with ringing these items up for a Dept sale Plus Percentage Sale Example 25 The following are two versions of the Plus Percentage Sale Version 1 Note If no tax is programmed in your cash register ring up a 1 00 item in Department 2 and apply a pre programmed Plus Percentage Rate of 10 To ring...

Page 122: ...n the Plus Percentage Rate before pressing the key 3 Press the key Received On Account Sale Example 26 Indicates money put in the cash drawer Ring up 50 00 to show the beginning cash in drawer amount for the day To receive monies on account In the Number keys area press 5000 and then press the key Registering A Department Unit Price Example 27 Assume Department 1 is pre programmed for 1 00 Ring up...

Page 123: ...keys area enter the R eference Number 1234567 and then press the key 2 In the Number keys area press 100 and then press the key 3 Press the key Return Sale Example 29 Refund a 1 00 item in Department 1 and refund a 1 50 item three times in Department 1 To ring a return sale 1 Press the key 2 In the Number keys area press 100 and then press the key 3 Press the key 4 In the Number keys area press 3 ...

Page 124: ...Substitute the key in Step 4 in the example above Use the Error Correct Void Key Example 31 Corrects the last entry rung up during a sale Ring up a 1 00 item in Department 1 then use the Void key to cancel this entry and ring up a 10 00 item in Department 1 to register a new entry To use the error correct void key 1 In the Number keys area press 100 and then press the key 2 Press the key 3 In the ...

Page 125: ...hen press the Void key Press the Clear key and then continue with the transaction Voiding a Department Preset with a Minus Percentage Discount Example 34 Assume Department 1 is programmed for 1 00 Department 2 is programmed for 2 00 and the RA key is pre programmed for 10 Ring up Department 1 and deduct 10 ring up Department 2 and deduct 10 then void the Department 1 entry with the 10 discount To ...

Page 126: ...essing the RA key 3 Press the key Voiding a Multiplication of a Department Preset Price Example 36 Assume Department 1 is programmed for the price of 1 00 and Department 2 is programmed for the price of 2 00 Ring up Department 1 three times and Department 2 two times then void the Department 1 entry rung up three times To void a multiplication of a department preset price 1 In the Number keys area...

Page 127: ...ress the key 3 Press the key Voiding a PLU Sale Example 38 Assume PLU 1 is preset for the price of 1 00 in Department 1 Void PLU 1 To void a PLU sale 1 Press the key in the Number keys area press 1 and then press the key 2 Press the key Voiding a PLU Multiplication Sale Example 39 Assume PLU 1 is preset for the price of 1 00 in Department 1 Void PLU 1 three times To void a PLU multiplication sale ...

Page 128: ...ess the key If the M inus Percentage Discount is not pre programmed type the discount rate before pressing the key 3 Press the key Voiding a PLU Sale with a Plus Percentage Rate Example 41 Assume PLU 1 is preset for the price of 1 00 in Department 1 and the PO key is pre programmed for 10 Void a sale for PLU 1 and add a 10 add on amount To void a PLU sale with a plus percentage rate 1 Press the ke...

Page 129: ...ey Voiding an Entire Sale before Finishing the Sale Example 43 Void an entire sale before you press the Amount Tend Total Enter key Void a sale for a 1 00 item in Department 1 a 2 00 item in Department 2 a 3 00 item in Department 3 To void a sale 1 In the Number keys area press 100 and then press the key 2 In the Number keys area press 200 and then press the key 3 In the Number keys area press 300...

Page 130: ... alphanumeric thermal printer I nk Source T hermal printer no ribbon or ink needed Paper Supply 2 inch or 57 5 mm wide standard thermal paper R oyal R eorder 013127 M emory Battery Protection R oughly 28 days after power interruption Technology C M O S R A M SD C ard R eader E lectrical C haracteristics 115V 60H z 0 40A O perating Temperature 0 40 Degrees C entigrade 32 104 Degrees Fahrenheit Dime...

Page 131: ...the limits for a C lassB digital device pursuant to Part15 of the FC C R ules T hese limits are designed to provide reasonable protection against harmful interference in a residential installation T his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications H owever the...

Page 132: ... G R A N T O F L I C E N SE W ith the purchase of your product from R oyal R oyal grants you the right to use the Software which is contained in the product T his grant is only for the specific person which has purchased the product I n other words the license which accompanies each product is only for one person R E ST R I C T I O N S You may not copy the Software decompile it duplicate it modify...

Page 133: ...his warranty does not include the replacement of ink rolls ribbons time cards paper rolls or any other consumable or supplies used in the cash register or time clock and consumed through the normal use of the Product T his warranty does not include cleaning adjustments parts or repairs required by circumstances beyond the control of R oyal including but not limited to fire or other casualty accide...

Page 134: ...l the R oyal C orporate Service C enter directly at 1 630 315 2603 for shipping instructions and additional information Please retain the original proof of purchase for your records to establish date of original purchase Your warranty starts with the date of original purchase T his warranty gives you specific legal rights and you may also have other rights which vary from State to State T his warr...

Page 135: ...18 R eplacement 4 Slot Bill Tray Drawer C oin Tray not included S11302710L F R eplacement 5 Slot C oin Tray 11303410L F Duplicate C ash Drawer K eys 1 set of 2 keys 47300511 R eplacement Journal Paper R oll Spindle E 16900150 O wner s M anual A 1000M L I M 0610A M odel PS700 Barcode R eader 16881W R egisterL ink PC based software replacement R L N C R egisterL ink serial cable replacement R L C C ...

Page 136: ...endering change example 107 cash sale withouttenderingchange example 107 change computer 55 changing tax rates 73 charge sale example 107 check the E lectronic Journal memory 90 C I D report 86 88 clearing errors 50 clerk names setting 27 system 27 clerk display symbols 12 clerk numbers setting 27 using 29 clerk screen adjust the contrast 21 adjusting 11 navigating 20 clerk system using 29 closing...

Page 137: ...ed on account sale 115 registering a department unit price 115 registering a reference number 116 return sale 116 split tendering sale 117 tax chart 78 using error correct void key 117 voiding a coupon sale 117 voiding a department multiplication sale 120 voiding a department preset price 118 voiding a department preset with a minus percentage discount 118 voiding a minus percentage discount sale ...

Page 138: ...ter 11 clerk numbers 27 credit keys 40 department keys 32 department names 33 department preset price 35 double wide characters 24 footer messages 24 H AL O 36 header messages 24 high amount lock out H AL O 36 manager passcode 30 PL U description 42 PL Us with the barcode scanner 44 Q quick start program confirmation report printing 46 R receipt on demand 69 receipt printing errors 98 receipt mess...

Page 139: ...T tax system 73 verifying PL U information 68 voiding coupon sale example 117 department multiplication sale example 120 department preset price example 118 department preset with a minus percentage discount example 118 minus percentage discount sale example 119 multiplication of a department preset price example 119 PL U multiplication sale example 120 PL U sale example 120 PL U sale with a minus...

Page 140: ...h p l A 133 W warning FC C 124 Proposition 64 125 warranty 126 worksheet footer message 25 header message 25 table tax 79 X X passcodes setting 30 X readings about 85 Z Z readings about 85 X readings saving 85 Z readings saving 85 ...