Royal PT-300, User Manual

Page 1: ...USER MANUAL PT 300 Thermal Printer ...

Page 2: ... PRODUCT SUPPORT HOTLINE for operational assistance and problem resolution Call toll free Customer Service 1 800 832 6522 USA 52 559 138 3300 in Mexico Monday through Friday during normal business hours To Order Supplies 1 888 261 4555 ...

Page 3: ...ing 3 Printer parts 3 MAIN FEATURES 4 Technical specifications 4 SET UP 5 Battery installation 5 Paper roll installation 5 Battery charging 6 Indicator beeper and buttons 7 DRIVER APP 8 USB 8 BLUETOOTH 9 WIFI 10 FIRMWARE 14 PARTS LIST 14 Paper Roll 14 Battery 14 ...

Page 4: ...nife DO NOT touch the print head or the parts around it during or after printing since that area will be hot DO NOT open the top cover when printing Doing so may cause printer failure DO NOT print when it s out of paper This could damage the print head and rubber roller Keep all liquids away from the unit If liquid should get into the unit turn the power off immediately Make sure to charge the bat...

Page 5: ...t all the necessary accessories are included in the package 1X User s manual 1X Printer 1X Lithium battery 1X USB cable 1X Power adapter 1 Error indicator red 2 Battery status indicator Green 3 Status indicator Blue 4 Power button 5 Feed button 6 Function key button 7 Power port 8 USB port 9 Hook ...

Page 6: ...50mm max 131 32in max Paper thickness 0 06 0 08mm Print commands Compatible with ESC POS Other features Support NV logo download printing Fonts GB18030 Big5 Korean ANK Font Font A 12 24dots Font B 9 17dots Simplified Traditional Chinese Character Korean 24 24dots UPC A UPC E EAN JAN 13 EAN JAN 8 CODE39 CODABAR ITF CODE93 CODE128 QR code Data 4K bytes NV Flash 60K bytes Dimension 148 5 86 58 5mm 52...

Page 7: ...pen the top cover as shown in the picture 2 Install the paper roll as shown in the picture following the direction of the arrow 3 Pull the edge of the paper 5mm through the outside of the slot 4 Close the top cover NOTE In order to maintain a high print quality and extend the life of the device we recommend using ROYAL brand 2 1 4 57mm paper roll Part 013127 NOTE The printer cannot print without t...

Page 8: ...rn off the printer power 2 Plug the supplied power adapter into the printer s power input socket and connect the adapter to an AC outlet 3 Turn on the printer power The battery will start to charge NOTE To charge the battery the printer must be turned on ...

Page 9: ...ts up in turn after the blue light is off release the FUNC button red light is off the printer motor will vibrate To feed paper manually press the FEED button Press the FEED button and the POWER button simultaneously wait for all the lights are bright then release the POWER button firstly wait for STATUS indicator blue light is off then release the FEED button ERROR Indicator Red STATUS Indicator ...

Page 10: ...g information appears in the follow ing fields When finished press the SELF CHECK button A notice ask ing if you would allow the Royal system s app to access the USB device will appear Answer OK If you want to know more details about the printer s driver you can download online manual in www royal com in section Support Drivers and Manuals Android iOS FIELD INFO Device USB 2 57mm Thermal Printer P...

Page 11: ...TOOTH NAME and BLUETOOTH PIN are listed though you may have to enter the password 2 Enter to Royal POS software and go to Setup Peripherals from the Main menu 3 Add a new kitchen printer and choose BLUETOOTH in the Connection type field 4 Make sure the information below appears in the following fields 5 When finished press the SELF CHECK button and the printer will print a test page Android iOS FI...

Page 12: ...mber e Click Connect f Once the printer is connected go back to the Main menu and press the WIFI settings g Refresh and then click on the device h Enter the wireless router details set the static IP address and then click Setup When setting the IP address make sure the following information is entered FIELD in STA MODE INFO SSID The name of the Wi Fi network that the POS usually connects to Passwo...

Page 13: ...low appears in the following fields n Press the SELF CHECK button and the printer will print a test page NOTE If you don t remember the printer s name check by pressing the FUNC button In the interface information the IP ADDRESS is listed 2 Connect the printer to the POS these steps depend on what software you are using In this example we will describe how to connect the PT 300 to the Royal POS so...

Page 14: ... the printer is connected go the WIFI settings e Enter current IP address and press connect later done Wmode and Query info f Choose STA mode and enter the wireless router details set the static IP address and then click Do it When setting the IP address make sure the following information is entered FIELD in STA MODE INFO SSID The name of the Wi Fi network that the POS usually connects to Passwor...

Page 15: ...low appears in the following fields n Press the SELF CHECK button and the printer will print a test page NOTE If you don t remember the printer s name check by pressing the FUNC button In the interface information the IP ADDRESS is listed 2 Connect the printer to the POS these steps depend on what software you are using In this example we will describe how to connect the PT 300 to the Royal POS so...

Page 16: ...ill help prevent dust deposits on the printer mechanism caused by inexpensive paper rolls Replace with standard bond quality calculator paper ROYAL Part 013127 To order call the Royal Supply Center toll free at 1 888 261 4555 PT 300 firmware can be upgraded you have to download the driver from www royal com in section Support Drivers and Manuals To order call the Royal Supply Center toll free at 1...

Page 17: ... of this product Some States do not allow limitations on how long an implied warranty lasts and some States do not allow the exclusion or limitation of incidental or consequential damages so the above limitations may not apply to you WARRANTY PROCEDURES TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY Please do the following PARTS LABOR New or comparable rebuilt parts in exchange for defective p...

Page 18: ...1 800 272 6229 US 1 888 266 9380 Canada 01 800 849 4826 Mexico PT 300 Thermal Printer PT 300 1 800 832 6522 ...

Page 19: ...tee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment...

Page 20: ...PT 300 Thermal Printer Copyright Royal Consumer Information Products Inc 2018 All Rights Reserved 1160 U S Highway 22 East Suite 301 Bridgewater NJ 08807 Made in China Consumer Information Products Inc ...