Royal RC40, Manual

Page 1: ...ing an Object 13 Tare Function 13 Hold Function 14 Updating PC Software and Files 15 Determining a Shipping Rate on the PC 15 Downloading Updated Files from PC to Scale 16 17 Manual Weight Input 18 Determining a Shipping Rate on the Scale 19 22 Adding Services 23 24 Price Comparison 25 26 Exiting the Shipping Rate Mode Clearing the Scale 26 Warranty and Service 27 28 Terms and Conditions 29 Softwa...

Page 2: ...arts it uses directly from the Internet by downloading the necessary files from the Internet to your PC and then transferring the latest files from your PC directly to the scale through an RS232 port PC based RC40 software and RS232 Serial Cable included This provides you with quick and easy update capabilities IMPORTANT NOTICE The RC40 Scale is a stand alone unit and a PC is not required for the ...

Page 3: ...orary fuel surcharge however you must manually set the correct amount of any such surcharges for each carrier in the PC software before performing a download to the scale SPECIFICATIONS SPECIFICATIONS and FEATURES MODEL RC40 PCUA 17024Q UPC CODE 0 22447 17024 5 TYPE ELECTRONIC RATE CALCULATING SCALE DISPLAY LCD POWER 9V 100mA AC ADAPTER OR TWO 9 VOLT BATTERIES AUTO SHUT OFF AUTO SHUT OFF FEATURE W...

Page 4: ...one that has been treated with a substance that may interact with the rubber feet Depending on the surface or cleaning solution the composition of the rubber may leave marks on the surface As a precaution do not place the scale on any valuable surface such as antique or precious fine wood tables desks etc 8 Remember to save your sales receipt in case you need warranty service Complete and return t...

Page 5: ... Once the software installation is complete you will need to customize the software and the scale for your shipping needs and update them with the latest and most current information 6 Connect to the Internet or dial up your Internet service provider so that you are on line 7 From your desktop double click on the RC40 Scale icon if you didn t already launch the program at the end of the install pr...

Page 6: ...splay segments will light for 1 second 12 The Version Number will then display for 2 seconds Press the hold key on the front panel of the scale within these 2 seconds while the Version number is displayed on the screen DOWNLOAD will appear on the display On the PC 13 Press the OK button on the RC40 Rate Update screen prompt that should appear on your PC screen after a few minutes On the Scale 14 I...

Page 7: ...ed as normal SAVE TO Mx Should the current shipping rate information be saved to the scale s memory in the displayed memory location either M1 M2 or M3 SERVICE END No other additional services available VALUE Package value for insurance or amount to collect for C O D VALUE ERROR Selected service is not available to or from the specified zip codes or there is some other entry error VER X xx Softwar...

Page 8: ...m next business day No weight limit but must fit in UPS Letter Envelope NEXT DAY AIR Standard Overnight Letter Envelope by 10 30 am next business day AIR SAVER LT Air Saver Overnight Letter Envelope by 3 pm next business day No weight limit but must fit in UPS Letter Envelope AIR SAVER Air Saver Overnight Package by 3 pm next business day 2 DAY AM LTR 2 Day A M Letter Envelope by 12 00 noon second...

Page 9: ...scale and PC software for Airborne Express are valid only for shipping within the Contiguous United States the lower 48 States and are not valid for shipping to or from Hawaii HI or Alaska AK Please check with each carrier for further information regarding shipments not handled by the scale or PC software such as those mentioned above or shipments to U S Military zip codes APO FPO etc Puerto Rico ...

Page 10: ...OW SCROLL UP THROUGH MENU BACKSPACE DURING CERTAIN NUMERIC ENTRIES 5 DOWN ARROW SCROLL DOWN THROUGH MENU 6 ENTER CONFIRM SELECTION YES KEY 7 NUMERIC KEYS 1 through 9 8 CLEAR CLEAR ENTRY OR UNDO THE LAST STEP NO KEY 9 SERVICE SELECTION OF COD INSURANCE AND OTHER SERVICES 10 ZERO NUMERIC 0 TARE FEATURE RESET WEIGHT TO ZERO 1 2 3 4 5 6 7 8 9 1 0 ...

Page 11: ...ing on the scale platform during this time LOW BATTERY WARNING The LOW BATTERY icon will turn on when the battery power is low Replace the two 9 volt batteries as soon as possible or switch to using the AC adapter The scale will not lose any zip code zone rate or other carrier information from memory during battery replacement or when switching from battery power to AC power and visa versa ...

Page 12: ...or metric 0 0oz 0lb 0 0oz 0 0lb or 0kg 0g The unit of measure can be changed at any time while the display shows zero with nothing on the scale platform after an item has been placed on the platform and the weight is already displayed or even after the hold function has been activated OUNCES ONLY POUNDS AND OUNCES POUNDS ONLY KILOGRAMS AND GRAMS ...

Page 13: ...o function allows the measurement of the net weight of an item using a container or box To tare the weight of a container place the container or box on the scale Once the weight reading of the container or box is stable press the 0 tare key to reset the scale to a weight reading of zero Then add the item to be weighed into the container or box The scale will read the item s weight excluding the we...

Page 14: ...splay The hold icon will turn on Removing the item from the scale platform will have no change in the weight reading which will remain on the display Press the hold key again to cancel the held reading and return the scale to read zero PLEASE NOTE The hold function must be activated or used before determining the shipping rate of a parcel Once an item is weighed and the hold key is pressed if the ...

Page 15: ... zone charts and the rate tables Follow any directions or prompts that may appear on the PC screen DETERMINING A SHIPPING RATE ON THE PC Shipping rates can also be determined using the RC40 PC software without the presence of the scale 1 To do so double click on the RC40 Scale icon on the desktop 2 Click on the Lookup a rate button on the main screen of the RC40 PC software 3 Then follow the promp...

Page 16: ...zip codes used in the scale can be changed at any time by changing the zip codes on this RC40 scale rate update settings screen in the PC software and performing a new download from the PC to the scale Please note that all valid United States zip codes an unlimited number can be used as the origin zip code when determining a shipping rate on the PC using the RC40 PC software b Select or un select ...

Page 17: ...g of page 16 and start the procedure again Repeat the entire process The scale may or may not display the correct prompts if the download procedure was not completed properly the first time Just continue to follow these instructions step by step and the download should be successful Do not use the scale until a successful download has been completed After the download is complete the scale will au...

Page 18: ... the weight you intend to enter is 4 ounces press shipper then press zero zero zero four five and enter IMPORTANT NOTE A maximum of 16 0 ounces may be entered in the ounces section Since 16 0 ounces equals 1 pound any weight amount in ounces only over 16 ounces should be converted and entered as pounds and ounces for example 32 ounces should be entered as 2 pounds and 0 0 ounces or 59 7 ounces sho...

Page 19: ...t carrier selected will display first If there was no carrier selected the display will show the first carrier in memory 4 Scroll through the various carriers in memory by pressing the up or down arrow keys 5 Press enter to select the carrier The selected carrier s icon will turn on When the carrier icon is on the name of one of that carrier s services will appear on the display The service last s...

Page 20: ...the price will not display and the scale will ask for the zip code information instead ZIP CODE INFORMATION The scale will first ask for the origin or ship from zip code The display will show ORG ZIPxxxxx xxxxx represents the last origin zip code entered in the scale since the scale was turned on or the default zip code set in the scale during the last PC download 8 Enter the 5 digit origin ship f...

Page 21: ...digit destination ship to zip code If an error was made or a number in the zip code needs to be changed press the up arrow key to backspace to that number and re enter the correct number If the default destination zip code which appears on the display is correct then just press the enter key one time and skip Step 11 There is no need to re enter that zip code 11 Press enter or press the clear key ...

Page 22: ...ease remember that only one of the five origin zip codes downloaded to the scale from the PC may be used as valid origin ship from zip codes for calculating shipping rates on the scale If a different origin zip code is required then either the shipping rate must be determined using the RC40 PC software on the PC see page 15 for further instructions or the five origin zip codes must be changed in t...

Page 23: ...hipping method Press enter when the desired service is displayed If COD is selected then the COD icon will be displayed or if INSURANCE is selected then the Insurance icon will be displayed The other services if selected do not have a dedicated icon on the scale display If the fee is dependant on the value of the parcel being shipped such as for insurance then the scale will ask for the value of t...

Page 24: ... be added to the existing shipping rate and the total price for shipping the parcel including all added services will be displayed Press the service key again to add any additional services available and follow the instructions above If no additional services are available the scale will display SERVICE END for one second If the service key is pressed again after SERVICE END has been displayed all...

Page 25: ... or down arrow keys to scroll between memory locations M1 M2 and M3 Press enter when you have selected the desired memory location The shipping information including the carrier used the shipping method the origin and destination zip codes any additional services added and the total shipping price will be saved to the memory location selected After saving the shipping information press clear and t...

Page 26: ... MEMORY previously EXIT WITHOUT SAVING TO MEMORY DETERMINE ANOTHER SHIPPING RATE To exit the Shipping Rate mode without saving the shipping rate information to memory but to keep the same weight on the scale display and be able to determine another shipping rate with a different shipping method or carrier for the same package Press the shipper key The display will show SAVE TO Mx x memory location...

Page 27: ... below At completion of the repair the consumer will be responsible for return shipping charges from Royal and for any parts or services no longer covered under warranty This warranty does not apply to persons who purchased this product second hand or used This warranty does not include adjustments parts and or repairs required by circumstances beyond the control of Royal including but not limited...

Page 28: ...Return the Product to This Address 2 You will receive a return authorization number within 7 12 business days from the date your return request is received if it is determined that there is a basis for a replacement product The return authorization form you receive will list the return procedures applicable charges if any and the correct shipping address for the returned product PRODUCT SUPPORT HO...

Page 29: ...overned by the terms of the end user license agreement if any which accompanies or is included with the Software the License Agreement An end user will be unable to install any Software that is accompanied by or includes a License Agreement unless the end user first agrees to the terms of the License Agreement Except as set forth in the applicable License Agreement any further copying reproduction...

Page 30: ...nts you the right to use the Software which is contained in the product This grant is only for the specific person which has purchased the product In other words the license which accompanies each product is only for one person RESTRICTIONS You may not copy the Software decompile it duplicate it modify it or reverse engineer it in any fashion RIGHTS The Software is provided to you in an as is cond...