Royal TS4240, User Manual

Page 1: ...tarted 3 Setting the Language 5 Installing the Paper Roll 5 Setting the Date And Time 6 Programming the Sales Tax 7 PC Based Software 8 3 Getting To Know the Cash Register Turning the Register Off and On 10 Using the Mode Key Area 11 About the Displays 11 Lifting and Lowering the Customer Display 12 Adjusting the Touch Screen 12 Using the Touch Screen 13 ...

Page 2: ...gramming Department Keys 32 Programming Department Names and Numbers 34 Setting High Digit Lock out HDLO 34 Programming Department Preset Price 35 Programming Tax Status 35 Setting the Group 35 Setting Standard Gallonage or Negative Mode 35 Setting Department Type 36 Setting Age Limits 36 Setting the KP 37 Programming the Credit Key 37 Programming PLU Descriptions 38 Programming PLUs without a Bar...

Page 3: ... Printing Parameters Settings 49 System Options Settings 53 System Configuration Settings 55 Return to Machine to Default Settings 56 Options Dump Report 57 407 Others 57 411 Direct PLU Setting 57 412 Coupon Setting 57 413 Discount Setting 57 414 HALO Setting 58 415 Cash in Drawer Limit 58 416 FC Setup 58 417 Age Limit Setting 59 418 Credit Name 59 419 Cooking Message Set 59 420 Happy Hour Setting...

Page 4: ...les 66 Viewing Active Tables 66 Using Cooking Messages 67 Printing the Bill 67 Closing Out or Ending Tables 68 Using Training Mode 68 Setting the Training Passcode 69 Entering and Exiting Training Mode 70 8 Programming Complex Tax Rates About Tax Systems 71 USA Tax Choosing Straight Add On Rate or Table Tax 71 Tax Limits 72 Selecting the Tax System 72 Programming Straight Add on Tax in the United ...

Page 5: ...lling a Replacement Paper Roll 92 About the Serial Port 93 Connecting the Cash Register to a PC 94 About the Battery 95 11 Troubleshooting Paper End or Other Printer Errors 96 No Receipt Printing 97 No Printing on the Receipt 97 The Cash Register Screen goes Dark 97 Electronic Journal Memory Errors 97 The Cash Register Does Not Work at All 98 Opening the Cash Drawer When There is no Power 98 Perfo...

Page 6: ...n the Entire Sale 111 Foreign Currency Sale 111 Gallonage Sales Transaction 112 Misc Sale 112 Multiplication of a Department Unit Price 112 Multiplication of a Direct Hard PLU 113 Multiplication Sale and Overriding a Preset Department Price 113 Multiplying By A Fraction 113 No Sale Function Opening the Cash Drawer 114 Opening and Closing Tables 114 Paid Out Sale 114 Percentage Discount Sale 114 PL...

Page 7: ...ion of a Department Preset Price 122 Voiding a Department Multiplication Sale 122 Voiding a PLU Sale 123 Voiding a PLU Multiplication Sale 123 Voiding a PLU Sale with a Coupon Discount 123 Voiding a PLU Sale with a Percentage Discount 124 Voiding an Entire Sale before Finishing the Sale 124 Voiding a Sale 125 Product Information Specifications and Safety 126 Safety and Legal Notices 127 CAUTIONS A...

Page 8: ...you start using this manual to set up and customize your cash register you should know the information in this chapter Using the Programming Menu This cash register has a touch screen You perform most cash register functions by simply touching the correct key on the screen or using the corresponding menu The easy menu system on this cash register prompts you through many tasks you perform CHAPTER ...

Page 9: ...kTM software and 6 foot serial cable 2 sets of keys 1 set consisting of 2 marked Reg and 2 marked Z Another set of smaller keys to manually lock and unlock the cash drawer 1 starter roll of standard thermal paper Royal Reorder Number 013127 2 inch or 57 5 mm wide This user s guide and the Quick Start guide 3 styluses Logo Download Software Important Phone Numbers If you need help or want to order ...

Page 10: ...and follow the detailed instructions shown on the cash register display to make sure your cash register is set up correctly When you are done with this chapter see the chapter called Getting To Know the Cash Register starting on page 10 and the chapter called Setting Up Your Cash Register the Basics starting on page 21 for more information about your cash register Getting Started This chapter help...

Page 11: ...onnect the other end of the cable to the receipt printer 4 Plug the cash register into a grounded three hole electrical wall outlet 115 120 volt 60 hertz Make sure the electrical cord is not going to be tripped over or accidentally pulled from the electrical outlet Put the cash register on an electrical circuit with no other electrical device or appliance Other appliances can overload the circuit ...

Page 12: ...6 Options System Options Settings 1 Put the MGR key in the Mode key slot and turn it to the PROG position 2 Press the Arrow Down key to select 406 Options Press Enter 3 Press the Arrow Down key to select System Options Press Enter 4 Select System Configuration Settings Press Enter 5 Select Language Press Enter 6 Select the language you want using the pop up box The language shown on the displays i...

Page 13: ...ar format You can prevent the date from printing on the transaction receipts The date format can also be changed to print day month year For more information see Date Format on page 55 The time can print in either the 12 or 24 hour military time format The default setting is to print in the 12 hour format which is normally used To change to the 24 hour format see Date Format on page 55 You can set...

Page 14: ...he sales tax for your area You can use 1 of 2 tax types in the US Straight tax The sales amount is multiplied by a flat percentage rate such as 5 For example on a 1 00 item 05 is added for tax Table tax The tax is charged based on a tax table you obtain from your local or state government tax office Straight tax is the easiest and most commonly used tax rate Most states and areas use straight tax ...

Page 15: ...ster to your PC to download your sales information and transfer it to QuickBooks Pro 2002 or later For instructions about using the software see the RegisterLink manual Program your cash register from the PC You can program clerk names PLUs departments the header and the footer on your PC and download these settings to your cash register Back Up and Restore Whether you programmed your cash registe...

Page 16: ...e Cash Register to a PC on page 94 The RegisterLink software is on a CD Please install the software from this CD Then check for updates on the Royal web site www royal com If a later version of the RegisterLink software is available on the website download it from the web site and install it on your PC It is important that the CD version of the software is already installed on your PC before you d...

Page 17: ...totals Note Do not turn the cash register off in the middle of a transaction Complete all transactions before you turn the cash register off If the cash register is turned off during a transaction when the cash register is turned on again you see a message that the power was interrupted Depending on the control lock position you may or may not see a Transaction did not end message To turn the cash...

Page 18: ... the customer display so customers can see what is happening When you move the register or store it lower the display so it doesn t get damaged Your cash register has a 1 line customer display that shows letters and numbers alphanumeric The alphanumeric display shows 10 digits for descriptions and sales dollar amounts Table 1 Mode key settings This setting Does this PRG Programs the cash register ...

Page 19: ...screen away from the cash register b The touch screen rotates from the bottom c Do not force the touch screen past the maximum position 2 Move the adjustment flaps away from the cash register Do the following a Look at the back of the screen b Grasping the legs of the adjustment flap move the adjustment flap away from the touch screen c The adjustment flap is attached at the top of the touch scree...

Page 20: ...ow the Cash Register 13 TS4240 User s Guide Using the Touch Screen The restaurant touch screen on your cash register looks similar to the following The retail touch screen on your cash register looks similar to the following ...

Page 21: ...ode key slot and turn it to the PROG position You can start programming For more information about programming the cash register see Setting Up Your Cash Register the Basics on page 21 and Navigating Your Cash Register Parameters on page 47 The following identifies some of the keys on the touch screen and what you can use them for Table 2 Navigating the touch screen To do this Use this key Enter s...

Page 22: ...s in the Sales Registration mode Sets an entire sales transaction as tax exempt if pressed after the Subtotal key at the end of a transaction For example you might be selling to a non profit organization or a reseller No further items can be entered if a sale is set to tax exempt You see a prompt on the clerk screen to help you If pressed before an item is entered it overrides the tax on that item...

Page 23: ...descriptive or reference number during a sale such as an invoice number or product serial number In Restaurant mode enter a manual cooking message Open the cash drawer and ring a No Sale transaction Void a line item a specific amount PLU or C M entry Void entire current sales transaction Log on or log off a clerk Table 2 Navigating the touch screen To do this Use this key ...

Page 24: ... sleep To wake up the unit tap the touch screen End a sale as a Charge sale paid for by a credit card End a sale as a Charge sale paid for by a credit card Enter a character as double wide during text and description entries in Programming mode Subtotal a sales transaction End a sale paid for with check or money order End a sale paid for with cash Enter the dollar amount the customer gave you for ...

Page 25: ...cash drawer that let you slide paper items such as checks into the cash drawer without opening the cash drawer When you slide items into the media slots the items are automatically placed under the cash tray Lift the cash tray out of the cash drawer to retrieve these items When you ring up a sale the cash drawer automatically opens so you can make change and put money away You can also electronica...

Page 26: ...ut the money in the drawer 2 When you are done push the cash drawer closed To open the cash drawer without making a sale 1 Press the NS key The cash drawer opens and a No Sale receipt prints 2 When you are done push the cash drawer closed These no sale transactions are recorded in the Electronic Journal and on the X Y daily sales reports for an audit trail To lock and unlock the cash drawer using ...

Page 27: ...rawer carefully tip the front of the register up Make sure you support the touch screen Underneath the cash register toward the back of the register you see a small lever 2 Push the lever in the only direction it will move The cash drawer opens If the cash drawer will not open make sure it is not locked with the 777 Drawer key ...

Page 28: ...ting machine numbers Setting clerk and manager passcodes Programming PLUs Clearing error codes and more Setting Working Mode One of the most important settings you make is selecting the mode you want the cash register to run in After you select a mode if you change to the other mode you lose all your sales and programming information This cash register has 2 modes Restaurant mode and Retail mode C...

Page 29: ...ch day Then during that Happy Hour a discounted price can be in effect You can also use this for different prices on the same items on a lunch menu and a dinner menu For more information about using the cash register in restaurant mode see Setting Up Your Cash Register for Restaurant Mode on page 44 Retail mode The TS4240 includes specific features that make it easy to run your retail business inc...

Page 30: ...it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 406 Options Press Enter 3 Press the Arrow Down key to select System Configuration Settings Press Enter 4 Press the Arrow Down key to select Working Mode Press Enter 5 Select Retail or Restaurant If you see a warning prompt press Yes Setting Alphanumeric Descriptions You can program c...

Page 31: ...bers and Names on page 28 Using Double Wide Characters For extra emphasis you can program double wide characters for a specific character or a line of characters If you use double wide characters the maximum number of characters you can use is reduced by half To make a character print extra wide press the double width key before each character as you type in the description To turn off double widt...

Page 32: ...ader message or footer message Make a copy of the blank worksheet before you start in case you make a mistake or change your mind Important If you enter the wrong character press the back space key to delete the character Now you can continue The text in the header message and the footer message is automatically centered If you do not want the message to be centered enter the rest of the character...

Page 33: ...ng character press the Backspace key to delete the character Now you can continue To program header messages or footer messages 405 Text Message Header Message or Footer Messages 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 405 Text Message Press Enter 3 Press the Arrow Down key t...

Page 34: ...t or not included contact Royal Logos selections are To specify to use a logo 407 Others 421 Picture Logo Choice 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 407 Others Press Enter 3 Press the Arrow Down key to select 421 Picture Logo Choice Press Enter 4 A list of numbers appears...

Page 35: ... options appear on the screen Scroll to select the one you want The next sections in this chapter explain the available options Setting Clerk Numbers and Names You can program and assign up to 40 Clerk Names so you can monitor sales by individual employees Each clerk can also be assigned a 12 character name If you lose a clerk passcode you can use the super clerk passcode For more information see ...

Page 36: ...row Down key to select the first clerk name you want to change Press Enter 4 Follow the instructions on the display Now you need to set the Clerk System to be active To turn on the Clerk System 406 Options System Options Settings 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 406 Op...

Page 37: ... use clerk numbers example Example 1 Clerk 1 has a passcode of 2345 1 Put the REG key in the Mode key slot and turn it to the REG position 2 Press 2345 and then press the Clerk key Setting X and Manager Passcodes X and Manager passcodes are available for added security You can set these passcodes to control access to programming and Z mode manager passcode X mode Additionally you can use the Super...

Page 38: ...the Prog or Z position 2 At the prompt enter 26060030 and press Enter You have access to all options available in that mode Caution Only use the Super Manager passcode in emergency situations such as when the manager passcode is lost To use the Super Clerk Passcode 1 Put the MGR key in the Mode key slot and turn it to the Reg position 2 At the prompt enter 2606 and press clerk You are logged in as...

Page 39: ...the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 407 Others Press Enter 3 Press the Arrow Down key to select 424 Counter No Setting Press Enter 4 Press the Arrow Down key to select Machine No Preset Press Enter 5 Follow the instructions on the screen Programming Department Keys Departments are a category ...

Page 40: ...tting Department Type single or normal 8 Programming Age Verification 9 Specify Kitchen or Backup Printer Status not available on all versions See Setting the KP on page 37 For specific information about each of the items above see the next sections After you are done you can check your results See Running the Department Confirmation Report on page 82 To program department keys 401 Department Sett...

Page 41: ...ers press the caps lock key Use the Number keys to enter any numbers you want You may need certain special symbols For example if you need the symbol or if you need a comma press the Symbol key There are 2 pages of available symbols For specific information about the available symbols see Setting Alphanumeric Descriptions on page 23 Important If you enter the wrong character press the back space k...

Page 42: ...non tax for departments Setting the Group You can assign departments to one of 10 groups Assigning groups lets you run report totals for the entire group For example you can have a group for beverages that includes the departments for Milk Soda Juices and Coffee You can run a group report to see the sales for these beverages For more information about reports and groups see Running Management Repo...

Page 43: ...partments you can specify that the cash register prompts the clerk to validate an age requirement before the item is rung up in that department This helps meet legal requirements if you are selling items that are restricted to age groups such as alcohol or tobacco This reminds the clerk to check ID and prompts the clerk with the appropriate age needed This feature does not prevent sales to age ina...

Page 44: ...ou can use up to 2 keys for credit card sales credit and charge You can change the name of the key labeled credit to show the name of the specific name such as Visa for that key The name of the credit card appears on the receipt management reports and electronic journal records When you ring up a sale you can use credit card key to finalize the credit card sale open the cash drawer and print the r...

Page 45: ...r from 1 to a maximum of 13 digits long to each sales item or scan the barcode 3 Enter a name description for the PLU You must enter a description even if it is as simple as PLU4 4 Assign a price You can specify up to 3 prices if you want to use the Happy Hour prices that allows you to specify different prices depending on the time of day For example in Retail mode you can specify that certain boo...

Page 46: ...ramming PLUs without a Barcode Reader You can program PLUs without using a barcode reader Use the following instructions Important When programming PLU alpha descriptions if you enter the wrong character press the back space key to delete the character Now you can continue To program PLUs without a barcode reader 402 PLU Setting 1 Put the MGR key in the Mode key slot and turn it to the PROG positi...

Page 47: ...ing the barcode reader scan the barcode you want for this PLU Hold the barcode reader less than inch from the barcode you want to scan Press the key on the bottom of the reader Flick the reader slightly to move the LED light along the barcode to read it The barcode reader beeps when it properly reads the barcode 5 Follow the instructions on the display to complete programming 6 To program the next...

Page 48: ...p are done To clear an assigned key press void and the key you want to delete 7 When you are done press the cancel key Editing a PLU After you create a PLU you may want to edit it Use the following instructions To edit a PLU 402 PLU Setting 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to se...

Page 49: ...he following Using the Number keys enter the PLU number you want to delete and press Enter Using the barcode reader scan the barcode you want delete 5 At the prompt press the Yes key Printing the Program Confirmation Report Now that basic programming is complete check your results with a Program Confirmation Report If you made a mistake during programming repeat only the step you made the mistake ...

Page 50: ...our selections For specifics about running the Options Dump Report see Options Dump Report on page 57 Clearing Errors If you make a mistake the cash register prompts you with an error message Press the Return key to go back and correct your mistake To erase an entry after you press a key that printed the entry on the tape during a sales transaction use the Void or the EC keys to undo the entry To ...

Page 51: ...s the current mode appears in the upper left area of the header Using the restaurant specific table features is explained in Using Tables on page 65 Setting Restaurant Mode The cash register is set to restaurant mode by default You can manually change this mode at any time Caution Resetting the cash register to restaurant mode deletes all transaction and programming information Make sure you print...

Page 52: ... can have up to 48 preset cooking messages Each message can be up to 24 characters long You can also manually enter cooking messages using the ns key The wait person can select a message when they ring up items by pressing the C M key For more information see Using Cooking Messages on page 67 Note The cooking message feature is not available on all versions Contact Royal at 1 800 243 4002 for more...

Page 53: ... the time of day they are set for Before you start you must have PLUs set up For more information about setting up PLUs see Programming PLU Descriptions on page 38 To set the times for Happy Hour 407 Others 420 Happy Hour Setting 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 407 Ot...

Page 54: ...lerk display Use this chapter to quickly find a menu option you want Some of the menu options in this chapter are already discussed elsewhere in this manual In those cases we provide references where you can see more detailed information To see the programming options put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter CHAPTE...

Page 55: ...mits For detailed information about programming tax see Programming Tax Status on page 35 405 Text Message Specifies the text for receipt messages These options are available For detailed information about receipt messages see Printing Options on Receipts on page 28 Table 3 PLU setting options Option Description Add New PLU or Edit PLU Specifies new PLUs or edits existing PLUs For more information...

Page 56: ... available Table 5 Printing parameters options Option Description Print Date on Receipt Specifies if the Date prints on the customer receipt Print Time on Receipt Specifies if the Time prints on the customer receipt Print Clerk on Receipt Specifies if a Clerk name prints on the customer receipt For information about setting clerk names see Using the Clerk System on page 30 Print Header on Receipt ...

Page 57: ... set this option to print those blank lines for extra spacing or to skip those 3 blank lines to save on paper Print SUB when Subttl pressed Specifies if the subtotal prints when the Subtotal key is pressed during a transaction Print SUB Amount Specifies to automatically print the Sub Total on all receipts Print Machine on Receipt Specifies if the Machine number is printed on the receipt For more i...

Page 58: ... counter prints when printing a Z report Print Department When PLU sale Specifies if just the PLU name description is printed on the receipt on one line or both the PLU name description and the PLU number or the UPC bar code number if it was a bar code are printed on the receipt over 2 lines Because the receipt paper is not wide enough to print both pieces of information on one line it is split ov...

Page 59: ...ncy Symbol Specifies if the local currency symbol prints on the receipt Print Barcode when PLU sale Specifies if the barcode for a PLU item prints on the receipt Picture Logo Print Specifies to print the logo on the receipt Position of Logo Print Specifies the location of the logo if printed For more information see Printing Picture Logos on Receipts on page 27 Table 5 Printing parameters options ...

Page 60: ...ogramming PLU Descriptions on page 38 Zero Price for Department PLU Sale Specifies if zero price entry for PLUs and Departments is allowed EJ Features Active Turns the Electronic Journal on or off The Electronic Journal can hold 10 000 lines of transactions in memory When it is turned on the Electronic Journal records in the internal memory the line by line details of all the transactions and item...

Page 61: ...cess Z mode reports and Programming Mode Compulsory Clerk Declaration Specifies if the clerk passcode must be entered before every sale Z Report 2nd Copy Active Specifies to allow reprinting a second copy of the Z report If you set this option to single then you cannot recover or print another copy of the Z Report after it is generated If the printer runs out of paper or jams there is no way to re...

Page 62: ...e hours and minutes Language Specify the default language of the machine for all the prompts messages on screen instructions and so on Important Not all versions of the cash register support multiple languages Tax System Select the Tax System Add on USA Canadian VAT Value Add Tax See Programming Complex Tax Rates on page 71 for detailed explanation of the Tax Systems and setting taxes Decimal Sele...

Page 63: ...mal key is when you are ringing up the quantity of a sale For example 10 25 gallons of gasoline or 1 875 pounds of deli meat After you are done you can check your results See Running the Options Dump Report on page 43 Working Mode Specifies Restaurant or Retail mode After you select a mode if you change modes you lose all programming Pass Code Setting Select the passcodes you want to change Power ...

Page 64: ...mpted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 406 Options Press Enter 3 Press the Arrow Down key to select Option Dump Press Enter 407 Others 411 Direct PLU Setting Specifies to link a previously programmed PLU to a specific key When the clerk presses the key the item is automatically rung up For more information see Mapping PLUs to Direct PLU Keys on page 4...

Page 65: ...ign currency to be accepted as payment You program the exchange rate versus the local currency This is useful if you are working in a multiple currency situation and want to accept another currency such as stores near a border with another country When you are ready to complete the sale you can press the FC key select the currency and see the total sale in the foreign currency Enter the amount of ...

Page 66: ...sages These messages can be cooking instructions or other important information in Restaurant mode For more information about specifying these messages see Setting Cooking Messages on page 45 Note The cooking message feature is not available on all versions Contact Royal for more information 420 Happy Hour Setting Specifies 2 more prices for PLUs and the times of day they are valid for For more in...

Page 67: ...xternally connected computer 424 ISP Upgrade Used to upgrade the cash register software Only use when instructed by customer support 425 Version Information Shows the version information for the software in the cash register 426 System Information Shows the number of Dept PLU and clerks programmed versus the number allowed in the cash register Also shows the Electronic Journal status in number for...

Page 68: ...ng sales When you exit from the Training mode the training sales information is deleted To use Training mode you need to have a training passcode set For more information see Setting the Training Passcode on page 69 Price and tax calculations use the specified rounding method For all calculations creating a value with a longer decimal length than what the current active setting is the number is ro...

Page 69: ... Number keys enter the price of the first item 4 Press the Department key for that item In Restaurant mode to use the Department keys from 6 to 35 do the following Press the Dept Shift key and press the department number you want to use In Retail mode to use department numbers from 9 to 38 do the following Press the Dept Shift key and press the department number you want to use You can also manual...

Page 70: ... Give the customer the receipt if the cash register is set to print receipts You are ready to ring up another sale Ringing up Sales with a Direct PLU Key You can ring up a sale for a programmed item that has a direct PLU key linked to it To ring up a straight cash sale with a direct PLU key 1 Put the REG key in the Mode key slot and turn it to the Reg position 2 If the clerk numbers are set press ...

Page 71: ...ontinue using the barcode reader to scan bar code symbols until you are done 6 When you are done press the Amount Tender key The cash drawer opens and the receipt prints 7 Make any change needed and place the money you are given in the cash drawer Close the cash drawer 8 Give the customer the receipt if you set the cash register to print receipts You are ready to ring up another sale Printing Rece...

Page 72: ...ct the option you want Receipt on Demand If the receipt printer is turned off you can still print a receipt if a customer request one After the transaction is completed but before you start another transaction press the amount tender key to print out a receipt Using Tables If you are using the cash register in restaurant mode you can use the tables features You can use up to 50 tables and up to 40...

Page 73: ...to table 3 Susan becomes the assigned clerk for table 3 This also applies to the Super Clerk code used in emergency situations For more information about the Super Clerk see Setting X and Manager Passcodes on page 30 To transfer a table 1 Put the REG key in the Mode key slot and turn it to the Reg position 2 If the clerk numbers are set press the four digit passcode and then press the Clerk key 3 ...

Page 74: ...e Arrow Up and Arrow Down keys to see more 7 When you are done press the CM key 8 Complete the sale To manually add cooking instructions 1 Put the REG key in the Mode key slot and turn it to the Reg position 2 If the clerk numbers are set press the four digit passcode and then press the Clerk key 3 Open the desired table 4 Ring up an item 5 Press the ns key The alphanumeric screen appears 6 Enter ...

Page 75: ...sscode and then press the Clerk key 3 Open the active table you are ready to close out 4 Enter the payment method to end the sale and print a receipt Using Training Mode We provide examples to help learn how to use this cash register For information about the examples see Examples on page 102 Using the examples can help you learn to use the cash register and the available features You can enter th...

Page 76: ...de is 123456 You can change the passcode at any time To set the training mode passcode 406 Options System Configuration Setting Passcode Setting Training Mode Pass Code 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 406 Options Press Enter 3 Press the Arrow Down key to select System...

Page 77: ...y slot and turn it to the Reg position 2 If the clerk numbers are set press the four digit passcode and then press the Clerk key 3 Using the Number keys enter 000987 Press the subtotal key 4 Using the Number keys enter the 6 digit passcode Press the Amount Tender key The word Training appears on the screen 5 Now you can ring up sales in training mode These sales do not appear in the sales reports ...

Page 78: ...ing method For all calculations creating a value with a longer decimal length than what the current active setting is the number is rounded accordingly to conform with the setting For more information see System Options Settings on page 53 For example If 5 gallons of gas are sold at a price of 2 669 per gallon the actual cost is 13 345 Because fractions of cents are not used this is rounded up to ...

Page 79: ...On tax when programming a straight fixed rate and also for the Canadian Tax System You do not need to reprogram all options if you want to update or change one thing Save this manual in a safe place so you have it for future programming After you are done programming you can print Confirmation Reports to check your results For more information see Running Reports on page 87 Selecting the Tax Syste...

Page 80: ...mount on receipts For more information see Printing Parameters Settings on page 49 To select a tax system 406 Options System Configuration Setting Tax System 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 406 Options Press Enter 3 Press the Arrow Down key to select System Configurat...

Page 81: ...r breakpoint and the first regular breakpoint are Note If you make an error when you are entering the price ranges press cancel and start over To program table tax rates for the United States 404 Tax Setting 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 404 Tax Setting Press Enter ...

Page 82: ...ce After you are done write down the tax code and save the information for future reference Every tax table consists of tax brackets Each consecutive tax bracket is assigned a tax amount which is exactly one cent higher than that assigned to the previous tax bracket For example part of a tax chart might look like In our Example Tax Worksheet a sale from 00 to 08 is not taxed The next tax bracket a...

Page 83: ...leads into a repeating pattern of regular breakpoints To determine the breakpoint pattern continue calculating the breakpoints in Part B until you have found the Regular repeat breakpoint pattern From our example Breakpoints 13 19 23 27 27 29 are the Irregular breakpoint pattern Breakpoints 25 25 25 25 are the Regular repeating breakpoint pattern The Regular repeating breakpoint pattern is a point...

Page 84: ...egister Use the worksheet on the next page to calculate the irregular breakpoints and regular breakpoints for your local tax Irregular breakpoints no pattern Regular breakpoints at least 4 examples of the pattern Enter these values when you set the table tax Pressthe NS key before you enter the first values for the first regular breakpoint After at least 4 examples of the regular breakpoint press ...

Page 85: ...TS4240 User s Guide 78 Programming Table Tax in the United States The Worksheet Follow your tax chart and write down your results here ...

Page 86: ... Down key to select 406 Options Press Enter 3 Press the Arrow Down key to select System Configuration Setting Press Enter 4 Press the Arrow Down key to select Tax System Press Enter 5 Select GST PST 6 When you are done press Cancel To set Canadian tax rates 404 Tax Setting 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter...

Page 87: ...t the tax you want to change Press Enter 4 Using the number area enter the tax rate to set using a 5 digit code Press Enter 5 Repeat for each tax you want to set 6 When you are done press the Cancel key To set a VAT tax 404 Tax Setting System Configuration Setting Tax System 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Ent...

Page 88: ...nt reports Electronic Journal reports You can view reports on the screen or print them You can also clear a report after you view it on the screen Clearing a report in Z mode removes the data for that report from the cash register When you are printing a report do not try to change mode key positions or attempt any other task with the cash register Note Make sure you have a lot of cash register pa...

Page 89: ...For more information about programming PLUs see Programming PLU Descriptions on page 38 To run the PLU confirmation report 402 PLU Setting Print PLU Parameters 1 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 2 Press the Arrow Down key to select 402 PLU Setting Press Enter 3 Press the Arrow Down key to select Print PLU P...

Page 90: ... cash register tape You can run almost all reports in the Z mode See About Z Reports on page 85 To prevent someone from accidentally printing these reports you can set a manager passcode for X reports and a manager passcode for Z reports After the passcode is set you are prompted for a passcode to access these reports For information about setting manager passcodes see Setting X and Manager Passco...

Page 91: ...mount and total sale amount either weekly or monthly 14 PTD PLU Full Report Shows quantity and dollar amount of the specified group number rung up since the report was last cleared 15 PTD PLU Group Report Shows quantity and dollar amount of each PLU group number rung up since the report was last cleared 16 PTD Clerk Report Shows total sales amounts of each Clerk Number either weekly or monthly 51 ...

Page 92: ...information see 406 Options on page 49 PTD reports Periodic to Date Commonly known as a weekly or monthly readings PTD reports show transaction totals either on a weekly or monthly basis not both and resets all transaction totals to zero except the Running Grand Total 211 Individual Clerk Report Shows total sales amounts of each Clerk Input the clerk number to see specific sales 212 Individual Dep...

Page 93: ...ls to zero except the Running Grand Total 14 PTD PLU Full Report Shows quantity and dollar amount of each PLU number rung up since the report was last cleared 16 PTD Clerk Report Shows total sales amounts of each Clerk Number since the report was last cleared 51 Table Report Shows total sales amounts for each table since the report was last cleared 201 EJ Report full Shows the information in the E...

Page 94: ... report you want Press Enter The report appears on the screen Use the Arrow keys and the Page up and Page down keys to move through the report You can print the report or clear it using the options on the screen Financial Report Example Totals are calculated for the Management Reports in the following way NET SALES AMOUNT Shows the total of all sales registered The Net Sales Amount includes all de...

Page 95: ...nted on the built in printer and transactions run with the printer off and no receipt printed This includes all sales transactions and using the NS key for no sale rings to open the cash drawer In drawer totals Sales by payment method PO by payment method RA by payment method EC Void Trans Cancel Refund totals by payment method Tax rates taxable totals and taxes collected Total tax amount collecte...

Page 96: ...ecord at any time during the day This prints what is currently in the Electronic Journal memory and does not reset the memory You can also review the electronic journal on the clerk screen You can also run an EJ report by date if needed Z Mode You can view print or clear the entire Electronic Journal record Clearing resets the journal memory so everything in memory is erased Only run this report a...

Page 97: ... Checking the Electronic Journal Memory You can check the current status of the Electronic Journal memory for the number of lines used in memory and how many lines remain free This lets you know if you should print the Electronic Journal soon If you do not see the number of lines that the memory can still accept the Electronic Journal is turned off Go to 406 System Options and turn it on To check ...

Page 98: ...res To clean your cash register use a soft dry cloth After storing your cash register in extreme temperatures below 32 degrees Fahrenheit or above 104 degrees Fahrenheit allow the temperature inside the machine enough time to reach room temperature before turning it on If you need electronic service take the cash register to a Royal authorized service center For more information see Manufacturer s...

Page 99: ...screen is clean 6 When the screen is dry the cash register is ready to be used again Installing a Replacement Paper Roll As you use the cash register you will need to replace the paper roll Your cash register has a thermal printer that prints receipts for the customer Use 2 inch 57 5 mm wide standard thermal register paper Do not use bond paper because the register does not use a ribbon or ink for...

Page 100: ...orts You can connect the receipt printer a PC an optional barcode reader or a secondary backup KP printer The receipt printer connects to the serial port labeled RECEIPT PRINTER To use the optional barcode reader connect it to the serial port labeled SCANNER You can use the serial port labeled PC to connect the cash register to a PC to use the RegisterLink software To use a KP printer connect it t...

Page 101: ...h register To set up the cash register to connect to a PC 1 Connect the cash register to the PC using a null modem serial cable 2 Open the RegisterLink software on your PC 3 Put the MGR key in the Mode key slot and turn it to the PROG position If prompted enter the Manager passcode and press Enter 4 On the cash register press the Arrow Down key to select 407 Others Press Enter 5 Press the Arrow Do...

Page 102: ...ut 3 years The battery fully charges after the cash register is plugged in for about 12 hours The battery maintains the information in the cash register such as programming and transaction data for at least 60 days if the cash register is unplugged You cannot run the cash register on the backup battery Only a factory trained service technician can replace the battery ...

Page 103: ...not manually pull the receipt paper Always use the Feed key on the receipt printer to remove or advance the paper Do not use sharp or pointed instruments in the printer area This can seriously damage the printer Check if you are out of paper If so replace with a new roll Check for a paper jam If so carefully remove any paper obstructing the printer Check and make sure the paper was aligned properl...

Page 104: ...ied time period You can start the cash register again by touching the screen For more information see Using Power Saving Mode on page 17 Electronic Journal Memory Errors If the Electronic Journal gets too full you see an error message after each sale is finalized Check the Electronic Journal occasionally to see if you need to run the EJ report For more information see More Information about the El...

Page 105: ...e is using the same power source Another electrical motor on the same circuit can keep the cash register from working properly Perform a Partial Reset See Performing a Partial Reset on page 99 As a last resort perform a Master Reset See Performing a Master Reset on page 99 2 If needed contact the Royal Customer Support hotline at 1 800 272 6229 for additional help Opening the Cash Drawer When Ther...

Page 106: ... a full system clear 1 Turn off the cash register 2 Put the MGR key in the Mode key slot and turn it to the PROG position 3 Turn on the cash register 4 When the System Initializing message appears on the screen quickly press the lower left corner and the upper right corner of the screen with your thumbs The cash register beeps and the printer prints a confirmation message 5 Using the stylus and fo...

Page 107: ...ge for a particular function Try reentering the value Screen prompts alert you to the number of digits allowed If problem persists verify the minimum or maximum allowable digits for the specific function you are trying to perform E002 Wrong Key Means the wrong key was pressed when performing a specific function Can occur in Program Register and X Z modes The Clerk display prompts you when you are ...

Page 108: ...ss of all data After EJ reaches 10 000 lines the EJ clears automatically You can check the EJ status in Program mode in Others System Information 426 EJ shows amount available 10 000 and amount used E258 EJ was full and has been cleared Indicates that the electronic journal EJ memory reached 10 000 lines and automatically cleared No action is required at this point You can check the EJ status can ...

Page 109: ...slot and turn it to the Reg position 2 If the clerk passcodes are set enter the four digit passcode and then press 3 You are ready to ring up a sale Reminder Do not press the Decimal Point key when ringing up a price The following examples are in this chapter Transaction Codes Adding Tax to a Non Taxable Department Active Table Pickup Bill Print Cash Sale With Tendering Change Cash Sale Without Te...

Page 110: ...riding a Preset Department Price Multiplying By A Fraction No Sale Function Opening the Cash Drawer Opening and Closing Tables Paid Out Sale Percentage Discount Sale PLU Sale Received On Account Sale Registering a Department Unit Price Registering a Reference Number Message Return Sale Refunding Cash Split Tendering Sale Transferring Tables Using the Error Correct Void Button Voiding Cooking Messa...

Page 111: ...le Function or Open Cash Drawer E C Error Correct R M Return Merchandise VOID Department Item Void Amount Being Multiplied 1 2 3 Plus or Minus Percent may appear differently depending on what it was programmed as CASH Cash Transaction Total CHANGE Change CHARGE Charge Transaction Total CHECK Check Transaction Total Clerk 1 to Clerk 40 Clerk number 1 to clerk number 40 may show names if names are p...

Page 112: ... TOTAL Total of Sale TOTAL TAX AMOUNT Total Tax Amount Table 10 Transaction Codes continued This code Means this Department items Subtotal Tax 1 amount Tax 2 amount Total Tax Change Computation Footer Message Standard Character 24 line Double wide character 12 line Department names Sales transaction total Cash amount tendered Change for the customer Date and time Clerk number machine number and tr...

Page 113: ...ick up table 1 To view an active table 1 If the clerk numbers are set press the four digit passcode and then press 2 Press 3 Open a table by entering the table number and pressing Bill Print Example 3 In Restaurant mode print the bill for table 1 without closing the transaction To use the bill print feature only in Restaurant mode 1 Using the number keys press 01 and then press The transaction det...

Page 114: ...ess You do not need to press if you do not want the subtotal to be printed on the receipt 3 Press Charge Sale Example 6 Ring up a 1 00 item in Department 1 and finalize the sale with the charge key To ring a charge sale 1 Using the Number keys press 100 and then press 2 Press the key You do not have to enter any amounts before pressing unless you set the Compulsory Declaration to On Credit Charge ...

Page 115: ...ot be easily removed To remove such a message the entire transaction must be voided See Voiding an Entire Sale before Finishing the Sale on page 124 To use cooking messages you must have a KP installed Note The cooking message feature is not available on all versions Contact Royal at 1 800 243 4002 for more information Using Preset Messages This example assumes that cooking messages are enabled an...

Page 116: ... the Number keys press 100 and then press 2 Using the Number keys press 20 and then press 3 Press the key Sales tax is charged on the amount after the coupon is deducted For more complex coupons see Customer Service for help Credit Sale Example 12 Ring up a 1 00 item in Department 1 and 2 00 in Department 2 and finalize the sale with the Credit key To ring a credit sale 1 Using the Number keys pre...

Page 117: ...ress in the Number keys press 70 and press 4 Using the Number keys press 1000 and then press Direct Hard PLUs Example 14 Assume the PLUs for Apple and Banana are mapped to direct PLU keys Ring a sale for 1 Apple and 1 Banana and finalize the sale with the Check key To use the direct hard PLU keys 1 Press 2 Use Prev Page or Next Page to switch between pages 1 12 select Apple and Banana 3 Press to r...

Page 118: ...the Number keys press 150 and then press 3 Press 4 Press Note After pressing you must end the sale You cannot enter additional items to the transaction 5 Press Foreign Currency Sale Example 17 Assume that fc1 is set for Pesos and the current exchange rate is 10 Pesos per US dollar Ring up a 5 00 sale in department 1 and calculate the change from 100 pesos To use the fce foreign currency key 1 Usin...

Page 119: ...s 2 Using the Number keys press 2749 then press 3 Press Misc Sale Example 19 Ring in a 1 00 sale in Department 1 using misc as the payment method To use the misc tender key 1 Using the number keys press 100 and press 2 Press Multiplication of a Department Unit Price Example 20 Assume the Department 1 key is pre programmed for 1 00 Ring up this price three times To multiply a department unit price ...

Page 120: ...ple 22 Ring up three 4 00 items in Department 1 overriding the 1 00 preprogrammed price To ring a multiplication sale 1 Using the Number keys press 3 and then press 2 Using the Number keys press 400 and then press 3 Press Note You can use from 001 to 999 999 when ringing up the quantity of an item Multiplying By A Fraction Example 23 Multiply the quantity of 1 25 as in 1 yards of fabric at 1 00 pe...

Page 121: ...and close a table 1 Using the Number keys press 4 and then press 2 Using the Number keys press 100 and then press 3 Press Paid Out Sale Example 26 Indicates money taken out of the cash drawer Ring up 10 00 to show money paid out of the cash drawer Note You can pay out using cash check or misc depending on your selection To record monies paid out 1 Using the Number keys press 1000 then press 2 Sele...

Page 122: ...sale 1 Using the Number keys press 1 and then press the key 2 Press the key Note PLUs follow the same procedure for ringing up Coupons Refunds Minus Percentage Discounts Plus Percentages and so on as with ringing these items up for a Dept sale Received On Account Sale Example 29 Indicates money put in the cash drawer Ring up 50 00 to show the beginning cash in drawer amount for the day Tip You can...

Page 123: ...n a standard sale Also in Restaurant mode use to manually enter a cooking message See Using Manual Messages on page 109 Note Using the reference number is not recorded in any activity counter or sales totals on the Management Reports To register a reference number 1 Using the Number keys press 100 and then press 2 Press 3 Using the Number keys enter the Reference Number 1234567 and press Note You ...

Page 124: ...g a sales transaction It must be performed as a separate action To ring a refund sale 1 Using the Number keys press 100 and then press 2 Press Split Tendering Sale Example 34 Ring up a 15 00 item in Department 1 with 6 sales tax split the total of the sale between 5 00 in cash payment and 10 90 in charge payment To ring up a Split Tendering sale 1 Using the Number keys press 1500 and then press 2 ...

Page 125: ...e 36 Ring up a 1 00 item in Department 1 then use both the E C and Void keys separately to cancel this entry Finally ring up a 10 00 item in Department 1 and end the sale Note E C corrects the last entry rung up during a sale Use Void to manually correct a price department PLU or C M entry To use the Error Correct E C key 1 Using the Number keys press 100 and then press 2 Press 3 Using the Number ...

Page 126: ...Press 2 Press and using the Number keys press 13 and then To void a previous cooking message 1 Press 2 Use to remove the most recently entered cooking message or items individually 3 Continue doing this until you reach the desired item in your transaction 4 Re enter any applicable items Voiding a Coupon Sale Example 38 Void a 1 00 item in Department 1 and the 20 cent coupon associated with it Note...

Page 127: ...oupon Discount Example 40 Assume Department 1 is programmed for 1 00 and Department 2 is programmed for 2 00 Ring up Department 1 and deduct 20 ring up Department 2 and deduct 20 then void the Department 2 entry with the 20 coupon discount Note If you need to void the first coupon entry you must do so before entering another item If not then you must void the entire transaction and re enter it To ...

Page 128: ...t void the entire transaction and re enter it To void a department preset with a percentage discount 1 Press and then press 2 Select a discount 3 Press and then press 4 Select a discount 5 Press 6 Press and then press Note If the Percentage Discount Rate is not pre programmed type in the discount rate before pressing 7 Press Voiding a Percentage Sale Example 42 Void a 1 00 item in Department 1 and...

Page 129: ... times and Department 2 two times then void the Department 1 entry rung up three times To void a multiplication of a department preset price 1 Using the Number keys press 3 and then press 2 Press 3 Using the Number keys press 2 and then press 4 Press 5 Press 6 Using the Number keys press 3 and then press 7 Press 8 Press Voiding a Department Multiplication Sale Example 44 Void a 1 00 item in Depart...

Page 130: ...PLU multiplication sale 1 Press 2 Using the Number keys press 3 and then press and then press 1 3 Using the Number keys press 1 and then press 4 Press Voiding a PLU Sale with a Coupon Discount Example 47 Assume PLU 1 is preset for the price of 1 00 in Department 1 and deduct a 20 coupon Void this entry Note If you need to void a previously entered coupon you must do so before entering another item...

Page 131: ...ire transaction and re enter it To void a PLU sale with a percentage discount 1 Press 2 Press 3 Using the Number keys press 1 and then press 4 Press Voiding an Entire Sale before Finishing the Sale Example 49 Void an entire sale before you press the Amount Tender key Void a sale for a 1 00 item in Department 1 a 2 00 item in Department 2 a 3 00 item in Department 4 Note Use to correct any coupon o...

Page 132: ...er s Guide Voiding a Sale Example 50 Void a 1 00 item in Department 1 Note Use this method to also void a coupon or discount sale To void a sale that is already completed 1 Press 2 Using the Number keys press 100 and then press 3 Press ...

Page 133: ...hermal printer Ink Source Thermal printer no ribbon or ink needed Paper Supply 2 inch or 57 5 mm wide standard thermal paper Royal Reorder 013127 Memory Battery Protection Roughly 2 months after power interruption Technology CMOS RAM Electrical Characteristics 115V 60Hz 0 40A Operating Temperature 0 40 Degrees Centigrade 32 104 Degrees Fahrenheit Dimensions 13 8 W x 16 1 D x 13 H with drawer Weigh...

Page 134: ...to comply with the limits for a Class B digital device pursuant to Part15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications H...

Page 135: ...oose Use a dry cloth to periodically wipe off any dust built up on the prongs of the plug Humidity can cause poor insulation and create the danger of electric shock and fire if dust stays on the prongs Do not allow the power cord or plug to become damaged and never try to modify them in any way Continued use of a damaged power cord can cause deterioration of the insulation exposure of internal wir...

Page 136: ...E With the purchase of your product from Royal Royal grants you the right to use the Software which is contained in the product This grant is only for the specific person which has purchased the product In other words the license which accompanies each product is only for one person RESTRICTIONS You may not copy the Software decompile it duplicate it modify it or reverse engineer it in any fashion...

Page 137: ...ho purchased this Product second hand or used This warranty does not include the replacement of ink rolls ribbons time cards paper rolls or any other consumable or supplies used in the cash register or time clock and consumed through the normal use of the Product This warranty does not include cleaning adjustments parts or repairs required by circumstances beyond the control of Royal including but...

Page 138: ...Corporate Service Center directly at 1 630 315 2603 for shipping instructions and additional information Please retain the original proof of purchase for your records to establish date of original purchase Your warranty starts with the date of original purchase This warranty gives you specific legal rights and you may also have other rights which vary from State to State This warranty is valid onl...

Page 139: ...A M P 1 0 E T r e v o C t s u D Kitchen Printer with 50 ft cable 29431P Kitchen Printer Cable 100 ft 29433T Model PS700 Barcode Reader 16881W 8 0 4 0 M I 0 4 2 4 S T l a u n a M s r e n w O RegisterLink PC based software replacement RLNC RegisterLink serial cable replacement WI TE 01P 011 Replacement 4 Slot Bill Tray Coin Tray not included SB 01C UNIT 001 Replacement 5 Slot Coin Tray SB 01C RE 001...

Page 140: ... 106 sale without tendering change example 107 cash drawer closing 18 opening 18 using 10 cash in drawer limit setting 58 cash register turns off 97 change 53 changing tax rates 72 charge sale example 107 checking the Electronic Journal memory status 90 C I D report 85 88 cleaning the touch screen 92 clearing errors 43 clearing errors about 43 clerk names setting 28 screen adjusting 12 system 28 s...

Page 141: ...tem 110 exempting tax on the entire sale 111 gallonage sales transaction 112 minus percentage discount sale 114 multiplication of a department unit price 112 multiplication sale 113 multiplying by a fraction 113 no sale function 114 paid out sale 114 PLU sale 115 registering a department unit price 116 registering a reference number 116 return sale 116 split tendering sale 117 tax chart 77 using e...

Page 142: ...partment unit price example 112 sale example 113 multiplying by a fraction example 113 N no sale function example 114 O on hand count inventory 38 opening cash drawer 18 Options Dump report 57 ordering accessories 132 more register tape 132 supplies 2 P paid out sale example 114 Paper end error 96 partial rest performing 99 parts ordering 132 passcodes clerk setting 28 lost 31 manager 30 manager s...

Page 143: ... clerk numbers 28 footer and header messages 26 languages 5 machine numbers 32 manager passcodes 30 standard or gallonage mode 35 tax rates 72 times for happy hour 46 up barcode reader 40 X passcodes 30 settings confirming 42 software for PCs 8 licensing agreement 129 RegisterLink 8 special instructions manually adding 67 specifying tax rates 72 split tendering sale example 117 stop printing repor...

Page 144: ...0 department preset with a minus percentage discount example 121 discount sale 125 minus percentage discount sale example 121 multiplication of a department preset price example 122 PLU multiplication sale example 123 PLU sale example 123 PLU sale with a coupon discount example 123 PLU sale with a minus percentage discount example 124 sale example 125 W warning FCC 127 Proposition 65 129 warranty ...