November
2013
Page
37
Warranty On
Solid Fuel Appliances
ROYALL
Solid Fuel Appliances are warranted by
ROYALL
to the original user against defects in workmanship
under normal use, from the date of purchase. This warranty is subject to the condition that the
ROYALL
Product(s) must have been installed in accordance
with manufacturer’s instructions. The Purchaser’s warranty registration card must be on fi le at
ROYALL
to qualify for warranty. This warranty is extended
only to the fi rst retail purchaser of the product and only to a product that has not been moved from its original installation site. Any warranty claims on
Solid Fuel appliances or component parts should be reported to the
ROYALL
dealer from whom the product(s) were purchased.
Steel Components and workmanship:
Year 1
Full Warranty
Year 2
80% Credit
Year 3
60% Credit
Year 5
25% Credit
After Year 5, the warranty will follow a pro-rated schedule. The percentage applies toward manufacturer’s authorization of warranty
work or may be applied toward the purchase of a new ROYALL Solid Fuel Appliance.
Cast Iron Components:
0-36 Months From Date of Purchase 100%
Component Parts:
0-12 Months-Manufactures Warranty Applies For The Following:
Fans, baffl
es, pumps, aquastats, relays, gauges, relief valves, expansion tanks, heat exchangers, etc. are warranted by their manufacturers. In addi-
tion, ROYALL warrants the original factory installed components for 1 year from date of purchase.
In addition to the warranty above, the
ROYALL
warranty does not cover:
Components that are part of the heating system (products) but were not furnished by
ROYALL
as a part of the heating system (products).
The workmanship of any installer of ROYALL product(s). In addition, this warranty does not assume any liability of any nature for unsatisfactory
performance caused by improper installation.
Any costs for labor for removal and reinstallation of the alleged defective stove or part, transportation to,
ROYALL
if necessary, and any
other materials necessary to perform the exchange.
Any products that have a failure or malfunction resulting from improper or negligent operation, accident, abuse, freezing, over temping,
poor water quality, misuse, unauthorized alteration or improper repair or maintenance. Improper adjustments, control settings, care or
maintenance. Information is in the installation manual and other printed/technical information provided with the product or direct from ROYALL.
NOTE: THE WARRANTY DESCRIBED HEREIN IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY.
ROYALL
EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL, INCIDEN-
TAL, INDIRECT OR PUNITIVE DAMAGES FOR BREACH OF ANY EXPRESS WARRANTY. For prompt product warranty claims, notify the ROYALL dealer from whom the
product was purchased. If this action does not result in warranty resolution, contact
ROYALL
at 325 South Park Street Reedsburg, WI 53959, with details in support
of the warranty claim. Alleged defective part(s) must be returned through the same dealer channel in accordance with the
ROYALL
procedure currently in force for
handling returned goods for the purpose of inspection to determine cause of failure.
ROYALL
will furnish new part(s) to an authorized ROYALL dealer who, in turn
will furnish the new part(s) to the purchaser. If there are any questions about the coverage of this warranty, contact
ROYALL
at the address above.
YOUR RESPONSIBILITY UNDER THE WARRANTY
It is your responsibility to ensure that the appliance is installed in compliance with local, state and national building and fi re codes regulating
installation and inspection.
It is your responsibility to complete the warranty card and return it to the address indicated within 30 days of the purchase.
You must also keep your receipt as proof of date of purchase. Failure to do so will mean that you may not later make a claim
under the warranty.
It is your responsibility to read the intallation, Operation and Maintenance Manual and to install, operate and maintain the appliance in
accordance with all instructions and safety procedures. Failure to do so is a misuse of the appliance.
It is your responsibility to inspect the appliance and to have any part(s) repaired or replaced when continued operation would cause damage
or excessive wear to other parts or cause a safety hazard.
It is your reasonability for any cost incurred by the distributor/dealer for travel to or transportation of the product for the purpose of
performing a warranty obligation or inspection.
WARRANTY ON ROYALL SOLID FUEL APPLIANCES
