11
Troubleshooting
Occasionally small faults may cause major problems. This chapter may help to solve the most common faults
and explain why a specific problem occurs.
A lot of the problems or errors are due to a lack of maintenance. Remember that this instrument operates
with a considerable amount of whole blood, virtually undiluted, stores it in a pipette for one hour and then
cleans pipettes for re-use. Therefore, it is important to keep to the maintenance schedules. It is
recommended that trained service personnel checks and applies service to the instrument at least once a
year. Errors which are not explained in this section can usually not be solved by the operator. Refer to the
Service manual for more information (available only in English).
The error numbers are displayed in the PC software.
11.1 - Errors 183 and 193
Error message: "E193: Elevator motor timeout!" or "E183: Indexer motor timeout!".
1. Clear the error by pressing
Clear error
button.
2. Check resettable fuses at the back. When the fuse was triggered:
a. Switch OFF the ESR analyser unit.
b. Close the Starrsed software.
c. Check for mechanical obstructions of the elevator/indexer.
d. Reset the fuse.
e. Switch ON the ESR analyser unit.
f. Restart the PC software.
3. When the error occurs again, switch OFF all units and call for service.
11.2 - Errors 165-171 and 210-214
These error messages contain the words "
communication
" or "
response
".
Troubleshooting
MRN-164_2-EN Version 2.02 Interrliner
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