1. Check that the rack transport unit is switched ON.
2. Clear the error by pressing
Clear error
button.
3. When the error occurs again:
4. Close the Starrsed software.
5. Switch the ESR analyser unit OFF.
6. Switch the rack transport unit OFF.
7. Switch the ESR analyser unit ON.
8. Start the Starrsed software.
9. Switch the rack transport unit ON.
When the error occurs again, switch OFF all units and call for service.
11.3 - Errors 181-185 and 193-201
These error messages contain the words "
motor timeout
" or "
... not in position
".
1. Open the protective hood.
2. Check the tube handling unit for mechanical obstructions and remove these.
3. Close the protective hood.
4. Clear the error by pressing
Clear error
button.
When the error occurs again, switch OFF all units and call for service.
11.4 - Flushing liquids
After each sample aspiration the entire system is washed automatically.
If there is no liquid flow:
▪
Check that the peristaltic pumps are running. If the pump tubes are worn or leaking, replace the tubes.
▪
Check that the pump tubes are installed correctly.
▪
Check the tubes between the containers and pumps/valves.
▪
Unscrew the cap from the bottle or cubitainer. Check the pick-up tubes in the bottle or cubitainer.
▪
Check the tubes for blockages or kinks.
11.5 - Reagents alarm
The software checks the reagent status before starting a new rack. If a level alarm is
ON
, it will not process
the new rack. If an alarm comes
ON
during a rack, it will finish to aspirate that rack (10 samples max.).
Washing dirty pipettes always continues, as to avoid that the samples are left in the pipettes.
If not all reagent information is entered in the system, the reagent alarm is activated. The instrument will
not aspirate samples until this is filled in correctly, see Reagents screen
.
Reagents alarm is also set when the expire date of the reagent is exceeded or opened more than three
months. The message Not allowed now! See
Reagents
! appears. Processing of new samples is stopped.
Do not use the reagents if expired. If expired reagent has been used accidentally, the results obtained with
these reagents may only be used, when the expiry date was not exceeded more than 30 days.
Diluent
is sensitive for bacterial growth. The solution should be discarded if it becomes turbid or infected.
Troubleshooting
74
MRN-164_2-EN Version 2.02 Interrliner
