RTA 460BSWI-N2E, Product User Manual

Page 1: ...Real Time Automation Inc 1 1 800 249 1612 Firmware Version 8 7 22 460BSWI N2E Protocol Gateway Product User Guide ...

Page 2: ...sion or limitation of incidental or consequential damages therefore the limitations set forth in this agreement may not apply to you No patent liability is assumed by Real Time Automation with respect to use of information circuits equipment or software described in this manual Government End Users If this software is acquired by or on behalf of a unit or agency of the United States Government thi...

Page 3: ...bject Configuration Analog Objects 24 BACnet IP Server Object Configuration Binary Objects 25 BACnet IP Server Object Configuration CharacterString Value Objects 26 BACnet IP Server Object Configuration Group Names 27 BACnet IP Server Routing Configuration 28 Web Interface Configuration 29 Web Interface Gateway Server Configuration 29 Web Interface Gateway Client Configuration 29 Automatic Data Tr...

Page 4: ... Output 46 Writing Data to the Gateway 47 Which method to use 47 The multipart form data Method 47 The application x www form urlencoded Method 49 Minimum XML Input 50 Expanded XML Input 50 Special Note for XML Strings 51 Minimum JSON Input 51 Expanded JSON Input 52 Special Note for JSON Strings 52 Mapping Transferring Data Between Devices 53 Display Mapping and Values 54 Display Data 54 Display S...

Page 5: ...onfiguration 76 Diagnostics Alarm Status 78 Alarms Active 78 Alarms Clear 79 Change of State COS Configuration 80 Diagnostics Info 81 Diagnostics Mapping 81 Diagnostics BACnet IP Server 82 Diagnostics Web Interface 85 LED Configuration 88 Configuration Files 89 Export Configuration 89 Import Configuration 89 Save and Replace Configuration Using SD Card 91 Saving Configuration Using SD Card 91 Repl...

Page 6: ... 7 4 9 1 20 Features Added 1 BMS BM DFM DS DM TCP USB PBS have been ported to the latest base software 2 TCP BMS BM now Available on N2E and N2EW hardware Platform 3 New ASCII Mode Available on TCP A USB WI protocols 4 User Guides updated with more examples Bug Fixes 1 Improved Data Mapping and String Mapping performance 2 Improved functionality performance on EC ETC ES MC MS BS BC A WI PS protoco...

Page 7: ...the 460BSWI N2E gateway For further customization and advanced use please reference the appendices located on the CD or online at http www rtautomation com product 460 gateway support If at any time you need further assistance do not hesitate to call Real Time Automation support Support Hours are Monday Friday 8am 5pm CST Toll free 1 800 249 1612 Email support rtautomation com ...

Page 8: ...ch as LEDs For these sections be sure to identify the hardware platform you are using To find which hardware platform you are using 1 Look on the front or back label of the unit for the part number 2 On the webpage inside the gateway navigate to the dropdown menu under Other and select Utilities Click the Listing of Revisions button The full part number is displayed here Once you have the full par...

Page 9: ...wer the gateway 1 2 1 Connect a 12 24 VDC power source to the gateway Red Wire Black Wire a The unit draws 8 VDC 900mA 7 2W Max b The unit draws 35 VDC 900mA 31 5W Max c The gateway has a voltage operating range from 8 35 VDC 24 VDC is recommended Warning Improper wiring will cause unit failure Use the Screw Terminal s power connection ...

Page 10: ...d The unit is certified to be operated at 40 C to 50 C Instructions d alimentation et d installation pour environnement dangereux Cet équipement est conçu pour être utilisé uniquement dans des lieux de classe I division 2 groupes A B C et D ou non dangereux AVERTISSEMENT RISQUE D EXPLOSION Ne débranchez pas l équipement à moins que le courant ne soit coupé ou que la zone ne présente aucun danger A...

Page 11: ...ge under the DIN Rail 3 While pressing the 460BSWI N2E against the rail press up to engage the spring loaded lower clip and rotate the unit parallel to the DIN Rail 4 Release upward pressure Removing Follow these steps to remove your interface converter 1 Press up on unit to engage the spring loaded lower clip 2 Swing top of the unit away from DIN Rail DIN Rail Spring Loaded Lower Clip ...

Page 12: ...rogram from the CD ROM 3 Find unit under Select a Unit a Change Gateway s IP address to match that of your PC if DHCP has failed i You will know DHCP has failed if the gateway s IP address is AutoIP at 169 254 X Y ii If successful it will say DHCP d at ex 192 168 0 100 or however your DCHP Client is set up b If you do not see the gateway in this tool then your PC is most likely set up as a static ...

Page 13: ...efault Gateway 2 The gateway must be on the same Network Subnet as the PC whether it s setup for DHCP or Static Once you have both devices on the same network you should be able to ping the gateway using a MS DOS Command Prompt The Screenshot above shows a gateway that is currently set to a static IP Address of 192 168 0 100 If you are able to successfully ping your gateway open a browser and try ...

Page 14: ...ted after every change Multiple changes can be made before a restart but they will not be committed until the gateway is restarted When all desired changes have been made press the Restart Now button The webpage will redirect to our rebooting page shown below The reboot can take up to 20 seconds o If the IP address has not been modified the gateway will automatically redirect to the main page o If...

Page 15: ...bled Configuration cannot be changed during Running Mode If changes are needed click the Configuration Mode button shown in the green box below Configuring Mode Protocol communication is stopped and no data is transmitted Configuration is allowed Navigation green box below You can easily switch between modes and navigate between pages Configuration Diagnostics and Other pages using the buttons on ...

Page 16: ...vice Configuration The device configuration area is where you assign the device description parameter Changes can only be made when the gateway is in Configuration Mode Once you are done configuring the Description click the Save Parameters button ...

Page 17: ...etwork parameters Changes can only be made when the gateway is in Configuration Mode Once you are done configuring the Network Settings click the Save Parameters button If you are changing the IP Address of the gateway the change will not take effect until the unit has been rebooted After reboot you must enter the new IP Address into the URL ...

Page 18: ...ocol communication 3 One Ethernet based protocol on the IP Network layer 2 switch a Ethernet Port 1 used for direct protocol communication b Ethernet Port 2 available for daisy chaining devices together i A Ring topology is NOT supported 4 Two Ethernet based protocols on same IP Network a Ethernet Port 1 used for direct protocol communication with another switch hub or router b Ethernet Port 2 ava...

Page 19: ... is 47808 0xBAC0 4 Enter a unique Instance identifier for the gateway This value must be unique on the BACnet IP network 5 Inactivity Timeout Enter the amount of time in milliseconds the gateway should wait before a timeout state is declared If the BACnet IP client does not initiate communication within this time frame the BACnet IP LED will flash red and the timeout counter will increment Enter z...

Page 20: ...roup by Data Type Default 2 Manual Configure Mode NOTE You may go back and forth between modes but when reverting from Manual Configure Mode to Auto Configure Mode all changes made in Manual Mode will be discarded The setup in the example above will give you the following results 1 AI is created with the address of AI1 8 BIs are created with the addresses BI1 through BI8 500 AOs are created with t...

Page 21: ...Real Time Automation Inc 21 1 800 249 1612 ...

Page 22: ...oat data will be mapped as Analog Objects 4 Any Coils or 1 8 16 32 Bit Binary Packs will be mapped as Binary Objects 5 Any String Data Types will be mapped as CharacterString Value Objects 6 The input or output object direction depends on whether it is configured as a read or write on the other protocol 7 If the other protocol exceeds the number of analog binary or CharacterString value objects th...

Page 23: ...object properties includes any default object names units and COV that are already configured press OK You would want this option if you are adding additional data groups or you want to modify the data group s that already exist ii To delete the current data groups and object properties includes any default object names units and COV that are already there and start over press Cancel 2 For each ob...

Page 24: ...e RTA gateway is monitoring and sending over to the Build Automation System BAS to monitor you can configure the group to represent each device The image above displays 1 device if there are 5 total devices then you can call Group 1 Basement Group 2 1st Floor Group 3 Roof Top etc 3 Enter a Name to identify this object on the network 4 The combination of Group and Name should be unique for each poi...

Page 25: ...ice When in Auto Configure Mode these fields are not configurable Follow these steps to configure binary inputs or outputs in Manual Configure Mode 1 Select Binary Input or Binary Output from the upper left dropdown menu 2 Select a Group to use These group names are defined on this page under the Group Name dropdown menu 3 Enter a Name to identify this object on the network The combination of Grou...

Page 26: ...uto Configure Mode these fields are not configurable Follow these steps to configure CharacterString value reads and writes in Manual Configure Mode 1 Select CharacterString Value Read or CharacterString Value Write from the upper left dropdown menu 2 Select a Group to use These group names are defined on this page under the Group Name dropdown menu 3 Enter a Name to identify this object on the ne...

Page 27: ... The Group Name is designed to be used when there are multiple BACnet IP objects that have the same name This is useful when you have multiple identical devices connected on the other protocol Follow these steps to configure the Group Names in Manual Configure Mode 1 Select Group Name from the upper left dropdown menu 2 For each Group Name used in the previous setup change the name to your desired...

Page 28: ...cting to a BACnet IP client on a different subnet 1 Foreign Device Registration recommended This option can be used ONLY when the BACnet IP Broadcast Management Device BBMD device on the other subnet often integrated into client devices supports Foreign Device Registration To use enter the IP Address of the BBMD device into the gateway and select a Time To Live TTL the TTL defines how often the ga...

Page 29: ...des in which the Web Interface may operate in the gateway a Sever Mode b Client Mode Web Interface Gateway Server Configuration 1 Server Mode where the gateway acts as a web server and responds to HTTP POST and HTTP Get requests from a web services client such as a web browser or Excel a No special configuration is needed to configure the server side of the gateway Skip to the Web Interface Data P...

Page 30: ...upload php b http 192 168 100 1 8080 if special port 8080 is to be used c http yourserver yourdomain 8080 upload asp if special port 8080 is to be used 2 Username Password If the Destination URL entered previously requires basic HTTP authentication then the username or username password should be entered here NOTE Basic HTTP Authentication is subject to interception by a third party on an improper...

Page 31: ...nt over to the web sever Next time the operator sends the same data HelloWorld The WI side gathers the data but the data didn t change so it will not be sent over to the WI portion of the RTA gateway The operator sends 1234567890 from the PLC The WI side of the RTA gateway will process the data and since the data has changed it will be sent over to the web server Mark Data New on New Message When ...

Page 32: ...ch direction in the web interface may be configured for up to 1000 data points there is an overall limit between the read and write direction of 1000 data points total There are three ways to configure this protocol 1 Auto Configure Group by Device Default 2 Auto Configure Group by Data Type 3 Manual Configure NOTE You may go back and forth between modes but when reverting from Manual Mode to eith...

Page 33: ...t Int data will be mapped as INT 32 bit 8 Any 64 Bit Int data will be mapped as INT 64 bit 9 Any 8 Bit Unsigned Int data will be mapped as UINT 8 bit 10 Any 16 Bit Unsigned Int data will be mapped as UINT 16 bit 11 Any 32 Bit Unsigned Int data will be mapped as UINT 32 bit 12 Any 64 Bit Unsigned Int data will be mapped as UINT 64 bit 13 Any 32 Bit Float will be mapped as Float 32 bit 14 Any 64 Bit...

Page 34: ...as two devices with the following setup Device_1 has 1 integer scan line 1 float scan line 1 integer scan line each for 1 point of data Device_2 has 1 integer scan line 1 float scan line each for 2 point2 of data Protocol B is the Web Interface protocol that will be mapped with seven data points but the ordering differs slightly between the two auto configure modes Group by Device Group by Data Ty...

Page 35: ...want to modify the data point s that already exist 4 To delete the data points that are already there and start over press Cancel Configuring Read and Write Data Points Follow these steps to manually configure read and write data points Most of the time the of Read Write Data Points number should be left at the value generated during the Auto Configure method However if additional points need to b...

Page 36: ...ateway 3 Enter a Name for the data point This name will be used in the XML JSON and must follow the following rules a Consist only of alphanumeric characters and the underscore character no spaces b Length between 1 and 32 characters long c Be unique among those assigned to a specific Device d Not begin with the string XML e Reserved names of DeviceName GroupName dataTimeStamp and Diagnostics may ...

Page 37: ...dify the name please see the Web Interface Group Configuration page i If the other protocol is a client master with multiple slaves servers typically this device field is used to represent each of those slaves servers 8 Click the Save Parameters button Web Interface Group Configuration Click the Setup Group Names and Device Names button at the bottom of the Web Interface Configuration page to acce...

Page 38: ... shows how you would configure the data points Since we want to monitor 4 points on each floor you ll need a total of 12 points Once the Groups and Devices have been defined come back to this page to assign a device to a data point name The second image displays how to setup the Groups and Devices We are going to define floor numbers as a Groups and define all devices we are monitoring as displaye...

Page 39: ...e must not start with a number 5 Name must not start with the string XML NOTE Although the names are case insensitive the original capitalization will be maintained and used in the XML JSON 6 After a name is entered a verification check will run on this page to determine if the entered name is valid If a name is entered that fails one of the criteria described above a popup message will appear 7 I...

Page 40: ...Real Time Automation Inc 40 1 800 249 1612 8 When done making changes click the Save Parameters button ...

Page 41: ...ting enter Basics To begin you will need to know the IP address of your 460WI Gateway If you do not know the IP address refer to Accessing the Main Page Section The examples in this document will use 192 168 0 1 for the sake of illustration but your IP will likely be different The most basic GET request that can be sent to the 460WI encodes all of the data points configured in the Gateway The only...

Page 42: ...equesting an individual device For example to request data encoded as XML for a group of devices named Breakers_West the URL would be http 192 168 0 1 gateway xml group Breakers_West The format is http Error Hyperlink reference not valid ADDRESS OF YOUR GATEWAY gateway ENCODING group GROUP S NAME As with requesting data for an individual device the red italicized text in brackets indicates the inf...

Page 43: ...on Inc 43 1 800 249 1612 Note that the string of data point names to filter by begins with a question mark after the group name and each name is separated by an ampersand The ordering of the points names does not matter ...

Page 44: ... encoded data Advanced Optional XML Data Direction Annotation An additional option when requesting all the data from the gateway in XML format is to include the annotateio true option in the request URL This option may only be used when requesting the entire dataset from the gateway in XML This does not apply to requesting JSON data http 192 168 0 1 gateway xml annotateio true This will include an...

Page 45: ... as shown below Description of Format Both XML and JSON 1 The GroupName and DeviceName tags contain the name of name the gevice and the group associated with that element 2 The dataTimeStamp tag indicates the time and date when the data was read from the gateway based upon the time configured in the gateway see Time Configuration page for more information The format of this tag is YYYY MM DDTHH MM...

Page 46: ...7 04T21 06 50 dataTimeStamp Power 237 Power Current 344 Current Device Device GroupName Breaker_Set_A GroupName DeviceName Breaker_2A DeviceName dataTimeStamp 2016 07 04T21 06 50 dataTimeStamp Current_A 37502 Current_A Current_B 8296 Current_B Current_C 36446 Current_C Watts 1002 Watts Device Devices GroupName Breaker_Set_A DeviceName Breaker_1A dataTimeStamp 2016 07 04T21 06 50 Power 237 Watts 34...

Page 47: ...SON is inconvenient Aside from the encoding method itself the primary functional difference between the two methods is that the multipart form data method may be used to write all the devices and data points configured in the 460WI with a single HTTP transaction The application x www form urlencoded post method on the other hand can only write to a single device per HTTP transaction and thus would...

Page 48: ...ion Inc 48 1 800 249 1612 your data the name attribute you should use is WI460XMLData and if you are using JSON the name attribute you should use is WI460JSONData Your application scripting language or library may also ...

Page 49: ...teway the encoding segment of the path JSON or XML is omitted in this case There is no hard limit to the number of points that can be written with a single urlencoded post but the urlencoded string should not exceed 16 000 characters As an extreme example if the data points all have 32 character names and contain STRING data values that are 255 characters long the individual POST would have to be ...

Page 50: ...nput At minimum the XML POST is the Devices root element and at least one Device child element containing the matching DeviceName tag of the device to be written to and finally at least one writable data point tag value pair The following example represents a minimum XML POST This POST will write a value 100 to the point named Temperature which belongs to the device named Breaker Expanded XML Inpu...

Page 51: ...quivalent characters before writing the STRING data to the other protocol The reverse is also true when reading STRING data from the other protocol Minimum JSON Input At minimum a valid JSON post must include the root array one Device Object which must include the DeviceName name value pair member to identify the device followed by at least one writeable name value pair member The following exampl...

Page 52: ...ngle JSON write Special Note for JSON Strings There is an additional consideration when writing STRING data types The gateway recognizes and will convert the standard JSON escape sequences to their ASCII equivalents when passing the STRING value to the mating protocol The reverse is also true when reading STRING data from the mating protocol The exception to this rule is the u Unicode code point e...

Page 53: ...teway will automatically take the string data type from one protocol and map it into the other See String Auto Configure section for more details Option 3 Manual Configure Mappings If you don t want to use the Auto Configure Mappings function you must use the manual mapping feature to configure translations Option 4 Manipulation Scaling You can customize your data by using math operations scaling ...

Page 54: ...Display Data button to view how the data is mapped and what the values of each mapping are Here you will see how each data point excluding strings is mapped To view select the device from the dropdown menu and click View to generate the information regarding that device Then select either the Protocol 1 to Protocol 2 or Protocol 2 to Protocol 1 button correlating to the direction you wish to see t...

Page 55: ...I3 on BACnet NOTE If a data point is mapped twice only the first instance of it will show here EX If Modbus 400001 400040 from Slave 1 are both mapped to AI1 only 400001 will show as being mapped to AI1 If there are values of on this page it indicates that the source has not yet been validated and no data is being sent to the destination The example below reflects the Modbus to PLC flow of data Th...

Page 56: ...view the actual data mappings click the Edit Mapping button For more details see the Data Mapping Explanation section To view the data mappings purely as text click the View as Text button For more details see the View Data Mapping as Text section ...

Page 57: ...ups from a string click the dropdown menu to generate the information regarding that device The string data will be displayed in both Hex and ASCII only the ASCII data is sent The example below shows data that is coming from the source device A group will be displayed for each Parsing Concatenating String field that is configured In the Group drop down Line1 is defined on the ASCII Device configur...

Page 58: ...s Info drop down and navigating to ASCII Diagnostics page You will also have to select the port you want to view in the dropdown below ASCII To view the string mappings click the Edit Mapping button For more details see the String Mapping Explanation section NOTE Only String data types can be mapped to another String data type To view the string mappings purely as text click the View as Text butto...

Page 59: ...ion would look like my example below There are more detailed examples of what all the fields represent in the ASCII Parsing section The message is broken up into 3 Groups or Parsing fields To view the Entire message click on the Diagnostic drop down select Diagnostics Info Select ASCII click view select your Port Whole data will be in the Last Message Sent Diagnostic box ...

Page 60: ...data type If the Auto Configure function does not map the data as you want or you want to add modify the mappings you may do so by going into Manual Configure mode The following are examples of the Auto Configure function 1 This example shows a common valid setup a Both Source values were able to be mapped to a corresponding Destination value 2 This example shows how Auto Configure will make its b...

Page 61: ...t then only 1 operation is allowed c Select the Operation s to perform i Math Operations are performed in the order they are selected ii If more than one point is selected on the source the Math Operations will be performed on every point d Enter the value s for the operation Example of Add similar for Subtract Multiple Divide and MOD This will add a value of 10 to the source field before it is wr...

Page 62: ...case In this example Ram0 is scaled into Ram1 Ram1 is then increased by 5 and stored into Ram2 Ram0 and Ram2 could be considered a source or destination group 2 Temporary Ram Double a This is like the Temporary Ram Int 64 except manipulations will be conducted against the 64bit floating point to allow for large data 3 Ticks Per Second a The gateway operates at 200 ticks per second This equates to ...

Page 63: ...ays to map the NetBmpStat Option 1 Map the whole 32bit value to a destination Example below shows the NetBmpStat is going to an Analog BACnet object Using a connection of 5 Modbus Slave devices AI1 will show a value of 31 0000 Open a calculator with programmer mode and type in 31 this will represent bits 0 4 are on This mean all 5 devices are connected and running If using an AB PLC with a Tag def...

Page 64: ...ault 0x80 7 128 nonrecoverable fault For this example the ETC Status is mapped to a PLC tag called PLC_Status Example ETC Status is 0x00000013 19 decimal here is the break down Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x02 1 on 2 connected 0 not connected 0x10 4 on 16 running usually added to connected Total 0x13 19 External Faults 0x0000FF00 bit 8 15 2nd byte Hex Bit Posi...

Page 65: ...le fault config err 0x10 28 268 435 456 Configuration Mode 0x20 29 536 870 912 No Ethernet Cable Plugged In For this example the MC Status is mapped to a PLC tag called MC_Status Example MC Status is 0x00010041 65601 decimal here is the break down we know that bytes 1 and 3 are being used so here is the break down Common Status Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x40...

Page 66: ...e string 1 Enable red box above Check to enable mapping If not checked this mapping is skipped 2 Source Field yellow box above a Group Select the string data group you set up in the protocol config to use for this mapping b String This is the string used for this mapping 3 Destination Field green box above a Group Select the string data group you set up in the protocol config to use for this mappi...

Page 67: ...nual Configure Mode or click Cancel to remain in Auto Configure Mappings Mode Once OK is clicked there are 2 options on how to proceed from here 1 To keep the mappings that are already configured press OK a You would want this option if you are adding additional mappings or you want to modify the mapping s that already exist 2 To delete the mappings that are already there and start over press Canc...

Page 68: ...top of the Mapping Configuration page and select Auto Configure Mappings Click OK to proceed to delete all current mappings and go back to Auto Configure Mappings Mode Click Cancel to keep all mappings and remain in Manual Configure Mode NOTE Once you revert to Auto Configure Mapping Mode there is no way to recover the mappings you lost Any mappings you previously have added will be deleted as wel...

Page 69: ... at register 1 and want to see if 400011 is mapped If it is not in this text box then it is not mapped and no data will be transferred This is the text display for the example shown under the Data Mapping Adding Diagnostic Information section String Mapping The View as Text page displays the string mapping s you set up in the String Mapping section Each line on this page will read as follows Mappi...

Page 70: ...hake value is set equal to Trigger value 5 Map Handshake to reference data point Note is an internal reference to the Server Slave number you are settings up ex RTA Server Slave products can only be Trigger 1 and Handshake 1 since we are only 1 device If RTA is a Master Client then you can have a Trigger for each server slave connected too How do you set this up In this example I m using a 460MCBS...

Page 71: ...appings 4 The first mapping is going to be the Data Validation Triggering AO21 will write to the RTA MC Trigger 1 will mark data invalid 5 The second mapping the MC Handshake will increment that all data is validated and write to AI21 all data is validated The value of AI40 and AO21 should be the same ...

Page 72: ...max of 32 characters case sensitive a Re enter the Password 4 E mail In case the password was forgotten a user can have their password e mailed to them if e mail was configured 5 Hint A helpful reminder of what the password is THIS IS NOT A TOTAL SECURITY FEATURE The security feature offers a way to password protect access to diagnostics and configuration on the network The security feature does n...

Page 73: ...y can have a separate security level associated with it for each user Security Levels 1 Full Access Capability to view and configure a web page 2 View Access Capability to view a web page but cannot configure parameters 3 No Access No capability of viewing the web page and page will be removed from Navigation ...

Page 74: ...sword This is used to reset security settings Confirm reset password must be selected to confirm this action Once confirmed there is a 15 minute window to do a hard reset of the gateway by physically removing and restoring power from the gateway Once power is restored you may navigate to the IP address of the gateway as normal Security Log Out Once a user is done with a session they may click logo...

Page 75: ...o use 2 SMTP Mail Password If authentication is required enter the SMTP Server s password Optional 3 SMTP Server Enter the Name of the SMTP Server or the IP Address of the Server 4 From E mail Enter the e mail that will show up as the sender 5 To E mail Enter the e mail that is to receive the e mail 6 E mail Group Choose a group for the user This is used in other web pages Click the Save Parameter...

Page 76: ...ection a Top dropdown select the Data Group This dropdown menu will contain all groups that go from the gateway to the network b Lower dropdown select the Data Point s Specific Point This is used to select which point in the group will be monitored for alarms 4 In the Set Error Section a Select the Set Error Operation in the top dropdown menu Available options are and Change of State COS This is t...

Page 77: ...the Clear Error Value Ex Ticks Since Powerup 5000 This will clear the alarm after 5000 ticks have elapsed since the unit powered up 6 Enter an Alarm Name This will make the alarm unique and will be available in the Alarm Status page as well as in the email generated by the alarm 7 Select an email to associate this alarm with When an alarm is set it sends an email When an alarm is cleared it will a...

Page 78: ...rm 7 Status The current status of the alarm either OK or ALARM 8 of Times Active This count represents the number of times this alarm has become active If an alarm is triggered this count will increment Alarms Active While one or more alarms are active every page will display Alarms Active at the top of the page This will no longer be displayed if all active alarms have been cleared When an alarm ...

Page 79: ...When an alarm is cleared the following will occur 1 A one time notification will be sent to the email associated with the alarm a For duplicate emails to occur the alarm must become active and then be cleared again 2 Total Alarms Active will decrement Last Active Alarm will not be changed 3 Status of the Individual Alarm will be reset to OK ...

Page 80: ...This is to be used to prevent jitter Default value is 0ms This timer takes priority over the Stale Data Timer There is a separate timer per data mapping This timer is active only after the first write goes out and the first COS event occurs 3 Writes Before Reads If multiple writes are queued execute of Writes Before Reads before the next read occurs Default is 10 and should fit most applications W...

Page 81: ...Alarm that was active Common Errors 1 Destination or Source Point does not exist a Solution Re map the mapping 2 Source or Destination Pointer too small a There is not enough space on either the Source or the Destination for the data you want to copy This is typically seen when the Destination is smaller than the amount of data being transferred to it 3 Range Discard Min or Max Value a The actual ...

Page 82: ...IP Server this will only clear the values for the BACnet IP Server section of the gateway Device Status 1 Connected The gateway is connected to a BACnet IP client 2 Not Connected The gateway is not connected to a BACnet IP client 3 Error Timeout The gateway has not received a read write request in the amount of time specified by the Inactivity Timeout LED Status 1 Good Communication Solid Green Co...

Page 83: ...7 Read Property Response Sent Number of Read Property Responses sent to the BACnet IP client 8 Read Multiple Property Response Sent Number of Read Property Multiple responses sent to the BACnet IP client 9 Write Property Response Sent Number of Write Property responses sent to the BACnet IP client 10 Write Multiple Property Response Sent Number of Write Property Multiple responses sent to the BACn...

Page 84: ... Service request denied BACnet IP request cannot be processed because the BACnet IP connection is not established d Read access denied BACnet IP read request cannot be processed e Unknown object BACnet IP client tried to access an object our gateway does not support f Unknown property BACnet IP client tried to access a property our gateway does not support for that object type g Unsupported object...

Page 85: ...ST operations and the inactivity timeout if configured has not expired 2 Connected Idle The gateway is servicing HTTP GET or HTTP POST operations and the inactivity timeout has expired 3 Not Connected The gateway has never serviced any HTTP GET or HTTP POST operations 4 Fatal Error No Configuration No data points have been configured for the Web Interface LED Status 1 Solid Green Connected The gat...

Page 86: ...pe for data point referenced 8 Failed GET 403 Forbidden a Number of times a GET request came from an unauthorized IP address or an IP address without enough READ privileges 9 Failed POST 403 Forbidden a Number of times a POST request came from an unauthorized IP address or an IP address without enough WRITE privileges 10 Client HTTP Responses a Number of times the Automatic Data Transfer to User H...

Page 87: ...N File Post Procedure b Internal Errors Should rarely see and indicated a major problem in the gateway i XML JSON Output I O Failure ii XML JSON Output Buffer Overflow iii Internal POST Error 500 c HTTP Errors i Error 404 URL Invalid d URL Encoded POSTs Will show Invalid Post Attempt followed by one of the following i POST to invalid Device Device Name ii Failed Write Invalid Point Name to Device ...

Page 88: ...ocol is a master client you may set the LED to represent either all slaves servers configured in the gateway or a slave server device To select a slave server device 1 Select the protocol in the left dropdown menu 2 Click Save Parameters to generate the second dropdown menu 3 Select the individual slave server in the right dropdown menu Click the Save Parameters button to commit the changes and re...

Page 89: ...ther device into the 460 gateway whenever it is in Configuration Mode Upon clicking the Choose File button you will be prompted to select a location from which to load the saved file Once the location is selected you can choose the Import Network Settings checkbox if you want to load the network settings of the configuration file or just load the configuration without the network setting If you ch...

Page 90: ...ntered an error while trying to load the saved configuration the gateway will indicate the first error it found and a brief description about it under the Load Configuration button Contact RTA Support with a screenshot of this error to further troubleshoot ...

Page 91: ...ay you wish to copy the configuration from 2 Power up the gateway you wish to copy the configuration to DO NOT INSERT SD CARD YET 3 Navigate to the webpage inside the unit 4 Navigate to the dropdown Other Utilities 5 If you are not currently in Mode Configuration go into Configuration Mode by clicking the Configuration Mode button at the top left hand side of the screen 6 Press the Revert to Manuf...

Page 92: ...ardware 1 On the front of the gateway below the Power LED there is a small pinhole Using a paperclip press the button through this pinhole and hold the button for at least 5 seconds 2 After 5 seconds the unit will acknowledge the command and LED 1 and LED 2 will start an alternate Blink Green quickly pattern 3 Release the button and the gateway will reset both Ethernet ports to default IP settings...

Page 93: ...stored in the Flash File System within the gateway Identify your device by clicking the Start Flashing LEDs button By clicking this button the two diagnostic LEDs will flash red and green Once you have identified which device you are working with click the button again to put the LEDs back into running mode Configure the size of the log through the Log Configuration Bring the device back to its la...