Real Time Automation, Inc.
52
1-800-249-1612
Diagnostics
– DF1 Master
Select the DF1 Master in the top dropdown menu on the Diagnostic page to view a breakdown of the
diagnostics and common strings that are displayed on the page. You may also view individual Slave
counters by selecting the device in the
All Slaves
dropdown and clicking
View
. Additional diagnostic
information can be found by clicking the
Help
button.
NOTE
: This page will auto-refresh every 5 seconds with the latest data.
Clear All Values
- This will only affect current displayed values.
1)
This will return all values displayed to 0 and clear the Status Strings.
Example: If Viewing DF1 Master
–
Slave Address 1, this will only clear the values for Slave Address 1.
This will reduce the
All Slaves
values indirectly.
Device Status
- This will only display when viewing
All Slaves
.
1)
Connected and Running
–
the gateway is connected to all of the DF1 Slaves.
2)
Error: Timeout
–
No DF1 Scan Lines are configured under an enabled Slave.
Or, one or more enabled D1 Slaves are missing.
a.
Verify DF1 device for correct Destination ID.
b.
Verify that Port Settings used match the DF1 Slave(s) that the gateway is communicating with.
c.
Verify wires for specific port settings.
3)
Dependency Protocol Faulted
–
The dependent protocol is missing causing the communication to
stop.
4)
Unknown: First Scan Not Complete
–
Multiple Scan Lines are set up for the device and the gateway
has not completed all of the scan lines for the first time.
5)
Fatal Error: Couldn’t Open H
ardware Port
–
The serial port selected on the DF1 Master Configuration
page is not configured.
6)
Fatal Error: No Configuration
–
No DF1 Slaves are enabled though a Serial Port is enabled.