RTA 460PSBM-N2EW, Product User Manual

Page 1: ...Real Time Automation Inc 1 1 800 249 1612 Firmware Version 8 7 53 460PSBM N2EW Protocol Gateway Product User Guide ...

Page 2: ...sion or limitation of incidental or consequential damages therefore the limitations set forth in this agreement may not apply to you No patent liability is assumed by Real Time Automation with respect to use of information circuits equipment or software described in this manual Government End Users If this software is acquired by or on behalf of a unit or agency of the United States Government thi...

Page 3: ...uration 21 PROFINET IO Server Slot Configuration 22 PROFINET IO Server Slot Configuration Auto Configure 23 Auto Configure Group by Device vs Auto Configure Group by Data Type 24 Group by Device Default Method 24 Group by Data Type 24 PROFINET IO Server Slot Configuration Manual Mode 25 Setting up the PLC Example Using Simatic Classic Step 7 26 Setting up the PLC Example Using TIA Portal 32 BACNet...

Page 4: ...ggering Data Validiation Triggering 58 Security Configuration 60 Security Configuration Security Levels 61 Security Log In 62 Security Log Out 62 Email Configuration 63 Alarm Configuration 64 Diagnostics Alarm Status 66 Alarms Active 66 Alarms Clear 67 Change of State COS Configuration 68 Diagnostics Info 69 Diagnostics Mapping 69 Diagnostics PROFINET IO Server 70 Diagnostics BACnet MS TP Master 7...

Page 5: ...Real Time Automation Inc 5 1 800 249 1612 Intelligent Reset Button 80 Utilities 81 ...

Page 6: ...ftware 2 TCP BMS BM now Available on N2E and N2EW hardware Platform 3 New ASCII Mode Available on TCP A USB WI protocols 4 User Guides updated with more examples Bug Fixes 1 Improved Data Mapping and String Mapping performance 2 Improved functionality performance on EC ETC ES MC MS BS BC A WI PS protocols 8 7 22 4 6 21 Features Added 1 Support for RSLogix Versions 32 with unsigned data type suppor...

Page 7: ...SCII devices is dependent on the Hardware and Product number of the 460 gateway For further customization and advanced use please reference the appendices located on the CD or online at http www rtautomation com product 460 gateway support If at any time you need further assistance do not hesitate to call Real Time Automation support Support Hours are Monday Friday 8am 5pm CST Toll free 1 800 249 ...

Page 8: ...ch as LEDs For these sections be sure to identify the hardware platform you are using To find which hardware platform you are using 1 Look on the front or back label of the unit for the part number 2 On the webpage inside the gateway navigate to the dropdown menu under Other and select Utilities Click the Listing of Revisions button The full part number is displayed here Once you have the full par...

Page 9: ...ower the gateway 1 2 1 Connect a 12 24 VDC power source to the gateway Red Wire Black Wire a The unit draws 8 VDC 900mA 7 2W Max b The unit draws 35 VDC 900mA 31 5W Max c The gateway has a voltage operating range from 8 35 VDC 24 VDC is recommended Warning Improper wiring will cause unit failure Use the Screw Terminals power connection ...

Page 10: ...d The unit is certified to be operated at 40 C to 50 C Instructions d alimentation et d installation pour environnement dangereux Cet équipement est conçu pour être utilisé uniquement dans des lieux de classe I division 2 groupes A B C et D ou non dangereux AVERTISSEMENT RISQUE D EXPLOSION Ne débranchez pas l équipement à moins que le courant ne soit coupé ou que la zone ne présente aucun danger A...

Page 11: ... port specific parameters These settings must match the settings of the device s that you are connecting to Only 1 mode can be configured for this hardware Below are the wiring pinouts for each mode When you have completed your port configuration click the Save Parameters button RS232 pinouts RS485 pinouts ...

Page 12: ...Real Time Automation Inc 12 1 800 249 1612 RS422 pinouts ...

Page 13: ...ge under the DIN Rail 3 While pressing the 460PSBM N2EW against the rail press up to engage the spring loaded lower clip and rotate the unit parallel to the DIN Rail 4 Release upward pressure Removing Follow these steps to remove your interface converter 1 Press up on unit to engage the spring loaded lower clip 2 Swing top of the unit away from DIN Rail DIN Rail Spring Loaded Lower Clip ...

Page 14: ...rogram from the CD ROM 3 Find unit under Select a Unit a Change Gateway s IP address to match that of your PC if DHCP has failed i You will know DHCP has failed if the gateway s IP address is AutoIP at 169 254 X Y ii If successful it will say DHCP d at ex 192 168 0 100 or however your DCHP Client is set up b If you do not see the gateway in this tool then your PC is most likely set up as a static ...

Page 15: ...efault Gateway 2 The gateway must be on the same Network Subnet as the PC whether it s setup for DHCP or Static Once you have both devices on the same network you should be able to ping the gateway using a MS DOS Command Prompt The Screenshot above shows a gateway that is currently set to a static IP Address of 192 168 0 100 If you are able to successfully ping your gateway open a browser and try ...

Page 16: ...arted after every change Multiple changes can be made before a restart but they will not be committed until the gateway is restarted When all desired changes have been made press the Restart Now button The webpage will redirect to our rebooting page shown below The reboot can take up to 20 seconds If the IP address has not been modified the gateway will automatically redirect to the main page If t...

Page 17: ...bled Configuration cannot be changed during Running Mode If changes are needed click the Configuration Mode button shown in the green box below Configuring Mode Protocol communication is stopped and no data is transmitted Configuration is allowed Navigation green box below You can easily switch between modes and navigate between pages Configuration Diagnostics and Other pages using the buttons on ...

Page 18: ...he Save Parameters button Network Configuration The network configuration area is where you assign the IP address and other network parameters Changes can only be made when the gateway is in Configuration Mode Once you are done configuring the Network Settings click the Save Parameters button If you are changing the IP Address of the gateway the change will not take effect until the unit has been ...

Page 19: ...different Network Interface options Independent Mode Switch Mode and Wi Fi Mode Below you can find the different use cases that each interface option allows for Independent Mode 1 Two Ethernet based protocols on the same IP Network a Ethernet Port 1 used OR b Ethernet Port 2 used OR c Wi Fi used OR ...

Page 20: ...ology is NOT supported 2 Two Ethernet based protocols on same IP Network a Ethernet Port 1 used for direct protocol communication with another switch hub or router b Ethernet Port 2 available for a daisy chaining devices together i A Ring topology is NOT supported 3 Two Ethernet based protocols on different IP Networks a Not Possible must use Independent Mode Wireless Mode Only Wi Fi is used for p...

Page 21: ...ed by TIA Portal or Classic STEP 7 Note To properly set communication to the PROFINET controller you will need to install the GSD file that is downloadable on the configuration web page or on the CD that was shipped with the unit For instructions on how to do this please see the Setting up the PLC Example Using Simatic Step 7 software and Setting up the PLC Example Using TIA Portal sections WARNIN...

Page 22: ...gurable Options include 8 16 32 64 and 128 Bytes 3 Data Format sets the formatting of the data Automap will use this packing size to map data to from the other protocol There are three ways to configure this protocol 1 Auto Configure Group by Device Default 2 Auto Configure Group by Data Type 3 Manual Mode NOTE You may go back and forth between modes but when reverting from Manual Mode to either o...

Page 23: ...er possible 5 Any 32 Bit Float will be mapped as 32 Bit Float 6 Any 64 Bit Float will be mapped as 64 Bit Float 7 Any Strings will be mapped as Short String 8 Any Coils or 1 8 16 32 Bit Binary Packs will be mapped as Binary 8 Bit Pack Binary 16 Bit Pack Binary 32 Bit Pack matching bit sizes whenever possible 9 The input or output direction depends on whether it is configured as an input read or ou...

Page 24: ...e other protocol on the gateway and auto configures the data groups on the PROFINET server for all the data points within the other protocol Another way to view this option is to say that the data points allocated are packed together so there is very little wasted data space The data is packed or optimized Example Protocol A is a master client protocol that has 2 devices with the same setup Device...

Page 25: ...s clicked there are two options for how to proceed 4 To keep the data slots that are already configured press OK i You would want this option if you are adding additional data slots or you want to modify the data slot s that already exist 5 To delete the data slots that are already there and start over press Cancel 6 Input Slots Select the data size in bytes to move data from the gateway to the co...

Page 26: ...he hardware option in the right pane Double click on the Hardware icon 2 IF YOU HAVE ALREADY INSTALLED THE GSD FILE SKIP TO STEP 9 OTHERWISE Under Options select Install GSD Files 3 On the PROFINET IO Server configuration page download the zip file 4 Browse to folder containing the GSD file 5 Select the GSD file from the box and click Install 6 When prompted to confirm installation because it cann...

Page 27: ...ll see the RTA profile under PROFINET IO Additional Field Devices Gateway 460PSxx 9 IF YOU HAVE ALREADY CONFIGURED THE PROFINET I O CONTROLLER SKIP TO STEP 11 OTHERWISE Right click on the PN IO block and select Insert PROFINET IO System 10 In the properties window set the IP Address to match that of the PROFINET I O controller and press New and OK ...

Page 28: ...tomation Inc 28 1 800 249 1612 11 Find the RTA device in the I O tree It will be under PROFINET IO Additional Field Devices Gateway 460PSxx 460PSxx 1 port 12 Once found drag the Standard icon into the network line ...

Page 29: ...utomation Inc 29 1 800 249 1612 13 Double click the gateway icon to open the properties window If not already done uncheck the Assign IP Address via IO controller option some versions already do this and press OK ...

Page 30: ...device click on the PLC tab select Ethernet then Assign Device Name 15 Click the Assign name button to give the RTA gateway a name This name will appear on the RTA PROFINET configuration page If you would like to assign your own name simple right click on the RTA device and select the objects properties ...

Page 31: ...he Save and Compile button and then the Download to PLC button Terminology Note and Example I addresses refer to input Q addresses refer to output B refers to bytes and W refers to words So in this case IB0 would be used to represent how many bytes to read starting from IB1 up to IB127 Likewise QB0 would be used to represent how many bytes of information to write starting from QB1 up to QB127 NOTE...

Page 32: ...IA Portal This is how you would set up the following example in your controller 1 In your project click the Device View tab and select your PLC 2 IF YOU HAVE ALREADY INSTALLED THE GSD FILE SKIP TO STEP 9 OTHERWISE Under Options select Manage general station description file GSD ...

Page 33: ...9 1612 3 On the RTA PROFINET IO Server configuration page download the zip file 4 Browse to folder containing the GSD file 5 Check the box to the left of the imported path and click Install 6 Click Close when it was installed successfully ...

Page 34: ...ardware platform if it has one Ethernet port or 2 Ethernet ports determines the icon to use 9 Drag the 460PSxx 1 port next to the PLC click on the Not Assigned and select the PLC to connect to 10 Once the RTA device is in the network click the Device view tab 11 From the dropdown menu select rta 460ps Right click on the RTA device to select Properties 12 Go down to the Ethernet addresses 13 Be sur...

Page 35: ... 1 800 249 1612 a The PROFINET Device Name field is the name to assign to the RTA gateway b Make sure the PROFINET device and the gateway are on the same network 14 Right click on the RTA device and select the Assign device name ...

Page 36: ...on to give the RTA a valid name on the network Once the RTA gateway is in run mode this name will appear on the PROFINET web page 16 To match the above configuration in the 460 gateway add one 8 byte input module to slot 1 one 128 byte input module to slot 2 and one 32 byte output module to slot 11 ...

Page 37: ...to Device button in red 19 Once everything is downloaded to the PLC there will be a green check box on both devices then click Go Online see red box Terminology Note and Example I addresses refer to input Q addresses refer to output B refers to bytes and W refers to words So in this case you would use IB1 8 IB68 195 and QB1 32 to access the data to from the gateway in the PLC NOTE When using a Sho...

Page 38: ...imum MAC ID that the gateway will communicate with on the BACnet MS TP network This value should be equal to or greater than the largest MAC ID on the MS TP Network The gateway cannot communicate with any MAC ID that is greater than the value entered in this field In an ideal network this should match the other devices on the BACnet MS TP network 5 Enter a Name Description and Location for the gat...

Page 39: ...and click the Delete Slave button d Click Save Parameters to save your changes before a restart or going to another configuration page 2 The Enable check box should be selected for the device 3 Enter a Device Label to identify the device within the gateway 4 Enter the unique Instance that matches the slave If this value doesn t match the gateway will timeout 5 Bit Pack Select the formatting of the...

Page 40: ...acterString Value 3 Enter a Starting Object 4 Enter the of consecutive objects to read for that object type You can enter a value of 1 to 128 Configuring Writes Scan Lines Follow these steps to manually configure Write Scan Lines 1 Select View Write Scan Lines if not already selected 2 Select an Object Type for each Scan Line Options include Analog Output Analog Value Binary Output Binary Value Mu...

Page 41: ...teway will automatically take the string data type from one protocol and map it into the other See String Auto Configure section for more details Option 3 Manual Configure Mappings If you don t want to use the Auto Configure Mappings function you must use the manual mapping feature to configure translations Option 4 Manipulation Scaling You can customize your data by using math operations scaling ...

Page 42: ...Display Data button to view how the data is mapped and what the values of each mapping are Here you will see how each data point excluding strings is mapped To view select the device from the dropdown menu and click View to generate the information regarding that device Then select either the Protocol 1 to Protocol 2 or Protocol 2 to Protocol 1 button correlating to the direction you wish to see t...

Page 43: ...I3 on BACnet NOTE If a data point is mapped twice only the first instance of it will show here EX If Modbus 400001 400040 from Slave 1 are both mapped to AI1 only 400001 will show as being mapped to AI1 If there are values of on this page it indicates that the source has not yet been validated and no data is being sent to the destination The example below reflects the Modbus to PLC flow of data Th...

Page 44: ...view the actual data mappings click the Edit Mapping button For more details see the Data Mapping Explanation section To view the data mappings purely as text click the View as Text button For more details see the View Data Mapping as Text section ...

Page 45: ...ups from a string click the dropdown menu to generate the information regarding that device The string data will be displayed in both Hex and ASCII only the ASCII data is sent The example below shows data that is coming from the source device A group will be displayed for each Parsing Concatenating String field that is configured In the Group drop down Line1 is defined on the ASCII Device configur...

Page 46: ...s Info drop down and navigating to ASCII Diagnostics page You will also have to select the port you want to view in the dropdown below ASCII To view the string mappings click the Edit Mapping button For more details see the String Mapping Explanation section NOTE Only String data types can be mapped to another String data type To view the string mappings purely as text click the View as Text butto...

Page 47: ...ion would look like my example below There are more detailed examples of what all the fields represent in the ASCII Parsing section The message is broken up into 3 Groups or Parsing fields To view the Entire message click on the Diagnostic drop down select Diagnostics Info Select ASCII click view select your Port Whole data will be in the Last Message Sent Diagnostic box ...

Page 48: ...data type If the Auto Configure function does not map the data as you want or you want to add modify the mappings you may do so by going into Manual Configure mode The following are examples of the Auto Configure function 1 This example shows a common valid setup a Both Source values were able to be mapped to a corresponding Destination value 2 This example shows how Auto Configure will make its b...

Page 49: ...t then only 1 operation is allowed c Select the Operation s to perform i Math Operations are performed in the order they are selected ii If more than one point is selected on the source the Math Operations will be performed on every point d Enter the value s for the operation Example of Add similar for Subtract Multiple Divide and MOD This will add a value of 10 to the source field before it is wr...

Page 50: ...case In this example Ram0 is scaled into Ram1 Ram1 is then increased by 5 and stored into Ram2 Ram0 and Ram2 could be considered a source or destination group 2 Temporary Ram Double a This is like the Temporary Ram Int 64 except manipulations will be conducted against the 64bit floating point to allow for large data 3 Ticks Per Second a The gateway operates at 200 ticks per second This equates to ...

Page 51: ...ays to map the NetBmpStat Option 1 Map the whole 32bit value to a destination Example below shows the NetBmpStat is going to an Analog BACnet object Using a connection of 5 Modbus Slave devices AI1 will show a value of 31 0000 Open a calculator with programmer mode and type in 31 this will represent bits 0 4 are on This mean all 5 devices are connected and running If using an AB PLC with a Tag def...

Page 52: ...ault 0x80 7 128 nonrecoverable fault For this example the ETC Status is mapped to a PLC tag called PLC_Status Example ETC Status is 0x00000013 19 decimal here is the break down Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x02 1 on 2 connected 0 not connected 0x10 4 on 16 running usually added to connected Total 0x13 19 External Faults 0x0000FF00 bit 8 15 2nd byte Hex Bit Posi...

Page 53: ...le fault config err 0x10 28 268 435 456 Configuration Mode 0x20 29 536 870 912 No Ethernet Cable Plugged In For this example the MC Status is mapped to a PLC tag called MC_Status Example MC Status is 0x00010041 65601 decimal here is the break down we know that bytes 1 and 3 are being used so here is the break down Common Status Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x40...

Page 54: ...e string 1 Enable red box above Check to enable mapping If not checked this mapping is skipped 2 Source Field yellow box above a Group Select the string data group you set up in the protocol config to use for this mapping b String This is the string used for this mapping 3 Destination Field green box above a Group Select the string data group you set up in the protocol config to use for this mappi...

Page 55: ...nual Configure Mode or click Cancel to remain in Auto Configure Mappings Mode Once OK is clicked there are 2 options on how to proceed from here 1 To keep the mappings that are already configured press OK a You would want this option if you are adding additional mappings or you want to modify the mapping s that already exist 2 To delete the mappings that are already there and start over press Canc...

Page 56: ...top of the Mapping Configuration page and select Auto Configure Mappings Click OK to proceed to delete all current mappings and go back to Auto Configure Mappings Mode Click Cancel to keep all mappings and remain in Manual Configure Mode NOTE Once you revert to Auto Configure Mapping Mode there is no way to recover the mappings you lost Any mappings you previously have added will be deleted as wel...

Page 57: ... at register 1 and want to see if 400011 is mapped If it is not in this text box then it is not mapped and no data will be transferred This is the text display for the example shown under the Data Mapping Adding Diagnostic Information section String Mapping The View as Text page displays the string mapping s you set up in the String Mapping section Each line on this page will read as follows Mappi...

Page 58: ...hake value is set equal to Trigger value 5 Map Handshake to reference data point Note is an internal reference to the Server Slave number you are settings up ex RTA Server Slave products can only be Trigger 1 and Handshake 1 since we are only 1 device If RTA is a Master Client then you can have a Trigger for each server slave connected too How do you set this up In this example I m using a 460MCBS...

Page 59: ...appings 4 The first mapping is going to be the Data Validation Triggering AO21 will write to the RTA MC Trigger 1 will mark data invalid 5 The second mapping the MC Handshake will increment that all data is validated and write to AI21 all data is validated The value of AI40 and AO21 should be the same ...

Page 60: ...max of 32 characters case sensitive a Re enter the Password 4 E mail In case the password was forgotten a user can have their password e mailed to them if e mail was configured 5 Hint A helpful reminder of what the password is THIS IS NOT A TOTAL SECURITY FEATURE The security feature offers a way to password protect access to diagnostics and configuration on the network The security feature does n...

Page 61: ...y can have a separate security level associated with it for each user Security Levels 1 Full Access Capability to view and configure a web page 2 View Access Capability to view a web page but cannot configure parameters 3 No Access No capability of viewing the web page and page will be removed from Navigation ...

Page 62: ...sword This is used to reset security settings Confirm reset password must be selected to confirm this action Once confirmed there is a 15 minute window to do a hard reset of the gateway by physically removing and restoring power from the gateway Once power is restored you may navigate to the IP address of the gateway as normal Security Log Out Once a user is done with a session they may click logo...

Page 63: ...o use 2 SMTP Mail Password If authentication is required enter the SMTP Server s password Optional 3 SMTP Server Enter the Name of the SMTP Server or the IP Address of the Server 4 From E mail Enter the e mail that will show up as the sender 5 To E mail Enter the e mail that is to receive the e mail 6 E mail Group Choose a group for the user This is used in other web pages Click the Save Parameter...

Page 64: ...ection a Top dropdown select the Data Group This dropdown menu will contain all groups that go from the gateway to the network b Lower dropdown select the Data Point s Specific Point This is used to select which point in the group will be monitored for alarms 4 In the Set Error Section a Select the Set Error Operation in the top dropdown menu Available options are and Change of State COS This is t...

Page 65: ...the Clear Error Value Ex Ticks Since Powerup 5000 This will clear the alarm after 5000 ticks have elapsed since the unit powered up 6 Enter an Alarm Name This will make the alarm unique and will be available in the Alarm Status page as well as in the email generated by the alarm 7 Select an email to associate this alarm with When an alarm is set it sends an email When an alarm is cleared it will a...

Page 66: ...m either OK or ALARM 8 of Times Active This count represents the number of times this alarm has become active If an alarm is triggered this count will increment Alarms Active While one or more alarms are active every page will display Alarms Active at the top of the page This will no longer be displayed if all active alarms have been cleared When an alarm is activated the following will occur 1 A ...

Page 67: ...l occur 1 A one time notification will be sent to the email associated with the alarm a For duplicate emails to occur the alarm must become active and then be cleared again 2 Total Alarms Active will decrement Last Active Alarm will not be changed 3 Status of the Individual Alarm will be reset to OK ...

Page 68: ...This is to be used to prevent jitter Default value is 0ms This timer takes priority over the Stale Data Timer There is a separate timer per data mapping This timer is active only after the first write goes out and the first COS event occurs 3 Writes Before Reads If multiple writes are queued execute of Writes Before Reads before the next read occurs Default is 10 and should fit most applications W...

Page 69: ...Alarm that was active Common Errors 1 Destination or Source Point does not exist a Solution Re map the mapping 2 Source or Destination Pointer too small a There is not enough space on either the Source or the Destination for the data you want to copy This is typically seen when the Destination is smaller than the amount of data being transferred to it 3 Range Discard Min or Max Value a The actual ...

Page 70: ...tatus 1 Connected A PROFINET IO controller has a connection for the gateway 2 Not Connected a The PROFINET IO controller has not initiated communication to the gateway b The PROFINET IO server has an invalid configuration or no parameters configured LED Status 1 Solid Green Connected and Running Connected to a PROFINET IO controller and online 2 Flashing Green Connection not yet attempted Valid Co...

Page 71: ...for the number of parameters written by the IO controller 4 PN Ethernet Pkts Received a Number of Layer 2 Ethernet Messages received 5 PN Ethernet Pkts Sent a Number of Layer 2 Ethernet Messages transmitted 6 Connection Timeouts a Number of Connection timeouts between the gateway and the IO controller b If this counter is incrementing check your ethernet connection c If this counter is incrementin...

Page 72: ...aves dropdown and clicking View Additional diagnostic information can be found by clicking the Help button NOTE This page will auto refresh every five seconds with the latest data Clear All Values This will only affect displayed values 1 This will reset all displayed values back to zero and clear the Status Strings Example If viewing BACnet MS TP Master Slave Address this will only clear the value...

Page 73: ...is the Status for All Slaves or the specific slave selected 1 Solid Green Connected The gateway is connected to all the BACnet MS TP slaves that are configured and enabled 2 Flashing Green Not Connected The gateway has never been connected to a BACnet MS TP slave that is configured and enabled a Verify BACnet MS TP settings and ensure that the Enable checkbox is checked for the appropriate device ...

Page 74: ...ed if the BACnet MS TP device does not support Write Property Multiple WPM 4 RD Prop Multiple Request Number of Read Property Multiple requests sent to the BACnet MS TP devices 5 WR Prop Multiple Request Number of Write Property Multiple requests sent to the BACnet MS TP devices 6 RD WR Response Success Number of successful read or write responses received This value should be equal to RD Single W...

Page 75: ... established d Read Access Denied BACnet MS TP read request cannot be processed e Unknown Obj The gateway tried to access an object the slave does not support f Unknown Property The gateway tried to access a property the slave does not support for that object type g Unsupported Object Type The gateway tried to access an object type the slave does not support h Value out of range BACnet MS TP messa...

Page 76: ...ocol is a master client you may set the LED to represent either all slaves servers configured in the gateway or a slave server device To select a slave server device 1 Select the protocol in the left dropdown menu 2 Click Save Parameters to generate the second dropdown menu 3 Select the individual slave server in the right dropdown menu Click the Save Parameters button to commit the changes and re...

Page 77: ...ther device into the 460 gateway whenever it is in Configuration Mode Upon clicking the Choose File button you will be prompted to select a location from which to load the saved file Once the location is selected you can choose the Import Network Settings checkbox if you want to load the network settings of the configuration file or just load the configuration without the network setting If you ch...

Page 78: ...ntered an error while trying to load the saved configuration the gateway will indicate the first error it found and a brief description about it under the Load Configuration button Contact RTA Support with a screenshot of this error to further troubleshoot ...

Page 79: ...ay you wish to copy the configuration from 2 Power up the gateway you wish to copy the configuration to DO NOT INSERT SD CARD YET 3 Navigate to the webpage inside the unit 4 Navigate to the dropdown Other Utilities 5 If you are not currently in Mode Configuration go into Configuration Mode by clicking the Configuration Mode button at the top left hand side of the screen 6 Press the Revert to Manuf...

Page 80: ...ardware 1 On the front of the gateway below the Power LED there is a small pinhole Using a paperclip press the button through this pinhole and hold the button for at least 5 seconds 2 After 5 seconds the unit will acknowledge the command and LED 1 and LED 2 will start an alternate Blink Green quickly pattern 3 Release the button and the gateway will reset both Ethernet ports to default IP settings...

Page 81: ...stored in the Flash File System within the gateway Identify your device by clicking the Start Flashing LEDs button By clicking this button the two diagnostic LEDs will flash red and green Once you have identified which device you are working with click the button again to put the LEDs back into running mode Configure the size of the log through the Log Configuration Bring the device back to its la...