Real Time Automation, Inc.
60
1-800-249-1612
Diagnostics
– S7 Client
Select the S7 Client in the dropdown menu on the Diagnostics Page to view breakdown of the
diagnostics and common strings that are displayed on the page. You may also view individual server
counters by selecting the device in the
All Servers
dropdown and clicking
View
. Additional diagnostic
information can be found by clicking the
Help
button.
NOTE
: This page will auto-refresh every five seconds with the latest data.
Clear All Values
- This will only affect displayed values.
1)
This will return all values displayed to zero and clear the Status Strings.
Example: If viewing S7 Client
–
SC02 10.1.100.17, this will only clear the values for that specific
device. This will reduce the overall values indirectly, otherwise select All Servers to clear all devices.
Device Status
- This will only display when viewing
All Servers
.
1)
Connected
–
The gateway is connected to all the S7 Servers that are enabled and configured.
2)
Not Connected
a)
One or more enabled devices are missing
i)
Verify S7 device for correct IP Address, Slot, Rack, or correct Starting Address
b)
Fatal Error - No Configuration and/or Enabled and/or scan lines configured
c)
Fatal Error
–
Configuration Invalid - One or more of the Servers configured is not on the same
subnet as the gateway
3)
Dependency Protocol Faulted
–
The dependent protocol is missing causing the communication to go
to inactive.