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T1 Universal System Controller 

 

vi 

Chapter 4. Troubleshooting -------------------------------------------- 11

 

USB Communication Problems --------------------------------------- 11

 

IR Code Problems -------------------------------------------------------- 11

 

Chapter 5. Service and Support--------------------------------------- 13

 

Updates and New Products-------------------------------------------- 13

 

Contacting Remote Technologies Incorporated ------------------- 13

 

RTI Technical Support -------------------------------------------------- 13

 

Specifications--------------------------------------------------------------- 15

 

 

 

13 

Chapter 5. Service and Support 

 

UPDATES AND NEW PRODUCTS 

For news about the latest updates, new product information and 
accessories, please visit our web site at:  
www.rticorp.com 
 

CONTACTING REMOTE TECHNOLOGIES INCORPORATED 

For general info, you can contact RTI at:  

Remote Technologies Incorporated 
Tel. (952) 253-3100 
Fax (952) 253-3131 
info@rticorp.com  
www.rticorp.com 

 
RTI TECHNICAL SUPPORT 

At RTI, customer service and satisfaction is an utmost priority. If 
you are encountering any problems or have a question about your 
RTI product, please contact RTI Technical Support for assistance.  
RTI provides technical support by telephone, fax or e-mail. For the 
highest quality service, please have the following information 
ready, or provide it in your fax or e-mail.  

!

 

Your Name 

!

 

Company Name 

!

 

Telephone Number 

!

 

E-mail Address 

!

 

Product model and serial number (if applicable) 

Summary of Contents for T1

Page 1: ...gies Incorporated Remote Technologies Incorporated 18681 Lake Drive East Chanhassen MN 55317 Tel 952 253 3100 Fax 952 253 3131 www rticorp com 2004 Remote Technologies Inc All rights reserved Printed in Taiwan It s Under Control IR PRO Professional Infrared Code Capture System T1 Universal System Controller T1 Operation Guide v1 0 ...

Page 2: ...s cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to ...

Page 3: ...at Power Sources Connect the docking station only to the power supply that was included with the unit Recharge the battery only with the docking station that was included with the unit Power Cord Protection Route power supply cords so that they are not likely to be walked on or pinched by items placed on or against them paying particular attention to the cords at power receptacles and at the point...

Page 4: ...d change in performance LIMITED WARRANTY Remote Technologies Incorporated warrants its products for a period of one 1 year from the date of purchase from Remote Technologies Incorporated or an authorized Remote Technologies Incorporated distributor This warranty may be enforced by the original purchaser and subsequent owners during the warranty period so long as the original dated sales receipt or...

Page 5: ...ontained in this document is subject to change without notice Remote Technologies Incorporated shall not be liable for errors or omissions contained herein or for consequential damages in connection with the furnishing performance or use of this guide Microsoft and Windows are registered trademarks of Microsoft Corporation Other brands and their products are trademarks or registered trademarks of ...

Page 6: ... RTI product contact RTI at 952 253 3137 support rticorp com www rticorp com support For questions regarding Service or Repair of your RTI product contact RTI at 952 253 3136 service rticorp com www rticorp com service Please do not return products to RTI without return authorization v Contents Federal Communications Commission Notice i Battery Disposal ii Safety Suggestions ii Limited Warranty ii...

Page 7: ...OTE TECHNOLOGIES INCORPORATED For general info you can contact RTI at Remote Technologies Incorporated Tel 952 253 3100 Fax 952 253 3131 info rticorp com www rticorp com RTI TECHNICAL SUPPORT At RTI customer service and satisfaction is an utmost priority If you are encountering any problems or have a question about your RTI product please contact RTI Technical Support for assistance RTI provides t...

Page 8: ...use RTI s remote control products are sold only through professional installers programmers and never directly to consumers it is our philosophy to not incorporate programming capability directly into our products Instead we are committed to providing our dealers with the hardware and software tools that allow them to create re usable programming databases and templates in the most efficient and r...

Page 9: ...If you are having problems with your T1 please read these troubleshooting tips before contacting technical support If you continue to have problems see Chapter 5 for more information on contacting RTI technical support USB COMMUNICATION PROBLEMS Verify that your PC is using Windows 2000 or higher The TheaterTouch Designer software requires a USB device driver that may not be installed on earlier v...

Page 10: ...ync with a PC s USB port while it is transmitting a command or running a macro 3 Chapter 2 Introduction FEATURES The T1 provides superior quality and reliability as well as these specific features A replacement for all of the remote controls in a home theater The T1 can reproduce all of the commands of almost any other infrared remote control Customizable button keycap labels for eight source butt...

Page 11: ...circuit that may cause injury if contacted CLEANING Occasional cleaning may be required depending on use To clean the T1 lightly dampen a lint free cloth with water or mild detergent and wipe the keypad and outer surfaces 9 Chapter 3 Operation THE SOURCE BUTTONS The eight source buttons at the top of the T1 keypad have a special function so they behave differently from the other buttons These butt...

Page 12: ...he T1 battery capacity is reduced to approximately one hour of remaining run time the Status LED will illuminate red while the unit is powered up The T1 Docking Station can be placed on a flat surface such as a shelf or table or it can be mounted to a wall using the mounting holes on the back of the unit The docking station LED illuminates to indicate a charge in progress The LED will turn off whe...

Page 13: ...n If the tilt sensor is enabled picking up the unit will also turn it on Introduction 7 REMOTE REFERENCE Front Back IR Transmission Window Source 8 Keycap Buttons General Purpose 4 Keycap Buttons Pre defined Keypad Buttons Backlight Button Docking Station Contacts USB Programming Port Lithium ion Battery Pack ...

Page 14: ...n If the tilt sensor is enabled picking up the unit will also turn it on Introduction 7 REMOTE REFERENCE Front Back IR Transmission Window Source 8 Keycap Buttons General Purpose 4 Keycap Buttons Pre defined Keypad Buttons Backlight Button Docking Station Contacts USB Programming Port Lithium ion Battery Pack ...

Page 15: ...he T1 battery capacity is reduced to approximately one hour of remaining run time the Status LED will illuminate red while the unit is powered up The T1 Docking Station can be placed on a flat surface such as a shelf or table or it can be mounted to a wall using the mounting holes on the back of the unit The docking station LED illuminates to indicate a charge in progress The LED will turn off whe...

Page 16: ...circuit that may cause injury if contacted CLEANING Occasional cleaning may be required depending on use To clean the T1 lightly dampen a lint free cloth with water or mild detergent and wipe the keypad and outer surfaces 9 Chapter 3 Operation THE SOURCE BUTTONS The eight source buttons at the top of the T1 keypad have a special function so they behave differently from the other buttons These butt...

Page 17: ...ync with a PC s USB port while it is transmitting a command or running a macro 3 Chapter 2 Introduction FEATURES The T1 provides superior quality and reliability as well as these specific features A replacement for all of the remote controls in a home theater The T1 can reproduce all of the commands of almost any other infrared remote control Customizable button keycap labels for eight source butt...

Page 18: ...If you are having problems with your T1 please read these troubleshooting tips before contacting technical support If you continue to have problems see Chapter 5 for more information on contacting RTI technical support USB COMMUNICATION PROBLEMS Verify that your PC is using Windows 2000 or higher The TheaterTouch Designer software requires a USB device driver that may not be installed on earlier v...

Page 19: ...use RTI s remote control products are sold only through professional installers programmers and never directly to consumers it is our philosophy to not incorporate programming capability directly into our products Instead we are committed to providing our dealers with the hardware and software tools that allow them to create re usable programming databases and templates in the most efficient and r...

Page 20: ...OTE TECHNOLOGIES INCORPORATED For general info you can contact RTI at Remote Technologies Incorporated Tel 952 253 3100 Fax 952 253 3131 info rticorp com www rticorp com RTI TECHNICAL SUPPORT At RTI customer service and satisfaction is an utmost priority If you are encountering any problems or have a question about your RTI product please contact RTI Technical Support for assistance RTI provides t...

Page 21: ... RTI product contact RTI at 952 253 3137 support rticorp com www rticorp com support For questions regarding Service or Repair of your RTI product contact RTI at 952 253 3136 service rticorp com www rticorp com service Please do not return products to RTI without return authorization v Contents Federal Communications Commission Notice i Battery Disposal ii Safety Suggestions ii Limited Warranty ii...

Page 22: ...ontained in this document is subject to change without notice Remote Technologies Incorporated shall not be liable for errors or omissions contained herein or for consequential damages in connection with the furnishing performance or use of this guide Microsoft and Windows are registered trademarks of Microsoft Corporation Other brands and their products are trademarks or registered trademarks of ...

Page 23: ...d change in performance LIMITED WARRANTY Remote Technologies Incorporated warrants its products for a period of one 1 year from the date of purchase from Remote Technologies Incorporated or an authorized Remote Technologies Incorporated distributor This warranty may be enforced by the original purchaser and subsequent owners during the warranty period so long as the original dated sales receipt or...

Page 24: ...gies Incorporated Remote Technologies Incorporated 18681 Lake Drive East Chanhassen MN 55317 Tel 952 253 3100 Fax 952 253 3131 www rticorp com 2004 Remote Technologies Inc All rights reserved Printed in Taiwan It s Under Control IR PRO Professional Infrared Code Capture System T1 Universal System Controller T1 Operation Guide v1 0 ...

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