background image

w w w . r u g d o c t o r. c o m . a u    

|

    1 8 0 0   8 0 4   9 7 3

13

TROUBLESHOOTING

The following troubleshooting guide is provided to help you resolve issues 
that may arise with common usage of Machine.

If you are not able to resolve or have other questions, 

visit www.rugdoctor.com.au/support or call our  

customer service helpline 1800 804 973.

PROBLEM

POSSIBLE REASON

HOW TO FIX

No Power

 

Power cord not plugged in

 

Power button not turned to ON 

position

 

Plug power cord into wall outlet

 

Press power button to ON position

No / Low 

Spray

 

Not pressing Soap Trigger

 

Clean Water Tank is empty or low

 

Clean Water Tank is not locked or 

installed correctly 

 

 

Valve of Clean Water Tank is clogged

 

Press and hold Soap Trigger

 

Fill Clean Water Tank with water and solution

 

Lift up Clean Water Tank, and place back into 

position. Tank should click into place when 

positioned properly

 

Remove valve from bottom of Clean Water 

Tank. Clean with warm soapy water 

 

 

No / Low 

Suction

 

Waste Water Tank full

 

 

Waste Water Tank is not fully secure or 

installed correctly

 

Filter screen inside Waste Water Tank 

clogged  

 

Empty Waste Water Tank and securely replace 

empty tank to Machine

 

Lift up Waste Water Tank and securely place 

back into Machine

 

Clean off debris on filter screen inside Waste 

Water Tank

Summary of Contents for 93407

Page 1: ...er 93407 PET PORTABLE SPOT Cleaner Quick How To Videos Visit rugdoctor com au petspotcleaner for helpful instructional videos www rugdoctor com au 1800 804 973 customerservice rugdoctor com au 93407 2021 Carpet Machine Hire ...

Page 2: ...e supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard DO NOT pull by cord or flexible hose carry or use cord or flexible hose as a handle close door or pull cord or flexible hose around sharp edges or corners DO NOT run over cord Keep Machine cord and flexible hose away from heated surfaces DO NOT handle the plu...

Page 3: ...er wetting Berber and multi level or looped carpets hold water and damage may result which could include permanent staining Connect to a properly grounded outlet only See Grounding Instructions SAVE THESE INSTRUCTIONS FOR FUTURE USE WARNING Improper connection of equipment grounding conductor can result in the risk of electric shock Check with a qualified electrician if you are in doubt as to whet...

Page 4: ...NER It s simple to use with no assembly required just a few steps and you ll be ready to go H A P P Y C L E A N I N G e love pets pet parents and are excited to share one of our innovative products with you Your Rug Doctor Pet Portable Spot Cleaning machine has been engineered to tackle the toughest everyday pet messes Anytime Anywhere W ...

Page 5: ...ortable Spot Cleaner 7 The Rug Doctor Cleaning System 8 Preparing to Clean 9 Pre treating Heavily Stained or Soiled Areas 10 How to Clean 11 Empty Waste Water Tank 12 Cleaning and Storing 13 Troubleshooting 14 Warranty Information 16 Registering Your Machine Manual Content ...

Page 6: ...E A N E R U s e r M a n u a l 6 PET PORTABLE SPOT CLEANER Your New 1 Retractable Handle Release 2 Easy Carry Handle 3 Waste Water Tank 4 Carpet friendly wheels 5 Flexible hose 6 Clean Water Tank 7 Dual Action Pet Tool 8 Soap Trigger 1 2 3 4 6 5 7 8 7 ...

Page 7: ...ANING SYSTEM Britex Urine Remover Britex Urine Remover is designed to draw out urine crystals from old and new urine stains Ideal for use on carpets rugs mattresses and upholstery Its advanced enzyme formulation removes stubborn urine stains and their underlying odour This no touch no scrub formula is perfect for pet owners Simply spray Urine Remover onto the stain apply a paper towel or cloth and...

Page 8: ...ning clockwise and tighten Add hot tap water filling to the Clean Water line marked on the tank DO NOT BOIL OR MICROWAVE WATER IMPORTANT CLEANING TIPS 1 Pick up and discard any solid debris 2 Vacuum clean area with a dry vacuum before spot cleaning 3 Always test inconspicuous area with small amount of cleaner before using DO NOT USE BOILED OR MICROWAVED WATER IN EITHER TANK Doing so could result i...

Page 9: ...ic is missing or not coded do not proceed Lift the Dual Action Pet Tool from Machine and completely unwrap the flexible hose Let cleaning solution set for 5 minutes before cleaning 5 Let Solution Set For 5 Minutes REMEMBER Always use RUG DOCTOR cleaning solutions Other cleaning solutions may harm Machine and void the warranty Fill with hot tap water DO NOT USE BOILING WATER DO NOT HEAT WATER OR TA...

Page 10: ...To Clean Press the power button to the ON position Prepare The Machine CAUTION Before plugging Machine in check the power button to make sure it is in the OFF position 1 Rotate the cord wrap hooks on the back of Machine to release the power cord unwrap completely 2 Plug into a grounded outlet Excess solution can be removed by making additional dry passes with the Dual Action Pet Tool without squee...

Page 11: ...Over a toilet or outside turn the tank on its side where Easy Empty Pour Spout is marked 2 Carefully empty waste water until empty Empty the Waste Water Tank when the dirty water reaches the FULL line and when cleaning is complete Remove the Waste Water Tank from the unit by pulling the tank forward and lifting it straight up KEEP TANK IN UPRIGHT POSITION WHEN REMOVING DO NOT TILT 1 Rinse with wat...

Page 12: ... the OFF position 2 Unplug the power cord from the outlet and wrap it around the rotating cord hooks on the back of Machine 1 Wrap the flexible hose around the hose wraps 2 Replace Dual Action Pet Tool on Machine Empty the Clean Water Tank if necessary rinse with clean water fully dry and replace on Machine securely Place the retractable handle in the recessed position for compact storage Keep in ...

Page 13: ...ressing Soap Trigger Clean Water Tank is empty or low Clean Water Tank is not locked or installed correctly Valve of Clean Water Tank is clogged Press and hold Soap Trigger Fill Clean Water Tank with water and solution Lift up Clean Water Tank and place back into position Tank should click into place when positioned properly Remove valve from bottom of Clean Water Tank Clean with warm soapy water ...

Page 14: ...cribed in Clause 2 1 1 2 Subject to Clause 2 1 if a you give notice in accordance with the How Do I Get Service Under This Warranty section below to Carpet Machine Hire during the Warranty Period within a reasonable time of discovery that the Machine has a material defect and b Carpet Machine Hire is given a reasonable opportunity of examining the Machine and c you if asked to do so by Carpet Mach...

Page 15: ... for paying any delivery charges for Carpet Machine Hire sending the Machine back to you if the Machine is not considered by Carpet Machine Hire to have a material defect Thereafter you may be required to send the machine to Carpet Machine Hire should repairs be required during the Warranty Period You will be responsible for paying any delivery charges for sending the Machine to and from Carpet Ma...

Page 16: ...ord your Machine information below Serial __ ____________________________ Model _____________________________ Date of Purchase ______________________ NOTE You must keep your original sales receipt It provides proof of purchase date in the event of warranty claim See Warranty on page 14 w w w r u g d o c t o r c o m a u 1 8 0 0 8 0 4 9 7 3 c u s t o m e r s e r v i c e r u g d o c t o r c o m a u 1...

Reviews: