Ruijie Networks RG-EST Series, Configuration Manual

Configuration Guide

FAQs 

4 FAQs 

Q1: I failed to log into the eWeb management system. What can I do?

Perform the following steps: 

(1) Check that the network cable is properly connected to the LAN port of the device and the corresponding LED indicator 

blinks or is steady on. 

(2) It is recommended to connect to WiFi @Ruijie-xxxx using IP address 192.168.120.1. 

(3) Run the 

ping

 command to test the connectivity between the PC and the device. 

(4) If the login failure persists, restore the device to factory settings. 

Q2: What can I do if I forget my username and password? How to restore the factory settings? 

To restore the factory settings, power on the device, and press and hold the 

Reset

 button for 5s or more, and release the 

Reset

 button after the system LED indicator blinks. The device automatically restores the factory settings and restarts. The 

original configuration will be lost after the factory settings are restored. After the restoration, the default management address 

of the LAN port is 

http://10.44.77.254

 and the default wireless management address is 

http://192.168.120

.1. You can set the 

username and password upon first login. 

Q3: The subnet mask value needs to be specified to divide the address range for certain functions. What are the 

common subnet mask values? 

A subnet mask is a 32-bit binary address that is used to differentiate between the network address and host address. The 

subnet and the quantity of hosts in the subnet vary with the subnet mask. 

Common subnet mask values include 8 (default subnet mask 255.0.0.0 for class A networks), 16 (default subnet mask 

255.255.0.0 for class B networks), 24 (default subnet mask 255.255.255.0 for class C networks), and 32 (default subnet 

mask 255.255.255.255 for a single IP address). 

18