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RECYCLING
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To avoid environmental and health problems due to hazardous substances, appliances
and rechargeable and non-rechargeable batteries marked with one of these symbols
must not be disposed of with unsorted municipal waste. Always dispose of electrical
and electronic products and, where applicable, rechargeable and non-rechargeable
batteries, at an appropriate official recycling/collection point.
SERVICE
If you ring Customer Service, please have the Model Number to hand, as we won’t be able to help you
without it. It’s on the rating plate (usually underneath the product).
The product isn’t user-serviceable. If it’s not working, read the instructions, check the plug fuse and main
fuse/circuit breaker. If it’s still not working, consult your retailer.
If that doesn’t solve the problem – ring Customer Service – they may be able to offer technical advice.
If they advise you to return the product to us, pack it carefully, include a note with your name, address, day
phone number, and what’s wrong. If under guarantee, say where and when purchased, and include proof
of purchase (till receipt). Send it to:
Customer Service
Spectrum Brands (UK) Ltd
Fir Street, Failsworth, Manchester M35 0HS
email: support@russellhobbs.com
telephone: 0345 658 9700 (local rate number)
Please note: If you have purchased the product within the last 6 months, please contact the retailer in the
first instance to deal with any matters relating to warranty.
GUARANTEE
Defects affecting product functionality appearing within the guarantee period will be corrected by
replacement or repair at our option provided the product is used and maintained in accordance with the
instructions. Your statutory rights are not affected.
This warranty shall not be valid where it is contrary to U.S. and other applicable laws, or where the warranty
would be prohibited under any economic sanctions, export control laws, embargos, or other restrictive
trade measures enforced by the United States or other applicable jurisdictions. This includes, without
limitation, any warranty claims implicating parties from, or otherwise located in, Cuba, Iran, North Korea,
Syria and the Crimea region.
Guarantee period = 2 years from first retail purchase.
To claim an extra 1 year guarantee, register your product online within 28 days of purchase. Register at:
uk.russellhobbs.com/product-registration
Consumables are guaranteed only for their recommended lifecycle. Replacement/Spare parts* are
excluded and are only covered by a 1 year warranty.
* Examples include filters, removable grill plates, drip trays/crumb trays etc.
J
ONLINE
www.russellhobbs.com
for more products
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