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Trouble Shooting:
Problem
Solution
No power
The plug is not plugged in
Connect the appliance to the electricity supply
Power cut or faulty fuse
Check whether other kitchen appliances are working or
check in the fuse box to make sure that the fuse for the
appliance is working
Controls aren’t
working
The child lock/control lock is operational
Unlock the child lock/control lock
Scratches,
discolouration or
blistering
Sliding or dragging pans may scratch the glass
Always lift pans off the hob
Rough pot and pan bases scratch the ceramic
Replace cookware
Spillages can cause discolouration
Remove/clean all spillages immediately
Sugar can cause the surface to blister
Remove/clean all spillages immediately
Cookware is
damaged
Cookware can become deformed if boiled dry
Never boil pans dry