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PLEASE AFFIX YOUR PROOF OF PURCHASE/RECEIPT HERE
IN THE EVENT OF A CLAIM UNDER WARRANTY THIS RECEIPT MUST BE PRODUCED.
2 YEAR WARRANTY
1 year retail
ⵏ
1 year extended
warranty upon registration*
visit www.russellhobbs.co.za
W A R R A N T Y AND EXTENDED WARRANTY
1.
Home of Living Brands (Pty) Limited ("Home of Living Brands") warrants to the original purchaser of this product
("the customer") that this product will be free of defects in quality and workmanship which under normal personal,
family or household use and purpose may manifest within a period of 1 (one) year from the date of purchase
("warranty period").
2.
Home of Living Brands shall extend the warranty period for a further period of 1(one) year (“extended warranty
period*”), on condition that the purchaser registers the product on the website, within 12 months from the date of
purchase of the product. The website address for registration is as follows: http://russellhobbs.co.za/info-
pages/warranty-info.aspx. The extended warranty period only applies to products purchased on or after 1 October
2017.
3.
Where the customer has purchased a product and it breaks, is defective or does not work properly for the intended
purpose, the customer must notify the supplier from whom the customer bought the product ("the supplier") thereof
within the warranty period or if applicable, the extended warranty period. Any claim in terms of this warranty must
be supported by a proof of purchase. If proof of purchase is not available, then repair, and/or service charges may
be payable by the customer to the supplier.
4.
The faulty product must be taken to the supplier's service centre to exercise the warranty.
5.
The supplier will refund, repair or exchange the product in terms of this warranty subject to legislative
requirements. This warranty shall be valid only where the customer has not broken the product themselves, or
used the product for something that it is not supposed to be used for. The warranty does not include and will not be
construed to cover products damaged as a result of disaster, misuse, tamper, abuse or any unauthorised
modification or repair of the product.
6.
This warranty will extend only to the product provided at the date of the purchase and not to any expendables
attached or installed by the customer.
7.
If the customer requests that the supplier repairs the product and the product breaks or fails to work properly within
3 (three) months of the repair and not as a result of misuse, tampering or modification by or on behalf of the
customer, then the supplier may replace the product or pay a refund to the customer, subject to the supplier’s
discretion.
8.
The customer may be responsible for certain costs where products returned are not in the original packaging, or if
the packaging is damaged. This will be deducted from any refund paid to the customer.
HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)
JOHANNESBURG
TEL NO. (011) 490-9600
CAPE TOWN
TEL NO. (021) 552-5161
DURBAN
TEL NO. (031) 303-1163
www.homeoflivingbrands.co
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www.russellhobbs.co.za
www.facebook.com/RussellHobbsSA
