Trouble Shooting
For Customer Services & Spare Parts please call
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Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
or visit us at
www.productcare.co.uk
14
Problem
Solution
Smell/odour
Check all the food and drink that is in the freezer is in
date and correctly packaged. If it isn’t then it should be
removed immediately or repackaged.
Check for spillages on each shelf, rack and drawer. You
may need to remove the drawers to check that no
spillages have settle underneath them. As spillages that
have not been cleaned and have been left can cause
smells and unwanted odours.
The doors do not close properly
Ensure there are no obstructions preventing door
closure.
Check the door compartments and shelves are correctly
in place.
Check the door seal is not warped or torn.
Check the appliance is level.
Unusual noises
Check that the appliance is on a flat, level surface and is
stable.
Check the spacing's around the appliance and ensure it is
not touching other items.
Bubbling and gurgling sound:
• This noise is emitted as
the coolant fluid flows through the pipes within the
system. This is normal.
Water flowing sound:
• This is the normal sound of
water flowing into the drain trough during the defrosting
process.
If the appliance is operating noisily (compressor noise):
This is normal. This noise indicates that the compressor is
operating normally. As the compressor is being
energized, it might run a bit more noisily for a short
period of time.
